AIG Reviews

Name: AIG
Rating: 1.12

1.1 Rating 127 Reviews

3 %

of reviewers recommend AIG

Company Reviews

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Metrics

1.1

Based on 127 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Security measures against account hacking is ineffective, HighForestCapitalltd_com recouped”

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Posted 5 months ago

“After losing all my money on this platform, Mrs. Bruce Nora helped me get it back! Contact +1 ( 2.5.1 ) 3.3.2 98.53”

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Posted 5 months ago

“I have been a customer of AIG for several years, but my recent experience has been beyond disappointing. I currently have claims dating back to August 2024 that have yet to be paid. Despite repeated follow-ups, I have received no updates, no explanations, and no resolution. However, this morning, as expected, AIG had no issue withdrawing my quarterly payment. For months, I have been told that someone would contact me within 7 to 10 business days, yet no one has ever reached out. Each time I call, I am met with the same response—customer service can only view my claims but has no authority over processing payouts. If there is an issue or delay, AIG has not communicated it to me. I have provided all necessary documents, yet I remain unpaid with no indication of when, or if, my claim will be processed. A company of this size should be transparent, efficient, and accountable, yet AIG fails in every one of these areas. Their business practices are unacceptable—taking payments on time while delaying or outright ignoring valid claims. At this point, I simply want AIG to honor their obligations, process my claims, and pay what I am owed. However, based on my experience, I cannot in good faith recommend this company to anyone. If you are considering AIG, I strongly urge you to look elsewhere. Their lack of responsiveness, accountability, and basic customer service makes them one of the most frustrating companies I have ever dealt with.”

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Posted 6 months ago

“Beware the "insurance ". We had to cancel a hotel stay during our road trip due to a huge winter storm, causing us to find an alternate route to Colorado. Since weather is not a speified reason for canceling my refund was denied. Apparently a severe weather strom that ended up shutting down I70 and potentially jeopardizing their customer's safety is not sufficient for this company. I will never book through this company again.”

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Posted 6 months ago

“I would not recommend AIG for travel insurance. A trip had to be changed due to LA fires and the venue we planned to visit canceling the event. They declined the the claim with no proof from the venue about the cancelation. They are an insurance company that gives this industry a bad reputation.”

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Posted 6 months ago

“This company is a scam. I have tried to withdraw $18k from my account and it took 24 days since I made the withdrawal and the broker will not release my funds. I've filed reports with lilo grace 75 @ 𝘨𝘮𝘢𝘪𝘭.𝘤𝘰𝘮, about them and I've been told they'll release my funds asap. STAY AWAY FOR YOUR OWN GOOD WhatsApp ‪+1=615=414=15=62.”

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Posted 6 months ago

“Do not do business with these individuals. With the expectation of a 30% return, I felt obliged to invest $30,000. Regretfully, I was unable to see the money, let alone the anticipated earnings. There were numerous unsuccessful attempts to contact them. I had to call SPECTRUM-CREST for help. A few days later, I received my money back, and I am happy I reported them.”

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Posted 7 months ago

“I'll never forget the day my trust was shattered. I had entrusted this platform with my life savings, believing their promises of security and growth. But when I needed my money most, they locked me out, leaving me feeling utterly helpless and betrayed. The emotional toll was crippling – anxiety, stress, and sleepless nights consumed me. But I refused to give up. Thankfully, a beacon of hope emerged in the form. COVSECLTD and her expert team guided me through the darkest of times, and with their help, I was finally able to recover $175,000. I'm still healing from the ordeal, but I'm grateful for a second chance. My hope is that others can learn from my experience and avoid similar heartache. Feel comfortable to contact C-O-V-S-E-C-L-T-D-C-O-M”

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Posted 7 months ago

“Horrible, Do not purchase this garbage they do not reimburse you for anything or cover anything. I filed a claim immediately with united the minute they lost my luggage and this is what AIG says please see attached”

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Posted 7 months ago

“Shady. I signed up with United Airlines and ended up with AIG. AIG demanding paperwork they should already have. I provided all documentation and still didn't get paid. Now they are asking for more documentation they should already have access to. Waste of time over a couple of hundred of dollars. Now I know better.”

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Posted 7 months ago

“I strongly advise against purchasing AIG trip insurance. This company is a complete rip-off. Despite meeting all the criteria outlined in their policy documents when I bought the coverage, my claim was still denied. After reviewing countless other complaints, it’s clear that 99% of claims are rejected, no matter how legitimate they are. What's worse is that AIG reserves the right to change their policy at any time, and sure enough, once I submitted my claim, they “adjusted” their terms to avoid paying. So, even though I followed every step of the process, I ended up with a non-refundable trip and zero compensation. Paying extra for this insurance is a total waste of money. Don’t fall for it like I did—save your money and skip the headache.”

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Posted 7 months ago

“This insurance don’t work great don’t work with respect work very slow they still don’t know when you ask about your claim so they put in phone call all time or move around number end number end the end just wait because they can’t tell you nothing about you case is incredible Is around 25 day still waiting jaja they send you a confirmation number end tracking number en when you go to track your number you can’t track just what you have is a label 🏷️ information that is all”

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Posted 7 months ago

“Worst insurance company, stay away from it. The airline delayed my baggage 4 days, they returned it all messed, all the perishables wasted in my clothes, I had my work card in 4 days I took extra from my left holiday, I waited 4 hours at the airport, all the stress and all the insurance said it’s absolutely fine, no compensation. Please stay away. They work with expedia, so when you are paying for the insurance please take caution, stay away”

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Posted 7 months ago

“The worst, most unpleasant, unprofessional people I’ve ever dealt with in my life. Their client totaled my car and they treated me like I was to blame for the entire accident. They were extremely rude and unhelpful in every aspect. It took them 4 days to get me a rental car, leaving me stranded at home and causing me to miss days of work, which they are not reimbursing me for. My car was valued for 9-10k and they offered me 5k because my car was “dirty.” Okay I’m not selling you my car???? Your client TOOK away my property and you offer me less than the market value for a vehicle I paid off. I genuinely hope this place gets fined or shut down for how dirty they treat people. I’ve never in my life felt so hopeless and angry. Best of luck to anyone who has to deal with these greed thirsty people. Literally the worst.”

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Posted 7 months ago

“Absolutely useless insurance, first off I had fully comprehensive policy. Key accidentally fell into a drain as I got out of the car.My policy says key replacement cover theft,loss ,accidentally damage. Rang them and said it didn't cover that scenario .So that was bad enough then I asked them to send a tow truck as I had breakdown cover,they agreed i was covered.Then I got a phone call from the breakdown guy who said he wanted hundreds extra as it was an automatic and he wouldn't do it otherwise. So breakdown cover was useless to me in an automatic,my car was covered as an automatic in the policy. So when I needed them most they were useless and ended up paying for everything myself. The broker was it's for women but all the dealings was with AIG. I won't be renewing avoid this company.”

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Posted 7 months ago

“Do not buy from this fraudulent company! I sent all my claims paperwork for the health and sickness claim with all of my sensitive information to the wrong PO box .... Apparently the PO box on the claims form was wrong I am told! So who has my information? I wonder if there is a class action suit that could be filed against this company.... Like so many, I paid every month for this BS! I read other complaints that it will be fun cancelling too!”

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Posted 7 months ago

“This company really doesn’t deserve 1 Star. We took out a Family Cancer policy in 1980 and were told it’s the best cancer policy. We paid monthly on bank draft starting out around $5.00 with our last payments going up to $180.00 a month until we cancelled in Oct. 2024. My husband had prostate cancer and out of thousands of dollars in bills this company only paid less than $500. Yes, that’s all they paid. Good luck trying to speak with someone that speaks English. All your calls go out of our country. This company is a Disgrace!”

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Posted 7 months ago

“Crappy company. Dearest. Poorest service”

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Posted 7 months ago

“Dear Peter, Kyle, Hetal, I am writing with immense frustration and growing despair over the unresolved issues with my Maytag washer and dryer, purchased in 2021, along with the AIG extended warranty. The events that have unfolded over the past few months have left my family in an unbearable position, and I feel compelled to lay out the timeline of failures, neglect, and outright disregard for our well-being. What was once an inconvenience has now turned into a family crisis, leaving us completely disillusioned with your companies. August 2024: Our washer started experiencing issues, marking the beginning of what would become a nightmare. I initiated a claim with AIG, hoping for a swift resolution. What we received instead was the first of many misleading assurances that the problem would be fixed promptly. October 23, 2024: By this point, our washer had become completely inoperable, and I had already been trying to resolve the issue for over 60 days. I had reached out to AIG countless times—at least 20 calls—only to be passed from one representative to another. I documented these conversations, hoping that someone, anyone, would take ownership of the situation. The false promises, vague reassurances, and empty apologies left us feeling completely abandoned. No one took action. No one cared. November 2024: AIG dispatched Paul Appliance Service in College Station to repair our washer. This is where the true incompetence became apparent. A "Master Technician" was sent, but it became clear after multiple visits that he had no real understanding of the issue. Parts were ordered and re-ordered. Each time, they were either the wrong parts, broken parts, or simply thrown at the machine in the hopes it would fix itself. For weeks, we waited, powerless, as our washer sat broken, and the technician’s incompetence dragged on. Meanwhile, the receptionist at Paul Appliance Service added to the problem with her dismissive and rude attitude, knowing full well they were our only option in town. Our family was left to endure this cycle of failed repairs, and no one seemed to care about the impact it was having on our lives. December 2024 - The Holidays: As my family battled severe flu and cold symptoms, the lack of a functioning washer escalated from an inconvenience to a crisis. We were physically unable to wash our clothes, sheets, and bedding. With laundromats closed for the holidays, we were forced to wash our laundry in the bathtub. Even when the laundromats reopened, the financial burden was staggering. We had to pay $90 a week just to wash and dry our clothes—an amount that is nearly half of our monthly electric bill. I was sick, struggling with severe cold symptoms, and required breathing treatments, but the weight of hauling heavy laundry bags to the laundromat was unavoidable. It was physically and emotionally draining. We were desperate, and the companies we trusted—AIG, Whirlpool, and Maytag—were nowhere to be found. The neglect and lack of empathy shown by your companies during this time of illness and financial strain were shocking. It felt as though we had been completely forgotten, left to fend for ourselves. January 8, 2025: After months of failed repairs, countless phone calls, and unimaginable stress, AIG forced us into a buyout offer of $669—a fraction of the $2,666 we spent on the washer, dryer, and extended warranty. This paltry sum was a slap in the face. What’s worse, we were left with an unresolved issue for the dryer, meaning we will have to deal with AIG again—an experience we have no faith in. January 9, 2025: Today, I was informed that the check for $669 hasn’t even been issued yet. So now, on top of everything else, we are still without a washer and dryer, still paying weekly for laundry, still waiting for a solution, and still being treated with complete indifference. It is unbearable that after all we’ve been through, we are left with nothing but empty promises. Our Family’s Crisis: This situation has spiraled out of control. My family, sick and struggling through the holidays, has been completely disrespected and ignored. The treatment we’ve received has been nothing short of appalling. AIG has failed us. Whirlpool and Maytag have failed us. You have all failed to uphold your responsibilities, leaving us devastated, both emotionally and financially. We expected better. We needed a full replacement or a proper refund for the washer and dryer, along with a new warranty. Instead, we have been left to deal with this disaster on our own. The financial loss, the emotional strain, and the blatant disregard for our family’s well-being have left us deeply upset and hurt. A Plea for Action: My family cannot continue to endure this. The complete failure of your companies to address our needs and the lack of compassion shown to us during this incredibly difficult time has left us shattered. I implore you to take immediate action to rectify this situation, as we cannot continue to live like this. The moral and ethical failings demonstrated by your companies are beyond unacceptable. I will never purchase another Maytag or Whirlpool product again, and I will make it a point to share this experience with others. What was once a trusted brand has become a source of immense pain and frustration for my family. Please, do what is right.”

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Posted 7 months ago

“Obstructive, inconsiderate and sometimes just plain stupid. The claim was not understood, fought all the way by them to avoid payment so a 7 day holiday reduced to 4 days by delays warranted only a £50 payment for two travellers as compensation Yo are better off going elsewhere and , as I will be doing, closing my bank account that provided the insurance and going elsewhere.”

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Posted 7 months ago

AIG is rated 1.1 based on 127 reviews