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A Gift Personalized Reviews

4.0 Rating 672 Reviews

73 %

of reviewers recommend A Gift Personalized

Company Reviews

Product Reviews

4.0

Based on 672 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

About A Gift Personalized:

A Gift Personalized helps you get the right gift for any occasion and recipient.

A Gift Personalized 5 star review on 29th December 2023

A Gift Personalized 5 star review on 12th December 2023

A Gift Personalized 4 star review on 23rd September 2023

A Gift Personalized 4 star review on 23rd September 2023

A Gift Personalized 5 star review on 14th August 2023

A Gift Personalized 5 star review on 2nd August 2023

A Gift Personalized 5 star review on 13th July 2023

248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my first decanter and the initial was poorly etched. I responded immediately and the staff responded quickly sending me a replacement immediately at not charge. Unfortunately the second was not any better than the first. Disappointing and saw no reason to expect a third. Poor quality control.”

Posted 3 months ago

“I have not received my order”

Posted 7 months ago

Thank you for your feedback, Kim. We are sorry to hear that you still have not received your order. We will have our customer service team reach out to you so that we can resolve this as soon as possible.

Posted 7 months ago

“The tag was too big. I couldn’t get the collar to fit my toy poodle’s neck. The smallest size offered was still too big. The collar was cute just didn’t fit”

Posted 1 year ago

Thank you for your feedback, Anita. We are sorry to hear that there was an issue regarding the item that you received. We will have our customer service team reach out to you so that we can resolve this as soon as possible.

Posted 1 year ago

“Item was missing. Takes too long to ship. The names I personalized on the mugs appear bigger in the picture/online than when actual received very deceiving!”

Posted 1 year ago

Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to standards. We would like the opportunity to talk and check with you on how we can turn it around and make things right. We will have our customer service team reach out to you so that we can resolve this as soon as possible.

Posted 1 year ago

“Very unpleasant experience”

Posted 1 year ago

Hello, Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to standards. We would like the opportunity to talk and check with you on how we can turn it around and make things right. We will have our customer service team reach out to you so that we can resolve this as soon as possible.

Posted 1 year ago

“I was mostly disappointed that when I ordered, it was supposed to be received by Christmas. Many of the items were Christmas themed and giving them to friends after Christmas wasn't a great feeling. I was also disappointed with the coasters and the tiny print, and felt that could have been better customization for the cost. I was happy with the quality of the Christmas bags and mugs.”

Posted 1 year ago

Hello Nick, Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to standards. We would like the opportunity to talk and check with you on how we can turn it around and make things right. We will have our customer service team reach out to you so that we can resolve this as soon as possible.

Posted 1 year ago

“Ordered in November, received after Christmas.”

Posted 1 year ago

Hello, Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to your standards. Although It was an uncommon instance, we will use this as an opportunity to improve our services in the future.

Posted 1 year ago

“The harmonicas are descent but was hoping to get them before Christmas as they were a gift still haven't received the coffee mugs quality good shipping sucks”

Posted 1 year ago

Thank you for your feedback. We apologize that your experience with the product you received was not up to your standards. It was an uncommon instance and we’ll do better in the future.

Posted 1 year ago

“The decanter came as ordered. The glasses have the wrong spelling. I sent pictures. Waiting to hear back for a correction.”

Posted 1 year ago

Thank you for taking the time to provide us with feedback regarding your experience. It appears that you have been assisted by one of our supports. We appreciate you working with us in resolving this issue. We'll do better in the future.

Posted 1 year ago

“We got what we ordered, but the quality was terrible—it wasn’t even centered. Better product on Etsy. Disappointed.”

Posted 1 year ago

Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to standards. We would like the opportunity to talk and check with you on how we can turn it around and make things right. We will have our customer service team reach out to you so that we can resolve this as soon as possible.

Posted 1 year ago

“Gift did not arrive as expected. Customer service claimed I ordered incorrectly, but I don't see how. The order did not indicate the personalization.”

Posted 1 year ago

Hello Dawn, Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to your standards. Although It was an uncommon instance, we will use this as an opportunity to improve our services in the future.

Posted 1 year ago

“I love the product but getting it delivered to me was VERY difficult. My first order was cancelled. Then I got a lot of emails saying my package was not deliverable. Then it actually showed up via Fed Ex as promised.”

Posted 1 year ago

Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to your standards. It was an uncommon instance, and we will use this as an opportunity to improve our services in the future.

Posted 1 year ago

“Loved the pillow covers but huge hassle cuz inserts did not come. I needed to call 3 times for confirmation that they were being replaced”

Posted 1 year ago

Hello Michele, Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to your standards. It was an uncommon instance, and we will use this as an opportunity to improve our services in the future.

Posted 1 year ago

“I am still waiting on my “correct order”. I was sent tracking and received fairly quickly my order… only to receive 2 pillow covers (I ordered 1) with stranger’s children la names. I called and got things handled , quickly. Were going to reproduce and ship. Hoping to receive my correct order before Christmas.”

Posted 1 year ago

Hello Stephanie, Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to your standards. It was an uncommon instance, and we will use this as an opportunity to improve our services in the future.

Posted 1 year ago

“Loved the cutting board but the engraving party was disappointed in.”

Posted 1 year ago

Hello Tina, Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to your standards. It was an uncommon instance, and we will use this as an opportunity to improve our services in the future.

Posted 1 year ago

“One of the frames was fine, but the other had discoloration on the font. Both came with flimsy clear film that didn’t fill the gap in the frame even with a picture so I had to add cardboard in between the front and back of the frame. And one of the frames came broken; the front and back were not attached and keep falling off”

Posted 1 year ago

Hello Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to standards. We would like the opportunity to talk and check with you on how we can turn it around and make things right. We will have our customer service team reach out to you so that we can resolve this as soon as possible.

Posted 1 year ago

“most of the rolling pins are ok but two of them have areas of the personalization that are faded and not clear or crisp. They look aweful and it is so noticeable I won't be giving those two as gifts.”

Posted 1 year ago

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can fix this as soon as possible.

Posted 1 year ago

“Too expensive & no free shipping. The pencils are too light.”

Posted 1 year ago

Thank you for your feedback Jane and we apologize that your experience with the product you received was not up to your standards. It was an uncommon instance and we’ll do better in the future.

Posted 1 year ago

“The compass arrived and it was perfect, however, the wooden display box it came in was defective. There are large gaps showing when the box is closed and it is difficult to open as the hinges are the damaged part. I tried to contact the company multiple times in different ways and never heard anything back from customer service.”

Posted 1 year ago

Hello Kiley, We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can fix this as soon as possible.

Posted 1 year ago

“First off, I was very impressed with the service and the receiving of the rush order I made. That being said the fifteen items ordered were not individually wrapped and the delivery box was torn and crumpled. The items did not look like the photos online as the wood color was not consistent with each item, the engraving was also not bold enough to read unless up very close and in perfect lighting, and the quality of the items were definitely subpar, especially for the price. They will not last for a normal period of time with basic use. I would not buy from here again.”

Posted 1 year ago

Thank you Dino for your feedback and we apologize that your experience with the product you received was not up to your standards. Rest assured that we will take this opportunity to further improve our products.

Posted 1 year ago

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A Gift Personalized is rated 4.0 based on 672 reviews