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Agoda Company Pte. Ltd. Reviews
4.3
Rating
400
Reviews
84
%
of reviewers recommend
Agoda Company Pte. Ltd.
Company
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Location:
30 Cecil Street, #19-08 Prudential Tower, Singapore 049712
Singapore
049712
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Agoda Company Pte. Ltd.
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"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
22
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01/01/2019
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Lawrence Ang
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“
Simple and efficient booking system. No fuss
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Posted 8 years ago
SU-MING YAO
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“
very good.
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Posted 8 years ago
Anonymous
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“
The refund is easy and they really have the low price guarantee
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Posted 8 years ago
Silvana Sianipar
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“
cozy place and friendly staff
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Posted 8 years ago
Soo Pin Chai
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“
Wide range of hotels and rooms can be found with cheaper rate as compared to market rate
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Posted 8 years ago
Anonymous
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“
สะดวก รวดเร็ว ชัดเจน
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Posted 8 years ago
Thai Thi Kim Phuong
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“
very convenient and quick to book a room with the best price.
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Posted 8 years ago
Robert Weber
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“
Very efficient on line process, have been using Agoda for about 12 yeras now.
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Posted 8 years ago
Lidia Mora
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“
Easy, efficient and good
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Posted 8 years ago
Anonymous
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“
Fast response with affordable price.
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Posted 8 years ago
Lythmee Willie
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“
Very reliable and convenience for a frequent traveller like myself.
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Posted 8 years ago
Shuojie Sun
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“
Thanks for provide all of hotel information n could very easy booking!
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Posted 8 years ago
Anonymous
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“
Hotel suggestions are great
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Posted 8 years ago
Sanggeetha S Maniyam
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“
good service.
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Posted 8 years ago
Steven Ryder
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“
Easy to use. Gives a good range of options.
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Posted 8 years ago
Anonymous
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“
I can find and reserve easily.
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Posted 8 years ago
Anonymous
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“
best offer price
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Posted 8 years ago
Maygensin Maturan
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“
Excellent. Smooth booking transaction. I'd definitely use Agoda on my future travels.
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Posted 8 years ago
Anonymous
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“
Good price. Easy to use. Good documentation on purchase
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Posted 8 years ago
Leslie Lim
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“
so good and very nice...
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Posted 8 years ago
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Agoda Company Pte. Ltd.
is rated
4.3
based on
400
reviews
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