Zooplus Reviews

3.9 Rating 139 Reviews

72 %

of reviewers recommend Zooplus

Company Reviews

Questions

Metrics

3.9

Based on 139 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Popular Questions:

Delivery

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Customer Service

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How long does Zooplus take to deliver?

Helpful Report

(1 week ago)

Zooplus normally delivers within 5 Days.

Helpful Report

(1 week ago)

60.00%

Industry Average

“ I have been a Zooplus customer for many years, and find they give a ABSOLUTELY FANTASTIC SERVICE 100% Excellent prices, even cheaper with the discount option, prompt delivery service, I’ve never had a problem, Customer service were very helpful and considerate when i let them know I had to have Ben my lovely Golden Retriever aged 13 1/2 years put to sleep. Well done Zooplus !!! ”

- Anonymous

“ Just want to commend Zooplus for how brilliant they have been with my recent order. I was given the complete runaround with Yodel on the delivery of my dog's food (a special diet which is the only food he can eat!). Zooplus were amazing and sent a re-order which arrived in 2 days with DPD, even in these current circumstances! They are so lovely to deal with too! Can't thank them enough! ”

- Fiona Peggy Cooper

“ Excellent prices and delivery service highly recommended ”

- M Hayward

Zooplus Reviews

Delivery - Average