Adexa Direct Reviews

1.1 Rating 860 Reviews
2 %
of reviewers recommend Adexa Direct
1.1
Based on 860 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 32%
Accurate And Undamaged Orders
Greater than 35%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Location:

Unit 1, Cosford Lane, Rugby
CV21 1QN

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Adexa Direct 1 star review on 25th March 2024
Matt Bagley
Adexa Direct 1 star review on 25th March 2024
Matt Bagley
Adexa Direct 1 star review on 13th March 2024
Rakesh Muriki
Adexa Direct 1 star review on 12th February 2024
Anonymous
Adexa Direct 1 star review on 12th February 2024
Anonymous
Adexa Direct 1 star review on 19th January 2024
M Stockford
Adexa Direct 1 star review on 21st December 2023
Anonymous
131
Anonymous
Anonymous  // 01/01/2019
Appalling Customer service. This company have very little to no communication with the Delivery drivers. I waited 9 days without refrigerator for my Fridge to arrive & had no reassurance from Alexa. Caused me some anxiety. The product is fine but not as sturdy as suggested - retro style without the beef!
Helpful Report
Posted 3 weeks ago
Faulty equipment, long hold times trying to sort problem. Stay away.
Helpful Report
Posted 1 month ago
bought air fryer oven. smoke comes out of the top of the door and liquid drips from bottom. Casing gets dangerously hot .So much so that it melted rear panel to plug. Capacity is 65% of what was stated due to the position of the heating bars
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Posted 1 month ago
The HLC-300 was delivered very quickly and is a good machine but you cannot get additional cutting blades for it unless you buy them from Australia. Adexa informed me that you cannot buy spare discs from them! I wouldn’t have bought it had I known!
Helpful Report
Posted 4 years ago
Adexa Direct is rated 1.1 based on 860 reviews