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Aberdeen International Airport Reviews

4.2 Rating 2,951 Reviews

79 %

of reviewers recommend Aberdeen International Airport

Company Reviews

Product Reviews

4.2

Based on 2,951 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

+44 (0)844 481 6666

Location:

Dyce, Aberdeen AB21 7DU

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Location excellent. Astounded by the cost of £36 for picking someone up at airport - only needed 20mins in area. You can park at official Heathrow equivalent for a third of the price of Aberdeen. Feels like a rip off and something should be done about this”

Posted 4 years ago

“Don't use this car park. Charges still apply at high rates of flight delayed or late flights as short stay car park rate then applied. Customer service poor. Will not be back.”

Posted 4 years ago

“Paid for parking in the short stay car park ,they sent me a email picture,so I parked there ,on my return the barrier said I was due £704.90 wow,ispoke to the carpark male he was cheeky to me ,the only way I could get out was to pay more money ,it was reduced ,I feel this is a scam only at Aberdeen airport ,DONT USE THIS PARKING,go to the other company’s ,not a way to treat a disabled person from Aberdeen ,very poor show ,and the male who was cheeky go for training on how to speak to the public,if we don’t book you don’t have a job !!!”

Posted 4 years ago

“Car parking total rip off. I booked online, 36 pounds for parking. How do you justify that. I know there will be no reply to this.”

Posted 4 years ago

“Terrible experience. On returning from a family holiday 1st thing I noticed was that my car side panel had been bashed. Went and spoke to the customer service operator and was told to call back in a couple of days when the supervisor was on duty. I called back and gave car details to supervisor as the other member of staff never passed it on. I was told they would call back later. Got call a few hours later saying the CCTV camera was not working so the never had any evidence of this being done. Got told that there is nothing they can do. So you pay a premium price for your car to be looked after and secure for nothing. The staff where very unhelpful and didn't seem to care 1 bit. I will never park car in future and would advise against it for anybody else. Really annoyed with them”

Posted 4 years ago

“Pure Extortion!”

Posted 4 years ago

“Have parked here for many years but had a bad experience when trying to exit after a late night flight this week. When I put in the ticket it showed balance due of £117 although I’d prepaid. We pressed the buzzer as it was unmanned to be told we had parked in the wrong long stay car park. Who knew that there were two? We had to pay an administrative fee of £10!”

Posted 4 years ago

“Rip Off price! You would think that Aberdeen airport would try to attract people to the airport not charge £100 for a two day park!!”

Posted 4 years ago

“Whilest I was checking my car lights before set off back home I was approached by a driver of a merc van (your employee) and in a rude manner he told me that he will keep blocking my way out because my car was facing the wrong way!!!! Old, grumpy and racist people doesnt do good customer service.!!!!! Will never come back to your car park.!!!!”

Posted 4 years ago

“Paid for priority parking when I arrived your machine wouldn’t take my ticket, didn’t realise there was a help button and as I was in a rush and it was pouring rain I went and parked in the normal parking area. I did speak to someone on Thursday when I returned and they are going to look into getting a refund arranged.”

Posted 4 years ago

“Arrived at barrier and would not let me in after I had bought a weekend pass on the website. On departure would not let me out and had to explain all again. So poor service”

Posted 4 years ago

“To charge £50.00 for 24hrs. What do you think? Absolute cheek.”

Posted 5 years ago

“The parking charges for the short stay car park for stays not extending over a Saturday night are a disgraceful rip off.”

Posted 5 years ago

“To be charge £70 for an overstay of 17hrs in Short Stay parking is ridiculous”

Posted 5 years ago

“Did not get the service I paid for. Booked priority parking so I could be fit from priority security as I had my elderly mother on the way to her sons funeral. There was no one on the priority lane. I would like refund.”

Posted 5 years ago

“Food and drink places are awful. Retail shops were awful.”

Posted 5 years ago

“Drop off machine does not take money - took £4 of mine before card use - if it does not take money why have a money receiver on the machine or employ someone! Can I have my money back please.”

Posted 5 years ago

“people collecting cars this evening (6/11/18) from Aberdeen Airport Shrot Stay 1st Floor will find them covered in green floor paint "spay drift" it is windy and flying every where. I will advise extent of damage tomorrow in the day light.”

Posted 5 years ago

“Missed short term car park lane and entered drop off area. Didnt have coins to get out so waited there 20 mins to pick up. Cost £10 !”

Posted 5 years ago

“I have used car park twice in past 2 mths , both times my booking not been found , I had changed my car but had updated my bookings my email. On my last visit I was told where to park by assistance on receiving ticket , then when I arrived back from Norway I had to pay extra £8 as I had parked in wrong bay. On booking I had added Priority Security, which I assumed was for airport but on first visit I didn’t have it then on second visit I was told it was for the parking which again was not the case . All very stressful and not a pleasant experience I’m afraid to say .”

Posted 5 years ago

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Aberdeen International Airport is rated 4.2 based on 2,951 reviews