Aircall Reviews

Name: Aircall
Rating: 4.56

4.6 Rating 539 Reviews

95 %

of reviewers recommend Aircall

Company Reviews

Questions

Metrics

4.6

Based on 539 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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+33186919917

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super shady, SCAM company. Unbelievably poor customer service and communication. I've been trying to lower our plan since February 10th, but they just ignore me. They keep taking more money than they should, without any care for their customers. Their customer service is a ghost - nowhere to be found when you need it. Fancy ads and promises mean nothing when they treat customers like this. Warning to anyone thinking about using Aircall: be ready for severe headaches, wasting hours of your time to no avail, and a bleeding bank account that you'll need to chase (with no apparent resolution either, you might have to escalate to your bank / authorities). I'm literally trying to stop them from charging us further and somehow get our money back but can't get responses out of them.”

Helpful Report

Posted 2 years ago

“Received little support a system that didn't work. Only thing that I got that worked was a bill. Won't be using them again.”

Helpful Report

Posted 3 years ago

Hi Alex, I'm sorry to hear that you had issues using Aircall. We would be happy to help you resolve any specific issues you're experiencing. Please reach out and share with us so that we can make sure you're seeing value from the platform. - Aircall Team

Posted 3 years ago

Aircall is rated 4.6 based on 539 reviews