Aircall Reviews

Name: Aircall
Rating: 4.56

4.6 Rating 539 Reviews

95 %

of reviewers recommend Aircall

Company Reviews

Metrics

4.6

Based on 539 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“j'ai eu du mal avec la nouvelle interface.”

Helpful Report

Posted 4 years ago

“In general Aircall works fine. Sometimes nevertheless calls break up, or numbers in Switzerland or Austria do not connect.”

Helpful Report

Posted 4 years ago

“Malgré un certain décalage, le système est bon.”

Helpful Report

Posted 4 years ago

“Easy to use, quick and responsive app”

Helpful Report

Posted 4 years ago

“Aircall is a very user friendly app, sometimes I use it on my smartphone, sometimes on the PC and both works very well !”

Helpful Report

Posted 4 years ago

“It is a great tool overall. The inly thing I would improve is that sometimes the program has to be restarte due to issues with the line (e.g. background sounds, bad line in general or the pick-up button does not work properly).”

Helpful Report

Posted 4 years ago

“Its a good system. But we would like it to see a more enhanced integration into aircall and to do power dialling and predictive calling in a better way. We would have also liked to see the ability to create outbound numbers from mobile numbers.”

Helpful Report

Posted 4 years ago

“A good service with very little issues. Very well connected with hubSpot so I highly recommend.”

Helpful Report

Posted 4 years ago

“Sience the latest update its working just fantastic. Thank you very much”

Helpful Report

Posted 4 years ago

“Très pratique et simple d'utilisation. On peut également monitorer l'activité d'une équipe qui passe des calls via un dashboard clair et efficace.”

Helpful Report

Posted 4 years ago

“Aircall offers a lot more flexibility with fantastic integrations, particularly useful for sales teams. Of course being digital, it is inherently reliant on Wi-Fi which despite any arrangements, most offices do have fluctuations; though as a way to track analytics, team management, recording of calls and integrations - it is a fantastic product.”

Helpful Report

Posted 4 years ago

“It’s very gord I am happy”

Helpful Report

Posted 4 years ago

“Good tool to help you making call in your own country and abroad. Easy to use and good features to switch easily the country you want to reach. Possibility to update your contacts. However, it needs a stable internet connection”

Helpful Report

Posted 4 years ago

“plusieurs bugs, pourrait être optimisée”

Helpful Report

Posted 4 years ago

“Sehr schnell installiert, funktioniert praktisch und einfach!”

Helpful Report

Posted 4 years ago

“Aircall is a nice and scalable solution for companies which are searching for a sustainable solution.”

Helpful Report

Posted 4 years ago

“I have been using aircall for sales calls for over a year. Every call is at the highest quality both for me and for my customers. I haven't used any call application like aircall previously. The best part is the reporting and data that comes along with such a quality product. Customer service is impeccable both in terms of response time and solutions provided. I would recommended it to all sales professionals. 10/10”

Helpful Report

Posted 4 years ago

“It is a really good system. The assistance is great as after our feedback they improved the future according to our needs.”

Helpful Report

Posted 4 years ago

“We used New Voice Media before and switched to Aircall during the end of last year. Saying it the easiest way, everything is better now. The handling is quite easy, the functions are useful and most important, the quality during calls is much much better witch no delay. Im very satisfied”

Helpful Report

Posted 4 years ago

“Aircall does everything you would expect it to do, but the call quality leaves quite a bit to be desired. Additionally, there is a lag between the mobile app and desktop app.”

Helpful Report

Posted 4 years ago

Aircall is rated 4.6 based on 539 reviews