adulttoymegastore.com Reviews

Name: adulttoymegastore.com
Rating: 4.46

4.5 Rating 734 Reviews

87 %

of reviewers recommend adulttoymegastore.com

Company Reviews

Metrics

4.5

Based on 734 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Email:

jason@wholesalesolutions

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adulttoymegastore.com 5 star review on 13th August 2021

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adulttoymegastore.com 5 star review on 15th September 2020

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 3 months ago

Only the best for our great customers! Thank you so much for this lovely review ✨

Posted 3 months ago

“Best store ever!”

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Posted 3 months ago

Hey Kaitlin, thanks for being such a gem to interact with! Can't wait to hear from you again and we hope you're enjoying your most recent purchase with ATMS 😊

Posted 3 months ago

“Customer service was very frustrating. It took me days to get in touch with anyone and because of that, I couldn’t cancel my order. On this bright side the people were very nice and helpful when I did get in contact with them though.”

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Posted 3 months ago

Hi there, thanks so much for taking the time to let us know about your experience when shopping with ATMS! We're really sorry that time zones made getting in contact with us during our office hours a bit difficult. Glad that we could resolve your issue for you in the end ☺️

Posted 3 months ago

“Great interaction , fast service and shipping”

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Posted 3 months ago

Thank you so much for the 5 star rating, your feedback means so much to us and we hope to see you again some time in the future! 🤩

Posted 3 months ago

“Haven't received my order yet”

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Posted 3 months ago

Oh no - we're so sorry to hear this! It doesn't look like you've reached out to us via email, so we will message you now regarding your order so that we can resolve this for you ☺️

Posted 3 months ago

“Great products and great customer service I love I love love you guys most definitely will be a new shopper”

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Posted 3 months ago

Thank you so much for your review! We're so happy to hear that you are loving our one of a kind ATMS service. We hope you are enjoying your purchase! Cannot wait to see you again ✨

Posted 3 months ago

“Everything like it showed online.”

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Posted 3 months ago

Hi there! Thank you so much for taking the time out of your day to leave us this review 😊 We're so glad to here that we met your expectations - hopefully we'll see you again shortly. 🥳

Posted 3 months ago

“Products always come in a timely manner. Great variety and selection. Always able to find a new toy to try out.”

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Posted 4 months ago

Thank you very much for your kind review, Alexa! 🥰 We're so happy to hear that you are loving our service and products! We look forward to continuing with that same great service for 2024!

Posted 3 months ago

“Love my purchase”

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Posted 4 months ago

Hi Charity, thanks for taking the time to leave a review. We can see that we are currently in correspondence with you regarding this delay, and are in the middle of a courier investigation. Fingers crossed it doesn't take much longer! 🤞

Posted 4 months ago

“The delivery hasn't even made it in the time given on purchase and i think it should be updated on the sight that it takes way longer than 9 days to reach destination”

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Posted 4 months ago

Hey, thanks so much for taking the time out of your day to review ATMS! We would like to apologise for the slight delay it took for your order to reach you and hope that you still enjoy your purchase. Thanks again!

Posted 4 months ago

“Love that your store offers such a wide variety of items.”

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Posted 4 months ago

Thank you so much for your kind review! We do our absolute best to cater for all kinds of people, and often find ourselves getting stuck scrolling for hours on the website, finding items we've never seen before ☺️

Posted 4 months ago

“It has been many weeks since we placed our order. We even paid an extra $10 to move us to the head of the line. I would recommend looking at a different site.”

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Posted 4 months ago

Hi there, thanks so much for your review! We're so sorry to hear your order was delayed in getting to you, our courier partner has advised they were and still currently are experiencing delays in processing international parcels into the local postal network. We can see that this has recently been delivered - yay! We hope you enjoy your purchase, and please get in contact with us if you run into any more trouble. 😊

Posted 4 months ago

“I got a good product, I’m very satisfied. Hate that it took 2 weeks tho”

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Posted 5 months ago

Hey there, thank you for leaving ATMS a kind review! We fully understand the need to get your purchase ASAP and our team works hard to ensure that orders are delivered as quickly as possible! We do offer express delivery for all those purchases that you just can't wait to get your hands on though 🤗

Posted 4 months ago

“Wide selection for fair pricing”

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Posted 5 months ago

Hiya Katjana! Thank you so much for your 5-star rating 🤩 It means a lot to us that you took the time out of your day to let people know that you had a positive experience with us, and we hope to see you again soon!

Posted 4 months ago

“I HAVE NEVER RECIEVED MY PACKAGE”

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Posted 5 months ago

Hi Mary, thanks for reaching out to us via your review! I can see that we were in contact regarding your order on the 27th of November. We are reaching out again via email to help look into this further for you 😊

Posted 5 months ago

“Excellent product. Love the heavy weight. Highly recommend this for your and your partners pleasure.”

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Posted 5 months ago

Hiya Christie, thank you so much for taking the time to leave us such a stunning review! We're so glad to hear that you are enjoying your product purchased with us, can't wait to have you back soon 😊

Posted 5 months ago

“It did not come as described”

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Posted 5 months ago

Hi there, thank you for letting us know your product wasn't as described on our website! So sorry about this - we are reaching out now to look into resolution options with you.

Posted 5 months ago

“The item I purchased was the best. The quality of the product was flawless and comfortable. I will definitely come back to purchase more items on this site.”

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Posted 5 months ago

Hiya! Thanks for taking the time to leave us such a glowing review 😊 We appreciate your feedback so much and we're so glad that you plan on purchasing more items with us. Looking forward to having you back soon!

Posted 5 months ago

“Be careful what you order. They would not accept my return of an unopened package that I changed my mind after I ordered.”

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Posted 6 months ago

Hi there, thanks for taking the time to leave us a review! Your feedback is much appreciated 😊 As advised in our return policy online, we are unable to accept and returns or exchanges due to the intimate nature of the products we sell. Our team at ATMS are more than happy to help talk through products and give recommendations to help give you peace of mind when selecting products for purchase 😊

Posted 5 months ago

“Service has been great, thank you for all your help”

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Posted 6 months ago

Thank you for being a 5 star customer, Bruce!

Posted 5 months ago

adulttoymegastore.com is rated 4.5 based on 734 reviews