“Levi was extremely helpful and friendly. The shower enclosure I had ordered wasn’t available, he sorted this out straight away, offering an alternative enclosure which actually cost more but didn’t charge me any extra.”
“Everything was delivered as agreed. There was an issue with trim being damaged once opened. This was rectified to my satisfaction straight away. Instructions for trim fitting, to legs, of shower tray are vague, but I worked them out in the end after trial and error. Instructions could be clearer to be honest. The product looks quality and is. Client extremely pleased with the style and fitting.”
“Goods arrived within the time slot... Driver was polite and helpful.. Goods inspected and there was no faults or damage...Happy customer hence 5 stars.”
“Online ordering simple. Had to call with a query and staff very polite and helpful. Kept up to date with delivery information and order arrived at expected time. All round excellent service.”
“Really helpful sales team. Fast dispatch and arrived exactly when I requested, which was earlier than the estimated arrival date. Quality items. Would highly recommend and will definitely use again.”
“Bought most of the items for my new bathroom from Sanctuary - excellent staff on the sales phones, and delivery was fast and accurate (bought a couple of things from another well-known vendor and when a delivery went missing I couldn't even get the other vendor on the phone).”
“I purchased some Crosswater bath and basin taps. They arrived promptly and well packaged. Pricing is very competitive too! I'd have no hesitation in using Sanctuary Bathrooms again.”
“The delivery was on time, and now the shower enclosure and tray are fitted, I am extremely happy with it. The installer also commented on how good the quality of the unit is.”
“The customer service which includes excellent communication and prompt replies are second to none. If, I ever have the opportunity, I will certainly recommend Sanctuary Bathroom products and services to anybody who requires bathroom furniture.”
“Very nice purchase, a vanity unit that I couldn’t find anywhere else apart from the main dealer for £200 more. Good delivery arrangement, arrived well packed & perfect condition. Have now ordered more items based on the pleasant service.”
“We ordered a carronite bath, Santuary were the only people who we could find who had it in stock. It arrived in good time and has already been used lots. Great customer service and a lovely bath!”
