Aircall Reviews

Name: Aircall
Rating: 4.55

4.6 Rating 540 Reviews

95 %

of reviewers recommend Aircall

Company Reviews

Questions

Metrics

4.6

Based on 540 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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+33186919917

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Anonymous

Anonymous // 01/01/2019

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“Aircall is a good, inexpensive solution for call center needs and covers most requirements. Integration to Salesforce is fairly easy and the default reports/dashboard is a good starting point for most businesses. User management and call-tree functionality is a little limited as an organization builds and faster and more complex call answer transitions are required to notify multiple free agents at same time versus a vertical call tree.”

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Posted 7 years ago

“Air call is very user friendly. You can access calls and download recordings with ease.”

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Posted 7 years ago

“Aircall works well enough for my use case as an AE.”

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Posted 7 years ago

“Love this app”

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Posted 7 years ago

“It's easy to use. No problems with connections. Highly recommend it”

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Posted 7 years ago

“Pretty good quality. Have had calls drop but overall generally satisfied with service.”

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Posted 7 years ago

“I have been using Aircall to make calls within US, UK or Australia and it never disappoint. The voice were clear. I can go back and listen to my recordings. I can manage my handling time. I can call unlimited. I can do so much in just 1 simple app.”

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Posted 7 years ago

“So easy to use”

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Posted 7 years ago

“Aircall is the best tool to follow up with clients, supliers and partners. It's interaction qith other project managment tools, allow groups to efectively control every call and issue.”

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Posted 7 years ago

“works fine”

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Posted 7 years ago

“Aircall was really good, easy to use, GREAT QUALITY of CALLS.”

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Posted 7 years ago

“I love Aircall!”

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Posted 7 years ago

“Aircall is an effective program and works well to manage and sort the calls for the company that I work for, but at times, it freezes on our devices. We also have some issues with our missed call stats not being accurate, and have had to talk to reps on several occasions.”

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Posted 7 years ago

“As a new user of web-based calling programs, I have used a few and rate Aircall top of the pile. I like the integration with SalesForce. I'd love to see a redial button.”

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Posted 7 years ago

“I usually have a great time using Aircall and I have noticed more stability throughout the years (I started using it over 2 years ago), giving regular feedback through the app greatly helps reducing the number of issues as well. While I do have the occasional issue with the Zendesk integration, I'd recommend it, it's rather instinctive in its setup and clear.”

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Posted 7 years ago

“Overall experience with aircall was very good. Good sound quality, it is easy to find lost calls and you can also see useful information about all calls. What I would prefer more is to be able to save phone numbers with the name of the caller.”

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Posted 7 years ago

“It's fab! It never let me down”

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Posted 7 years ago

“Mostly works awesomely.”

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Posted 7 years ago

“Amazing stuff, great team, revolutionary system ! Very good. But my quote is only good because of the quality of the sound. When a customer call, he should hear a crystal sound. And the quality of recording stay very bad actually. Except that, I'm 100% happy with Aircall”

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Posted 7 years ago

“Aircall has good features, It is the plattform I am using in my company for contact over 17 countries around america and Europe, soon Asia. It is very helpful tool.”

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Posted 7 years ago

Aircall is rated 4.6 based on 540 reviews