Airconditioning Online Reviews

4.48 Rating 71 Reviews
86 %
of reviewers recommend Airconditioning Online
Merchant Metrics
Shipping & Delivery
delivery methods
Courier
Customer Service
communication channels
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Read Airconditioning Online Reviews
Are you female or male? Male
How did you find us? Google Maps
How easy and clear is to find the information you are looking for, on our website? Very easy
How likely are you to recommend Our website to others? Extremely likely
How old are you?
How responsive is our company? Very responsive
Was the Air conditioning system for? My House
What is your income? 100,000 plus
What state are you from? NSW
Which payment method do you use most often when buying products online? Credit card
Difficult to get trades to come to Brooklyn so it was a pleasant change to find a company who were keen, came when they said they would come and completed the work as agreed for the agreed price. Thoroughly recommend them.
Helpful Report
Posted 2 days ago
Are you female or male? Male
How did you find us? Google
How easy and clear is to find the information you are looking for, on our website? Extremely easy
How likely are you to recommend Our website to others? Very likely
How old are you?
How responsive is our company? Moderately responsive
Was the Air conditioning system for? My client
What state are you from? NSW
Which payment method do you use most often when buying products online? PayPal
Best service I have ever received!
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Posted 5 days ago
Are you female or male? Male
How did you find us? online, google search
How easy and clear is to find the information you are looking for, on our website? Very easy
How likely are you to recommend Our website to others? Very likely
How old are you?
How responsive is our company? Very responsive
What is your income? 100,000 plus
What state are you from? NSW
Which payment method do you use most often when buying products online? Credit card
easy to deal with, competitively priced, transparent and the installation was fast and trouble free and they did a good job of cleaning up afterwards.
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Posted 1 week ago
Are you female or male? Female
How did you find us? Online
How easy and clear is to find the information you are looking for, on our website? Very easy
How likely are you to recommend Our website to others? Extremely likely
How responsive is our company? Extremely responsive
Was the Air conditioning system for? My Business
What state are you from? NSW
Which payment method do you use most often when buying products online? Direct Deposit
Very pleased, they were quick in stalling the unit very accurate ,friendly and affordable .
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Posted 2 weeks ago
Are you female or male? Male
How easy and clear is to find the information you are looking for, on our website? Very easy
How likely are you to recommend Our website to others? Very likely
How old are you?
How responsive is our company? Very responsive
Was the Air conditioning system for? My House
What is your income? Rather do not disclose
What state are you from? NSW
Which payment method do you use most often when buying products online? Direct Deposit
Overall a pretty good experience dealing with Martin, his office staff and the installation contractors.They are very price competitive. Extremely happy with our choice of Mitsubishi Electric 13.5KW 3 phase - as recommended by Martin.
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Posted 2 weeks ago
Are you female or male? Male
How did you find us? Through a friend
How easy and clear is to find the information you are looking for, on our website? Moderately easy
How likely are you to recommend Our website to others? Moderately likely
How old are you?
How responsive is our company? Moderately responsive
Was the Air conditioning system for? My House
What is your income? 21,000 to 49,000
What state are you from? NSW
Which payment method do you use most often when buying products online? Credit card
Installation was fine. Even though it was a day after I was told it would happen. Delivery was stuffed up. Wrong-sized truck on the Monday, after I told the office that my street is narrow. Followed by delivery on Tuesday without warning. I was not home when the driver arrived. I was in transit from a medical appointment. The poor driver had to sit around and wait for over 40 minutes. This could have been avoided if I’d been advised of the repeated attempt at delivery. So overall, you guys didn’t do all that well. The aircon does work.
Helpful Report
Posted 3 weeks ago
Are you female or male? Male
How did you find us? google
How easy and clear is to find the information you are looking for, on our website? Slightly easy
How likely are you to recommend Our website to others? Slightly likely
How old are you?
How responsive is our company? Not at all responsive
What is your income? 71,000 to 99,000
What state are you from? NSW
Which payment method do you use most often when buying products online? Credit card
don't waste your time sending emails asking questions as none of them will get a response. in fact don't waste your time going to the Mt Kuringai to talk to them because it's all a waste of time, despite talking about my requirements and them telling me they needed to send it all by email I never received a response, 4 emails and 2 telephone calls later. nothing
Helpful Report
Posted 3 weeks ago
Dear Trevor,
Thanks for your feedback and we will take it on board and review why you did not get a response.
We have been informed that you decided to buy another brand of air conditioning and that you have picked it up already. Hope you are enjoying your air conditioning system.
Have a good day.
Kind Regards

Airconditioning-Online
Posted 3 weeks ago
Are you female or male? Male
How did you find us? web search
How easy and clear is to find the information you are looking for, on our website? Very easy
How likely are you to recommend Our website to others? Very likely
How old are you?
How responsive is our company? Moderately responsive
Was the Air conditioning system for? My investment property
What is your income? 71,000 to 99,000
What state are you from? NSW
Which payment method do you use most often when buying products online? Direct Deposit
I found the AC Online to provide a very good service. The price on the unit was very good and the result with finished installed unit excellent. I did have trouble getting a contact with the installer and they didn't turn up the first day which as annoying but they came the next and all was ok. Improvements could be with better contact between installer and customer. Overall great price and happy customer.
Helpful Report
Posted 1 month ago
Dear Alister,

Thank you for taking time to write a review and the feedback, which will be taken on board, sorry for the inconvenience. We are glad that you are happy with our prices and the installation. Hoping that you are enjoying your air conditioning.
Have a good day.
Kind Regards
Airconditioning-Online
Posted 1 month ago
How did you find us? Online
Communication was non existent. Literally heard nothing for 3 days after placing the order until I chased them. Then on the 5th day I get a call from the delivery driver expecting me to be home to accept delivery in the middle of the day without notice...
Helpful Report
Posted 1 month ago
Dear Carl,

We hope you are well.
You placed the order late on the 29/01/2020. As per our terms and conditions delivery can be between 1 to 10 working days. The delivery price that you have paid it is standard delivery which means it can be any time during the day. Date and time delivery cost much more. We have records that you placed your order late Wednesday 29/02/2020 and the delivery was on Monday 03/02/2020, which is two working days only. We can see someone sent you an email advising the ETA. We are sorry that you did not received it. Thank you for your feedback we will look in to it for you. Hope you are enjoying your air conditioning.

Have a great day.
Kind Regards
Airconditioning-Online
Posted 1 month ago
Are you female or male? Male
How did you find us? I required an urgent response you delivered excellent!
How easy and clear is to find the information you are looking for, on our website? Extremely easy
How likely are you to recommend Our website to others? Extremely likely
How old are you?
How responsive is our company? Extremely responsive
What is your income? 21,000 to 49,000
What state are you from? NSW
Which payment method do you use most often when buying products online? Credit card
see above I have already described the experience
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Posted 1 month ago
Are you female or male? Male
How did you find us? internet
How easy and clear is to find the information you are looking for, on our website? Moderately easy
How likely are you to recommend Our website to others? Extremely likely
How responsive is our company? Very responsive
Was the Air conditioning system for? My House
What state are you from? NSW
Which payment method do you use most often when buying products online? Direct Deposit
I`m very happy with the response and with Jim and his men.
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Posted 1 month ago
Are you female or male? Female
How did you find us? Google
How easy and clear is to find the information you are looking for, on our website? Moderately easy
How likely are you to recommend Our website to others? Very likely
How responsive is our company? Very responsive
Was the Air conditioning system for? My investment property
What state are you from? NSW
Which payment method do you use most often when buying products online? Debit card
Friendly and helpful staff. Good products at competitive prices. Ordering was a little tricky but with a little help over the phone it was sorted out. I would buy again from Air Conditioning Online.
Helpful Report
Posted 1 month ago
How did you find us? Online
How likely are you to recommend Our website to others? Extremely likely
How old are you?
How responsive is our company? Extremely responsive
Was the Air conditioning system for? My House
What is your income? 21,000 to 49,000
What state are you from? NSW
Which payment method do you use most often when buying products online? Debit card
Excellent service, great price
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Posted 1 month ago
Are you female or male? Male
How did you find us? Look online to find an alternate to major store purchase and delivery
How easy and clear is to find the information you are looking for, on our website? Very easy
How likely are you to recommend Our website to others? Extremely likely
How old are you? old enough to vote and have fun .... how old are you !!!
How responsive is our company? Extremely responsive
Was the Air conditioning system for? My House
What is your income? 21,000 to 49,000
What state are you from? NSW
Which payment method do you use most often when buying products online? PayPal
Staff service very friendly and helpful. [ I ordered online, first time experience for me ] I had continual backup via phone and email concerning my purchase/delivery .... ( very professional !!! ) Air-con delivered on time .... I had no issues. .... shall purchase online again for future items .... Thank you for all your help and assistance to all staff members !!! Special thanks to the staff member for our little chit/chat talk fun and laughter making my first time online order concerns easy and possible. XXX
Helpful Report
Posted 1 month ago
Dear Eddy,

Thank you for taking the time to write a review and for your nice comments.
We enjoyed chatting with you too :0). Glad that you are happy with our services.
If you need any further assistance with your air conditioning needs, please do not hesitate in contacting us.
Hope you are enjoying your air con.
Have a great day.

Kind Regards

Airconditioning-Online
Posted 1 month ago
How did you find us? Internet
How easy and clear is to find the information you are looking for, on our website? Very easy
How likely are you to recommend Our website to others? Extremely likely
How responsive is our company? Very responsive
Was the Air conditioning system for? My House
What state are you from? VIC
Which payment method do you use most often when buying products online? Credit card
Great product, good price, delivered promptly. No problems. Would use again.
Helpful Report
Posted 2 months ago
Dear Ray,

Thank you for taking time to write a review.
We are glad that you are happy with our services and looking forward to deal with you again.
Hope you are enjoying your air con.
Have a great day.

Kind Regards
Airconditioning-Online
Posted 1 month ago
Are you female or male? Male
How easy and clear is to find the information you are looking for, on our website? Very easy
How likely are you to recommend Our website to others? Very likely
How responsive is our company? Very responsive
Was the Air conditioning system for? My House
What state are you from? NSW
Which payment method do you use most often when buying products online? Credit card
Great service. Speedy and efficient installation. Many thanks!
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Posted 2 months ago
Are you female or male? Female
How did you find us? Referral from neighbour
How easy and clear is to find the information you are looking for, on our website? Very easy
How likely are you to recommend Our website to others? Very likely
How responsive is our company? Very responsive
Was the Air conditioning system for? My House
What state are you from? NSW
Which payment method do you use most often when buying products online? Debit card
Pleased with the process from advice as to where the units should be installed and the installation.
1 Helpful Report
Posted 2 months ago
Are you female or male? Male
How easy and clear is to find the information you are looking for, on our website? Very easy
How responsive is our company? Moderately responsive
Was the Air conditioning system for? My House
What state are you from? NSW
Which payment method do you use most often when buying products online? Credit card
Service was OK once the team found the front door. As mentioned previously, they did not put a new rubber boot on the lines and leads running through the roof though. Instead, the old boot was repaired with sicaflex
Helpful Report
Posted 2 months ago
How did you find us? Great.
How easy and clear is to find the information you are looking for, on our website? Very easy
How likely are you to recommend Our website to others? Very likely
Was the Air conditioning system for? My House
What is your income? Rather do not disclose
What state are you from? NSW
Which payment method do you use most often when buying products online? Credit card
Their price was good and delivery was as promised. I found that their attitude towards me as a customer was outstanding.
Helpful Report
Posted 2 months ago
Dear Paul,

We hope you are well.
Thanks for taking the time to write a review and we are glad that you are happy with our services.
Hope you are enjoying your air conditioning.

If you have any further air conditioning needs, please do not hesitate in contacting us and we will be very happy to help you.
Have a great day.

Kind Regards
Airconditioning-Online
Posted 2 months ago
Are you female or male? Male
How easy and clear is to find the information you are looking for, on our website? Extremely easy
How likely are you to recommend Our website to others? Extremely likely
How responsive is our company? Extremely responsive
Was the Air conditioning system for? My House
What state are you from? NSW
Which payment method do you use most often when buying products online? Direct Deposit
Very professional and helpful team.
Helpful Report
Posted 2 months ago
Airconditioning Online is rated 4.48 based on 71 reviews