Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.05

4.1 Rating 2,787 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.1

Based on 2,787 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Aerialforce 1 star review on 19th March 2025

Wilson

Aerialforce 1 star review on 13th December 2024

Kate

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yes! Great service and the engineer came on time”

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Posted 5 years ago

“We were called to say when the engineer would be arriving. Lee came and solved all our problems which only cost us the call out fee. We are very happy. Thanks”

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Posted 5 years ago

“Darren did a brilliant job for us. He immediately diagnosed the problem we were experiencing with our very poor TV reception - a connection box had been admitting water - a very dangerous situation which could have had disastrous consequences. He immediately set about dealing with the problem and within a couple of hours had not only solved it but also renewed the faulty cables inside & out. He is a very fine workman - vastly experienced, friendly and polite. Thank you Aerial Force !”

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Posted 5 years ago

“Engineer Darren fantastic bloke 👍gets job done he isvery good at his job very profesional engineer so if any body is thinking getting Ariel in installed he is man from customer Jono thanks again Darren for your excellent work today”

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Posted 5 years ago

“Fast response to contacting them”

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Posted 5 years ago

“Charged my mother double what was quoted on the phone.. An 88 year old who is virtually bed ridden.. Obviously an easy target to make a fast buck”

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Posted 5 years ago

“Very quick response and helpful guy turned up within the hour, but it was crazily expensive, felt cheated afterwards.”

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Posted 5 years ago

“Absolutely fabulous service, lovely and professional engineer, would highly recommend you to my friends and family thank you 😊”

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Posted 5 years ago

“Excellent service and cost was just right.”

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Posted 5 years ago

“I’ve just had two aerial ports put into my kids rooms and I couldn’t recommend this company any higher. Absolutely fantastic service, from the prompt free quotation, to the work carried out within the same week (by the same guy) at a very good price. Hat’s off to the chap (Steve) who carried out the work for the friendly and professional service.”

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Posted 5 years ago

“Good advice, pleasant visit;P”

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Posted 5 years ago

“Not happy at all with the service I’ve booked an appointment for someone to come out and fix a sky dish I have been waiting home all day and nobody has come at the time they said I called the office only to find out that they have cancelled the appointment without anyone calling me to let me know I have to take a day off work and wait not even apology Would not recommend them to To my worst enemy”

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Posted 5 years ago

“Charged my elderly mum an extortionate amount to ‘fix’ the problem with her signal. Still not sorted and each time they come out they charge a call out fee. Cowboy company!”

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Posted 5 years ago

“Did not arrive on agreed date, notified late and had to wait 2 more days. Engineers polite, explained what was needed and stated price. Although very expensive we decided to accept as more delay was not wanted. Did the job quickly, tidily explained the guarantee and left after payment. Would recommend subject to comparing prices and reviews.”

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Posted 5 years ago

“Took 3 days for engineer to arrive(not his fault)but when he was here he was 1st class.”

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Posted 5 years ago

“I have within the last half hour requested advice as I have lost my signal and the indoor aerial connection appears to be damaged, Demi, who was working late, saw my message and phoned me for a chat re my problem. An engineer is visiting tomorrow to see what can be done. Will do another follow up review after the visit.”

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Posted 5 years ago

“I was advised in advance as to when the guy would turn up. The engineer was polite helpful and reasonably priced. I would use this service again.”

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Posted 5 years ago

“Great service and the engineer Mitchell very friendly and professional”

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Posted 5 years ago

“Mark B was efficient, straight talking and good at what he does. He answered all of my questions honestly and let me have a moment to think before agreeing to an aerial fitting. No pushy sales tactics, no hidden fees. It’s a thumbs up from me.”

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Posted 5 years ago

“We needed a new aerial and picked Aerialforce based on their reviews. Within a couple of hours of my initial call, we had an engineer round who gave us a quote. He was able to replace our old aerial immediately whilst he was here. We then retuned the tv burlt the signal still wasnt great. Our engineer, traced it to old wiring and a faulty socket and remedied it there and then. We tried again and it's now perfect. Really quick, friendly and professional. Many thanks”

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Posted 5 years ago

Aerialforce is rated 4.1 based on 2,787 reviews