Airconditioning Online Reviews

4.52 Rating 64 Reviews
88 %
of reviewers recommend Airconditioning Online
Merchant Metrics
Shipping & Delivery
delivery methods
Courier
Customer Service
communication channels
Telephone
Read Airconditioning Online Reviews
Are you female or male? Male
How did you find us? web search
How easy and clear is to find the information you are looking for, on our website? Very easy
How likely are you to recommend Our website to others? Very likely
How old are you?
How responsive is our company? Moderately responsive
Was the Air conditioning system for? My investment property
What is your income? 71,000 to 99,000
What state are you from? NSW
Which payment method do you use most often when buying products online? Direct Deposit
I found the AC Online to provide a very good service. The price on the unit was very good and the result with finished installed unit excellent. I did have trouble getting a contact with the installer and they didn't turn up the first day which as annoying but they came the next and all was ok. Improvements could be with better contact between installer and customer. Overall great price and happy customer.
Helpful Report
Posted 3 days ago
How did you find us? Online
Communication was non existent. Literally heard nothing for 3 days after placing the order until I chased them. Then on the 5th day I get a call from the delivery driver expecting me to be home to accept delivery in the middle of the day without notice...
Helpful Report
Posted 3 days ago
Are you female or male? Male
How did you find us? I required an urgent response you delivered excellent!
How easy and clear is to find the information you are looking for, on our website? Extremely easy
How likely are you to recommend Our website to others? Extremely likely
How old are you?
How responsive is our company? Extremely responsive
What is your income? 21,000 to 49,000
What state are you from? NSW
Which payment method do you use most often when buying products online? Credit card
see above I have already described the experience
Helpful Report
Posted 6 days ago
Are you female or male? Male
How did you find us? internet
How easy and clear is to find the information you are looking for, on our website? Moderately easy
How likely are you to recommend Our website to others? Extremely likely
How responsive is our company? Very responsive
Was the Air conditioning system for? My House
What state are you from? NSW
Which payment method do you use most often when buying products online? Direct Deposit
I`m very happy with the response and with Jim and his men.
Helpful Report
Posted 1 week ago
Are you female or male? Female
How did you find us? Google
How easy and clear is to find the information you are looking for, on our website? Moderately easy
How likely are you to recommend Our website to others? Very likely
How responsive is our company? Very responsive
Was the Air conditioning system for? My investment property
What state are you from? NSW
Which payment method do you use most often when buying products online? Debit card
Friendly and helpful staff. Good products at competitive prices. Ordering was a little tricky but with a little help over the phone it was sorted out. I would buy again from Air Conditioning Online.
Helpful Report
Posted 2 weeks ago
How did you find us? Online
How likely are you to recommend Our website to others? Extremely likely
How old are you?
How responsive is our company? Extremely responsive
Was the Air conditioning system for? My House
What is your income? 21,000 to 49,000
What state are you from? NSW
Which payment method do you use most often when buying products online? Debit card
Excellent service, great price
Helpful Report
Posted 2 weeks ago
Are you female or male? Male
How did you find us? Look online to find an alternate to major store purchase and delivery
How easy and clear is to find the information you are looking for, on our website? Very easy
How likely are you to recommend Our website to others? Extremely likely
How old are you? old enough to vote and have fun .... how old are you !!!
How responsive is our company? Extremely responsive
Was the Air conditioning system for? My House
What is your income? 21,000 to 49,000
What state are you from? NSW
Which payment method do you use most often when buying products online? PayPal
Staff service very friendly and helpful. [ I ordered online, first time experience for me ] I had continual backup via phone and email concerning my purchase/delivery .... ( very professional !!! ) Air-con delivered on time .... I had no issues. .... shall purchase online again for future items .... Thank you for all your help and assistance to all staff members !!! Special thanks to the staff member for our little chit/chat talk fun and laughter making my first time online order concerns easy and possible. XXX
Helpful Report
Posted 2 weeks ago
Dear Eddy,

Thank you for taking the time to write a review and for your nice comments.
We enjoyed chatting with you too :0). Glad that you are happy with our services.
If you need any further assistance with your air conditioning needs, please do not hesitate in contacting us.
Hope you are enjoying your air con.
Have a great day.

Kind Regards

Airconditioning-Online
Posted 2 weeks ago
How did you find us? Internet
How easy and clear is to find the information you are looking for, on our website? Very easy
How likely are you to recommend Our website to others? Extremely likely
How responsive is our company? Very responsive
Was the Air conditioning system for? My House
What state are you from? VIC
Which payment method do you use most often when buying products online? Credit card
Great product, good price, delivered promptly. No problems. Would use again.
Helpful Report
Posted 3 weeks ago
Dear Ray,

Thank you for taking time to write a review.
We are glad that you are happy with our services and looking forward to deal with you again.
Hope you are enjoying your air con.
Have a great day.

Kind Regards
Airconditioning-Online
Posted 2 weeks ago
Are you female or male? Male
How easy and clear is to find the information you are looking for, on our website? Very easy
How likely are you to recommend Our website to others? Very likely
How responsive is our company? Very responsive
Was the Air conditioning system for? My House
What state are you from? NSW
Which payment method do you use most often when buying products online? Credit card
Great service. Speedy and efficient installation. Many thanks!
Helpful Report
Posted 3 weeks ago
Are you female or male? Female
How did you find us? Referral from neighbour
How easy and clear is to find the information you are looking for, on our website? Very easy
How likely are you to recommend Our website to others? Very likely
How responsive is our company? Very responsive
Was the Air conditioning system for? My House
What state are you from? NSW
Which payment method do you use most often when buying products online? Debit card
Pleased with the process from advice as to where the units should be installed and the installation.
Helpful Report
Posted 4 weeks ago
Are you female or male? Male
How easy and clear is to find the information you are looking for, on our website? Very easy
How responsive is our company? Moderately responsive
Was the Air conditioning system for? My House
What state are you from? NSW
Which payment method do you use most often when buying products online? Credit card
Service was OK once the team found the front door. As mentioned previously, they did not put a new rubber boot on the lines and leads running through the roof though. Instead, the old boot was repaired with sicaflex
Helpful Report
Posted 1 month ago
How did you find us? Great.
How easy and clear is to find the information you are looking for, on our website? Very easy
How likely are you to recommend Our website to others? Very likely
Was the Air conditioning system for? My House
What is your income? Rather do not disclose
What state are you from? NSW
Which payment method do you use most often when buying products online? Credit card
Their price was good and delivery was as promised. I found that their attitude towards me as a customer was outstanding.
Helpful Report
Posted 1 month ago
Dear Paul,

We hope you are well.
Thanks for taking the time to write a review and we are glad that you are happy with our services.
Hope you are enjoying your air conditioning.

If you have any further air conditioning needs, please do not hesitate in contacting us and we will be very happy to help you.
Have a great day.

Kind Regards
Airconditioning-Online
Posted 1 month ago
Are you female or male? Male
How easy and clear is to find the information you are looking for, on our website? Extremely easy
How likely are you to recommend Our website to others? Extremely likely
How responsive is our company? Extremely responsive
Was the Air conditioning system for? My House
What state are you from? NSW
Which payment method do you use most often when buying products online? Direct Deposit
Very professional and helpful team.
Helpful Report
Posted 1 month ago
Are you female or male? Female
How did you find us? Internet
How easy and clear is to find the information you are looking for, on our website? Very easy
How likely are you to recommend Our website to others? Not at all likely
How responsive is our company? Not at all responsive
Was the Air conditioning system for? My House
What state are you from? NSW
Which payment method do you use most often when buying products online? PayPal
Bad customer service
1 Helpful Report
Posted 1 month ago
Dear Madam,

Sorry about your bad experience, we posted your item as it was small with Australia Post. Obviously they lost it, and this is out of our hands. As soon as we find out that this was the problem, we re sent you the item. We have been informed that you have received it already. Sorry about the inconveniece cause.
We hope you have a good day.

Kind Regards
Airconditioning-Online
Posted 1 month ago
Dear Madam,

We are very sorry that you had a bad experience. Unfortunately, australia post, lost your small items and this is why you have not received it. As soon as we knew about it. We have sent you a replacement, we have been informed that you have received them now. Very sorry about the delay, but unfortunately we cannot control Australia post.

We wish you all the best.
Have a good day.
Kind Regards
Posted 1 month ago
How did you find us? Recommended by neighbour
How likely are you to recommend Our website to others? Very likely
How responsive is our company? Very responsive
Was the Air conditioning system for? My House
What state are you from? NSW
The installation process was maybe a bit too fast and efficient at first, but when I pointed out some things I was not happy about, the installer was back to fix them promptly and to my complete satisfaction.
Helpful Report
Posted 1 month ago
Are you female or male? Male
How did you find us? internet search
How easy and clear is to find the information you are looking for, on our website? Very easy
How likely are you to recommend Our website to others? Extremely likely
How old are you?
How responsive is our company? Very responsive
Was the Air conditioning system for? My House
What is your income? 100,000 plus
What state are you from? NSW
Which payment method do you use most often when buying products online? Credit card
Good price, friendly technicians and a professional job.
Helpful Report
Posted 1 month ago
Are you female or male? Male
How did you find us? Used previously
How easy and clear is to find the information you are looking for, on our website? Extremely easy
How likely are you to recommend Our website to others? Extremely likely
How responsive is our company? Extremely responsive
Was the Air conditioning system for? My House
What state are you from? QLD
Which payment method do you use most often when buying products online? PayPal
Site, price, delivery and availability all very good. Have used before - best way to buy an aircon.
Helpful Report
Posted 2 months ago
Dear Sir/Madam,

Thank you for taking time to write a review and glad to have you back.
Hope you are enjoying your air conditioning.
If you need anything else in future, please do not hesitate in contacting us.

Have a happy new year!!
Kind Regards
Airconditioning-Online
Posted 1 month ago
How likely are you to recommend Our website to others? Very likely
What state are you from? QLD
On-time and as described
Helpful Report
Posted 2 months ago
Are you female or male? Female
How did you find us? Searching online for an air conditioner
How easy and clear is to find the information you are looking for, on our website? Extremely easy
How likely are you to recommend Our website to others? Extremely likely
How old are you?
How responsive is our company? Extremely responsive
Was the Air conditioning system for? My House
What is your income? 0 to 20,000
What state are you from? NSW
Which payment method do you use most often when buying products online? PayPal
Excellent price, best I could find anywhere. Excellent service, always helpful and luckily I could pick it up as I live local to a pick up location. Highly recommend buying from them.
Helpful Report
Posted 2 months ago
Dear Michelle,

Thank you for taking the time to write a review and for your nice comments.
Glad you could pick the system locally. Have a happy holidays.
If you need any further help with your air conditioning needs, please do not hesitate in contacting us.
Have a great day.
Kind Regards

Airconditioning-Online
Posted 2 months ago
Are you female or male? Male
How easy and clear is to find the information you are looking for, on our website? Very easy
How likely are you to recommend Our website to others? Very likely
How old are you?
How responsive is our company? Very responsive
Was the Air conditioning system for? My House
What is your income? 100,000 plus
What state are you from? NSW
Which payment method do you use most often when buying products online? PayPal
Easy deal. Thanks for the phone call regarding deliver.
Helpful Report
Posted 2 months ago
Airconditioning Online is rated 4.52 based on 64 reviews