Zooplus Reviews

3.9 Rating 137 Reviews

72 %

of reviewers recommend Zooplus

Company Reviews

Questions

Metrics

3.9

Based on 137 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Popular Questions:

Delivery

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Customer Service

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How long does Zooplus take to deliver?

Helpful Report

(2 weeks ago)

Zooplus normally delivers over 7 Days.

Helpful Report

(2 weeks ago)

100.00%

Industry Average

“ Just want to commend Zooplus for how brilliant they have been with my recent order. I was given the complete runaround with Yodel on the delivery of my dog's food (a special diet which is the only food he can eat!). Zooplus were amazing and sent a re-order which arrived in 2 days with DPD, even in these current circumstances! They are so lovely to deal with too! Can't thank them enough! ”

- Fiona Peggy Cooper

“ Excellent prices and delivery service highly recommended ”

- M Hayward

“ Competitive prices and often have offers. Prompt delivery. Good customer service. ”

- HELEN GOODWIN

Zooplus Reviews

Delivery - Fast