Aeon Laser USA Reviews

"I did a ton of research when I decided to start my new venture. I was so impressed with all of the aspects of the Aeon family and felt that it was the best option for me! When I started looking some of the \"hobby lasers\" out there, they were almost the price of the Mira 7 and the speed was hands down the best option to go, however I was getting better parts a faster machine which means more $$ and the customer service that comes along with it (which others did not have). From the lasers themselves, the customer service to the community that Aeon & Emily has brought to my business, I can't say thank you enough. I patiently waited during the COVID back log, but once I received my machine everything fell into place. I have needed support from time to time and the customer service from David, Ej, Lek and Aspen have all been wonderful and they are so fast to respond!! One day I will make it down to see the facility and all the awesome people that that are behind my machine. I have been so impressed with every aspect of Aeon Laser USA that I would never dream of going anywhere else for my laser..."

"The customer service is top notch. Technicians work with you one on one to make sure that your problem is addressed and fixed as soon as possible. I have had my machine for 10 months. I am so grateful that I purchased an AEON MIRA 9 from Engraving Machine Plus. "

"I owned a smaller and slower hobby laser for 1 month before ordering a MIRA 9 with AEON Laser US. From the quote process to the set up, AEON Laser USA was so helpful in getting me to where I wanted my business to be. I knew I needed faster, stronger, bigger, but what I really needed was excellent customer service. After 3 months of running my MIRA 9, I again needed more. I reached out, and ordered a NOVA 14. I will be running both to maintain my business traffic. I know that I am getting quality, reliable machines and service. "

"My experience started of a bit rocky at no fault to the guys at Engraving Machines Plus. The freight company severely damaged my Mira 9 prior to delivery. The level of service I received from the guys far exceeded my expectations. They worked overtime and within a week a replacement was sent out. "

"The Aeon Laser USA Team is \"Top-Notch\" when it comes to customer support. This is the case not only during the discovery and buying process but also after your laser is delivered should the need arise. The style of service they provide is refreshing in that a person actually answers the phone and talks with you. "