Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.05

4.1 Rating 2,782 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.1

Based on 2,782 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Aerialforce 1 star review on 19th March 2025

Wilson

Aerialforce 1 star review on 13th December 2024

Kate

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Since free view had cocked up all the channels in the Northwest both our TV had gone haywire, could only get one channel even after 30 re-tunes, call i Aerial Force, on the Monday engineer to come between 8.00am and 6.00 pm, he rang after 7.00 pm, so next day same time never turned up, on each day i rang them and go fobbed of with excuses, finally on the Wednesday morning engineer arrived at 8.30 am, checked our system and re-tuned, nothing on channel 22, went in to loft put new aerial and re-tweaked both TV`s with Blue Ray HDD box, now we can get the normal channels as we did before the 12th August upgrade, it cost us £150.00 to get all our channels back, new aerial and re-tune TV`s, this include the vat, looking at the price i suppose you get what you pay for, but it`s not our fault if free view had not done an upgrade we wouldn`t have had to pay out £150, i wonder if we will ever get it back”

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Posted 4 years ago

“Called Ass in the morning was round in the aftrrnoon, new aerial fitted and Tv working fine. Absouloutly brilliant service. Thankyou so much Mark. Definately recommed you. 👍”

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Posted 4 years ago

“They came out straight away ... Spencer explained what was wrong with our aerial told us how much he was very polite and did the job it was pricey but have got no complaints a good job done quickly”

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Posted 4 years ago

“Quick and efficient”

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Posted 4 years ago

“Was quite happy with aerialforce the engineer advised us on what we needed and fixed the problem within half an hour, but we bought a new tv and had few problems setting up with connections, so we rang aerialforce and the lady was quite abrupt but did pass on message to engineer and he rang us gave us little help but said we would have to pay again for call out, i wasn't happy about that but he did phone us next day to see if we had sorted the problem and gave us more advice which helped us fix problem thanks”

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Posted 4 years ago

“Fitted TV to the wall and trunked the cable for me and did a good job, I paid over the odds for the trunking £75 plus vat (£10.99 inc vat on Amazon) and 5M HDMI lead for £55 plus vat (£9.99 inc vat on Amazon) but wasn't allowed to buy my own if I wanted installer to fit it, I'm not confident enough to do this so didn't really have much choice. Total price including vat was £388.80”

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Posted 4 years ago

“Engineer confirmed issue with box. now resolved. thank you”

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Posted 4 years ago

“I was happy with the service and the price”

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Posted 4 years ago

“Excellent service from knowledgeable staff”

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Posted 4 years ago

“Quick fast service”

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Posted 4 years ago

“Quick helpful and pleasant.”

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Posted 4 years ago

“Good customer service”

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Posted 4 years ago

“Our Ariel was replaced by this company efficiently and without any fuss”

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Posted 4 years ago

“Really great service! Got appt same day and engineer diagnosed problem (LNB/alignment/overgrown tree) very quickly. The job turned out to be far from straightforward but he carried all the parts needed in the van, which included a complete new bracketing system and the no-longer current style of LNB to suit my dish. He was with us for a couple of hours and worked flat-out to get everything sorted. It wasn't cheap and I'm aware that if I'd had the time I could have got the job done for a lot less but I wanted it fixed quickly without hassle and that's what I got...so very happy with the service/cost and specially the engineer (Omar) who was not only very competent and knowledgeable but an altogether good guy too! :-)”

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Posted 4 years ago

“Called in morning, Paul came in afternoon. Removed dangerously unattached old aerial. Job well done. Only concern was the roof tiles moved to give ladder access, hope replaced correctly....”

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Posted 5 years ago

“Very Fast & Very efficient service, Our engineer Gareth was polite & friendly and although there was some back and forth regarding the price we agreed the price amicably and Gareth got on doing the job.. Quite impressive 4 stars”

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Posted 5 years ago

“After the initial enquiry form I heard back within 15 mins. An aerial engineer was able to come out that same day. Although we were in the 12 week isolation, Richard maintained the distance between us and acted with professionalism and sympathy to the situation. He worked outside the house and in the loft and left the husband with a fully working TV with 14 extra channels to what he had before. I now have a Happy Husband for the remainder of time ahead in this isolation time and a perfect Picture on all Tv's. THANK YOU FOR BEING ONE OF THE ESSENTIAL SERVICES”

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Posted 5 years ago

“Thank you for your very swift and efficient service on Monday.”

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Posted 5 years ago

“Great service from engineer good clean worker on down side felt it was pricey”

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Posted 5 years ago

“Quick response to enquiry. Work carried out on same day. Tidy job. Pleasant engineer.”

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Posted 5 years ago

Aerialforce is rated 4.1 based on 2,782 reviews