Aerialforce Reviews

4.1 Rating 2,716 Reviews
76 %
of reviewers recommend Aerialforce
4.1
Based on 2,716 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Aerialforce Reviews
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Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Anonymous
Anonymous  // 01/01/2019
The engineer that came on site was friendly, helpful, honest and altogether exceptional. Great customer service onsite. Bit pricey for basic TV Ariel cabling fix but they got the job done. Pre-Sales service a bit impersonal but the engineer on-site was excellent.
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Posted 3 years ago
Came on time and did the job well - no complaints from me. Bit pricey at £125 plus VAT for a very basic install but everything works so fair play.
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Posted 3 years ago
Customer service from the office was great, very prompt and arranged a slot first thing, technician let me know he was running late. Very friendly and helpful and got the job done quickly, not the cheapest but overall a good job and service.
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Posted 3 years ago
We found them good turned up on time chap was very pleasent no probs at all
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Posted 3 years ago
Engineer Bruce extremely helpful and completed the job extremely well. Very friendly, the only delay was getting the correct wall bracket. Very satisfactory.
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Posted 3 years ago
Really professional service. Only dropped one star as they had to cancel two appointments before making the third. Installer was friendly and presented the quote well and didn't pressure me into a sale at all. He even offered to leave the quote with me to think about. I was happy with the price though so got the work (replacement aerial) done at the same time. Took about an hour in total and the tv signal is showing up at 100% now.
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Posted 3 years ago
The engineer was very good. Friendly, knowledgeable and expert service.
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Posted 3 years ago
Very helpful engineer installed the cable so could not be seen. Very pleased A+++++++++
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Posted 3 years ago
Chris the engineer was polite, knowledgeable and helpful, turned up on time and despite my not being able to answer the phone straight away was patient. It was expensive £70 for the time taken as this was a standard charge.
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Posted 3 years ago
Very Good engineer. Explained everything. Well Mannered and polite Product just too expensive.
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Posted 3 years ago
very helpful on phone also very polite and helpful when came to my home but very expensive
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Posted 3 years ago
Efficient job and well installed but disappointed he was unable to take aerial away. Not particularly friendly and did not wear a mask until asked to do so.
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Posted 3 years ago
Friendly staff and fast service.
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Posted 3 years ago
Was happy with works done would recommend to others.
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Posted 3 years ago
Richard, was lovely, friendly and a real expert. Explaining everything throughly .
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Posted 3 years ago
Arrived on time & was helpful & did good job
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Posted 3 years ago
Arrived bit earlier than expected. Was a good and happy chappie. Made small adjustments to dish alignment and fitted 2 f plugs to a neighbour's cable. And then the let-down. I was disappointed that those 2 minor jobs cost me just short of £105.00. And in just 1 week, the first bit of wind has moved the dish off beam again.
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Posted 3 years ago
Engineer came out same day to wall mount new tv. Frank was the engineer, he was great. Only complaint is that it cost over £150 yet we used my existing bracket as it’s adjustable. Thought it was a bit overpriced, but hey in a lockdown so I was happy to find someone to do the job.
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Posted 3 years ago
The engineer was very friendly and informative. I didn't use Ariel Force because I had a cheaper quote.
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Posted 3 years ago
Good quick service from the engineer who attended. However the 5 Hr time slot for his arrive was not helpful and having my first appointment cancelled the day before with only 5 minutes of the time slot left was disappointing having had to wait in all day for it.
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Posted 3 years ago
Aerialforce is rated 4.1 based on 2,716 reviews