A Gift Personalized Reviews

Name: A Gift Personalized
Rating: 4.03

4.0 Rating 672 Reviews

73 %

of reviewers recommend A Gift Personalized

4.0

Based on 672 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

About A Gift Personalized:

A Gift Personalized helps you get the right gift for any occasion and recipient.

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A Gift Personalized 5 star review on 29th December 2023

248

Anonymous

Anonymous // 01/01/2019

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“My order was late. It was incomplete. However, after contacting cust. Service I was given a fair credit for not arriving on time and the rest of the order was shipped very promptly. I would try this company again.”

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Posted 1 year ago

“Horrible. Sent request for refund or fix it no response”

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Posted 1 year ago

Hello Bonnie, Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to standards. We would like the opportunity to talk and check with you on how we can turn it around and make things right. You can message us through the following: Monday - Friday 9:00 am to 4:30 pm MST Email - agpsupport@agiftpersonalized.com Phone - (385) 289-3948

Posted 1 year ago

“I ordered a personalized art kit and five personalized sketch pads for my grandson for Christmas. All items were received prior to the holidays, and I was pleased with them. Some of the sketch pads had pouches holding the colored pencils that were not totally sealed. I just put a piece of packing tape on each defective pouch, and the problem was solved. On Christmas Eve, I received five more sketch pads, and when I notified the company, I was told I don't need to pay for them. There was a mixup in my order, and the company informed me that I would be getting a refund. This company went above and beyond to make sure that I was satisfied with their products and service. I am indeed pleased and will buy from them again. Thank you, AGP.”

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Posted 1 year ago

“I wish I could give a 5star rating, but my order was lost in transit or something. Took one month to arrive after expecting 14 day shipping. Communication was difficult but eventually received feedback. The products arrived as ordered, quality is great. Just really slow shipping.”

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Posted 1 year ago

“Wonderful gift for a hard to buy for guy!”

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Posted 1 year ago

“I really like your product and appreciate how fast you got it to me”

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Posted 1 year ago

“Half my order (the main part) was canceled last minute and none of my orders were received in time for the holidays. Will not order from here again.”

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Posted 1 year ago

Hello Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to your standards. Although It was an uncommon instance, we will use this as an opportunity to improve our services in the future.

Posted 1 year ago

“Great gift. Highly recommend.”

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Posted 1 year ago

“My package arrived after christmas... I had to scramble to get them something instead. Not okay. I wouldnt have ordered if I knew it wouldnt come in time.”

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Posted 1 year ago

Thank you for taking the time to provide us with feedback regarding your experience. We deeply apologize for the items being delivered late, and for not meeting the promise you had with ordering and receiving the product. We understand how important the product was for the special day, and we sincerely regret that we didn't meet your expectations. It was an uncommon instance and we’ll do better in the future.

Posted 1 year ago

“Probably wouldn’t take the chance to order again. Ordered something days before the “guaranteed by christmas eve” cutoff and when it finally shipped the estimated date was 12/27. Customer service never answered- luckily usps got it to us an hour before going to gift it at a party. Overall not worth the stress of knowing whether or not it would arrive in time.”

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Posted 1 year ago

“My gift came late and broken. When I sent an email to resolve this nobody will answer.”

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Posted 1 year ago

“Other than it coming a month later, it was exactly what I was looking for”

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Posted 1 year ago

“He loved it”

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Posted 1 year ago

“It was perfect. My bestie/sister loved it. We even found iur own stand or it. I would definitely purchase more items.”

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Posted 1 year ago

“Loved it!!! Beautiful finish!”

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Posted 1 year ago

“All engraved areas completely of center.”

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Posted 1 year ago

Thank you for taking the time to provide us with feedback regarding your experience. It appears that you have been assisted by one of our supports. We appreciate you working with us in resolving this issue. We'll do better in the future

Posted 1 year ago

“Loved the Pen..loved the wood box unfortunately rhe Monogram was crooked. Disappointing.”

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Posted 1 year ago

“Ive still not received my order but im being asked for a review..”

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Posted 1 year ago

“I never received my purchase”

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Posted 1 year ago

Thank you for your feedback, Julie, We are sorry to hear that there are some issues regarding the order you placed. We will have our customer service team reach out to you so that we can resolve this as soon as possible.

Posted 1 year ago

“I have a broken decanter and I have left many messages asking for a call regarding it and I have not received a call back to fix the problem. Very frustrated.”

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Posted 1 year ago

A Gift Personalized is rated 4.0 based on 672 reviews