Airconditioning Online Reviews

Name: Airconditioning Online
Rating: 4.50

4.5 Rating 478 Reviews

88 %

of reviewers recommend Airconditioning Online

4.5

Based on 478 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Airconditioning Online 5 star review on 17th March 2023

Constantin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was supposed to be r410 units (from description/what I wanted) but was r32. I ordered here so I could have all identical units but it wasn't the case.”

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Posted 5 years ago

“Installation was fine. Even though it was a day after I was told it would happen. Delivery was stuffed up. Wrong-sized truck on the Monday, after I told the office that my street is narrow. Followed by delivery on Tuesday without warning. I was not home when the driver arrived. I was in transit from a medical appointment. The poor driver had to sit around and wait for over 40 minutes. This could have been avoided if I’d been advised of the repeated attempt at delivery. So overall, you guys didn’t do all that well. The aircon does work.”

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Posted 5 years ago

“In my particular matter service was very ordinary I can’t say too much good about this service”

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Posted 6 years ago

“Need to make bank eg card payment easier”

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Posted 6 years ago

Dear Simon, Thank you for taking the time for writting a review and thanks for the feedback, we will pass it on to management. If you need anything else regarding your air conditioning needs, please do not hesitate in contacting us. Kind Regards Airconditioning-Online.

Posted 6 years ago

“Price Fairly well prices compared to other online suppliers Service If there is no issues there service is acceptable BUT when things go bad as it did for me there service is a blame game, Courier lost the outdoor unit granted not there fault BUT as I am there customer I HAD to deal with the courier as Aircons online blamed them, There were also not prepared to release a new unit under 1 month of being lost. Over ALL I would still recommend them even though I had issues. I would strongly suggest even though the Courier THAT aircons online use loose items that aircons online deal with it as the couriers where there own delivery people, taking the attitude of not our problem doesn't fly in today's market. It took a total of 30days to deliver our Aircon, Couriers where great throughout the drama, Aircons online need to work harder to help with lost items.”

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Posted 6 years ago

Dear Sir, Thank you for taking the time to write a review, we have already passed your feedback to our customer service department. Once again sorry for the inconvenience cause. We are glad that you have your air conditioning. Have a good day. Kind Regards Airconditioning-Online team

Posted 6 years ago

“Great price. Delivery takes longer than it should and if you order more than 1 item they will arrive separately.”

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Posted 6 years ago

Airconditioning Online is rated 4.5 based on 478 reviews