Aircall Reviews

4.6 Rating 538 Reviews

95 %

of reviewers recommend Aircall

Company Reviews

Metrics

4.6

Based on 538 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aircall helps us a lot in our office!”

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Posted 2 years ago

“I can say that it is so easy to use and it has a very good stability and connection. So the best!”

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Posted 1 year ago

“I never had any issues with aircall. It runs using minimal internet speed requirements which is very good for me as a homebased online worker. voice clarity and sound quality plus loud ringtones are also very effective. Very nice app to use for work!”

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Posted 1 year ago

“Aircall is a very handy tool.I am saying good instead of very good because it would be good to see how many calls have been taken in total by the person(im aware theirs not a lot of space to do this but it would be good)”

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Posted 2 years ago

“Aircall is very powerful! It is a business solution platform. I would reccommend to anyone looking for communications resolve for their business. They offer a wide variety of solutions!!”

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Posted 2 years ago

“Aircall is easy to use and I love that the feature that shows the different times zones.”

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Posted 2 years ago

“Aircall has improved my daily productivity by not needing to manually click phone numbers.”

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Posted 2 years ago

“Air call has been great. So far we have experienced a few shutdowns of the app over the past 2 months. But they were taken care as our manager coordinated the fixes with an aircall rep. So that was good, but i think it's better that it doesn't crash in the future. The notes section is amazing on aircall so far. What I would love to have is a dark theme for Aircall. Dark screen is something that always makes things look great.”

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Posted 2 years ago

“Aircall is great!”

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Posted 2 years ago

“I love the Aircall-Zoho integration.”

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Posted 2 years ago

“We've tried Dialpad, Grasshopper, Freshcaller, and more, but Aircall's live and post-call tagging, note-taking, and call assignment features are the best out there. I will never go back to losing sticky notes for my calls. It even integrates with our CRM and helpdesk to automatically link the call recordings to our contacts. If you want to do business right, add Aircall to your technology stack.”

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Posted 1 year ago

“Aircall has been one of the most valuable applicate Not only does it help us when talking to to customer but it gives the best quality when talking to them not only does it show when a call is falling or the connection it automatically reloads so you do not have to worry about missing any other calls.”

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Posted 1 year ago

“It make my work really easy.I am able to perfomr my Sales in a high level.Thank!!”

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Posted 1 year ago

“Overall I love the option Aircall provides for routing calls to my phone but not using my personal number. However I wish the settings could be customized on the actual phone because that’s where I’m using it the majority of the time. The computer settings are great but the iPhone app could be better.”

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Posted 2 years ago

“Aircall provides an easy to use platform that’s reliable.”

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Posted 2 years ago

“Best call center software. Aircall is easy to use. Love that it integrates with everything that my business needs.”

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Posted 2 years ago

“Cannot cut and paste phone number. Too many pop-ups and options.”

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Posted 2 years ago

“Aircall Beta version is an outstanding tool, the Very professional and friendly user.”

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Posted 2 years ago

“The product is fantastic.! The ability to integrate your system into a single call is incredible. You don't need to ask for account/order numbers related to customer issues. Aircall pulls the customer info associated with the phone number and it's ready to be selected for quick customer support. The analytic features are great too. Being able to see all the information related to a single call from any desired moment to help improve your teams overall service is crucial.”

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Posted 2 years ago

“Aircall is a very useful tool. I had a problem with my Aircall and the team were supportive and helpful in resolving the issue, which is now solved. Thanks!”

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Posted 2 years ago

Aircall is rated 4.6 based on 538 reviews