“poor, no email to state the delivery was delayed due to the product advertised on the website that was not actually in stock. Only thing good was that someone replied when I emailed,”
“Ordered trousers and it’s been 27 days ago and they still haven’t arrived. I also sent an email yesterday to their customer support and still haven’t received a response.”
“The hats never turned up, when i sent an email asking where they were i was told they now don't have any more stock and they must have been lost in the mail. Was offered blue ones but when i asked for my money back have had no further correspondence. Asked again today.”
“The trousers arrived fairly quickly but the fit was very loose despite, supposedly , being the same size as a Trespass pair I had bought two or three years before. |Obvioiusly built for someone who was a lot, lot chunkier than I am - fair enough. So I sent them back for a refund. That was over a month ago and, guess what? No refund.”
“The garment they sent was massive. I wanted to return it but couldn’t find how to on the website. Tried phoning the company but the calls went straight to voicemail every time I tried the number”
“I never received the item because it was not in stock. I did not get informed about that, but I had to wait for a week and message the business about the whereabouts of the item, only then I got informed that it was out of stock even though it was for sale.”
