“Horrendous Service from www.activeweargroup.com DO NOT Purchase from here at all costs. I recently purchased two Regatta Microfleece zipped tops and paid for Express delivery. I actually received the products nearly TWO Weeks after ordering. ZERO communication from Customer Service. No acknowledgement from emails what so ever. Very disappointed”
“It’s been weeks and still not shown up. I’ve now been asked for a review which makes me worried that it’s been forgotten.
I also have a tracking link which just goes to google.com. Probably not a good sign either”
“Product returned for a smaller size 2 weeks ago, chased up with an email for the replacement but absolutely no response from the Activeweargroup. I will now have to pursue a claim via Paypal.”
“My item arrived whilst I was away
(so arrived One week late according to the dates sent to me by Activewear) When I returned from my holiday I emailed twice, called several numbers and left messages but have never had a reply to either. I want to return the unused goods but have no address or label to return to., and it seems no one is bothered to help.
I would NEVER use again”
“Ordered a winter coat £62, turned our that it did not fit me, paid for return, sent it back via royal mail signed for the next day, have been waiting over a month now for a refund. No one replies to my emails. Absolute joke. Had to dispute the charge with my credit card provider. Still waiting for an answer.”
“I chose 1 star as that was the lowest available! Very disappointed! boots tore after only 3 days. Sent 3 emails and 1 telephone call to customer services but had no response.”
“I ordered online and payed for express delivery because I needed it urgently but I was never notified of delivery. (Live in student halls)
Why am I being urged to change my review of a product ??
Please don’t contact me again”
“I'm quite unhappy about this purchase it's been 9 day's since I made the purchase and as yet not received my item ??? Also the one star 🌟 is only cause it wouldn't let me send this review without giving a star 🌟!”
“Ordered the item 2 weeks ago, still haven’t received them. Despite trying to contact them via email To trace my order. I have had no response what so ever.
So have no clue when my item will actually arrive!.”
