“Bought item which was massive sizing.I am currently trying to return the item,but there is no return slip in the package and I have not received a reply to an email asking what the process for returns is.....shocking about sums it up.”
“Unfortunately the website doesn’t clearly state the shipping correctly and when contacting you only to be told the products actually were not in stock despite website saying I’m stock”
“Honesty is always the best policy. On eBay you mentioned you had stock of maroon Uneek large t shirts foe which I purchased, you knowing you didn’t have stock took my money then feed me lies, not good
Please refund all my money”
“poor, no email to state the delivery was delayed due to the product advertised on the website that was not actually in stock. Only thing good was that someone replied when I emailed,”
“Ordered trousers and it’s been 27 days ago and they still haven’t arrived. I also sent an email yesterday to their customer support and still haven’t received a response.”
“The hats never turned up, when i sent an email asking where they were i was told they now don't have any more stock and they must have been lost in the mail. Was offered blue ones but when i asked for my money back have had no further correspondence. Asked again today.”
“Item ordered and not received after 11 days! Phone call went to voicemail!?? First time having that experience with a “UK-based” company.
Terrible!”
“The trousers arrived fairly quickly but the fit was very loose despite, supposedly , being the same size as a Trespass pair I had bought two or three years before. |Obvioiusly built for someone who was a lot, lot chunkier than I am - fair enough. So I sent them back for a refund. That was over a month ago and, guess what? No refund.”
“The garment they sent was massive. I wanted to return it but couldn’t find how to on the website. Tried phoning the company but the calls went straight to voicemail every time I tried the number”
