Airconditioning Online Reviews

Name: Airconditioning Online
Rating: 4.50

4.5 Rating 486 Reviews

88 %

of reviewers recommend Airconditioning Online

4.5

Based on 486 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Airconditioning Online 5 star review on 17th March 2023

Constantin

Anonymous

Anonymous // 01/01/2019

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“Very helpful and great deals for air conditioning systems”

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Posted 2 years ago

“Responded to questions fast. Received my purchase in a acceptable timeframe”

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Posted 1 day ago

“I was pleased I found Airconditioning Online and was able to save some money on the installation of a new ducted unit. Martin came out to do a site inspection, he noticed that the breaker for the aircon was inadequate. I have a new bigger breaker and a more powerful aircon unit. My previous unit was actually a little small for the house size. AO sell a wide variety of brands but I went with Fujitsu again as my last unit had lasted 23 years. The day after my account was settled I had an issue, could well have been my ignorance in operating the unit but the team lead Andy came back to sort it out and I really appreciated that. Installation took a week instead of a couple of days due to one of the guys being sick and a vehicle breaking down and requiring parts but otherwise went well, though communication could have been better. I would use them again.”

Helpful Report

Posted 2 weeks ago

Thank you for your wonderful review. We’re glad to hear you saved money on the installation and that Martin and Andy could assist promptly with the breaker issue and follow-up. It’s great that you chose Fujitsu again and that the new unit suits your home. We appreciate the feedback about communication and will keep working to improve. If you need anything else, we’re here to help. Kind regards, Team Airconditioning Online

Posted 5 days ago

“I'm very quick to deliver my product, couldn't recommend them more.”

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Posted 2 months ago

Thank you for your wonderful review. We’re thrilled you had a quick delivery and that you’d recommend us. If you need anything else, we’re here to help. Kind regards, Team Airconditioning Online

Posted 2 months ago

“Great friendly service, recommend and will use them again, no problems”

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Posted 2 months ago

Thank you for your wonderful review. We’re thrilled you had great service, and that you’d recommend us. If you need anything else, we’re here to help. Kind regards, Team Airconditioning Online

Posted 2 months ago

“So easy and fast, great quality highly recommend”

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Posted 2 months ago

Thank you for your wonderful review. We’re thrilled you found the process easy and fast, and that you’re happy with the great quality. If you need anything else, we’re here to help. Kind regards, Team Airconditioning Online

Posted 2 months ago

“I had a great experience with Airconditioning Online. Their team was very supportive throughout the process, responding quickly to any questions I had and providing clear, helpful information. The delivery was also fast and hassle-free. Overall, a smooth and professional experience—highly recommended.”

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Posted 2 months ago

Thank you for your wonderful review. We’re thrilled you had a great experience with our supportive team, quick responses, clear information, and fast delivery. If you need anything else, we’re here to help. Kind regards, Team Airconditioning Online

Posted 2 months ago

“Amazing customer service, quick postage and friendly delivery drivers. Great quality products and great pricing. Never had an issues!”

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Posted 2 months ago

Thank you for your wonderful review. We’re thrilled you had amazing customer service, fast postage, friendly delivery drivers, and great quality products at good pricing. If you need any further assistance in the future, we’re here to help. Kind regards, Team Airconditioning Online

Posted 2 months ago

“Super easy to book and the technician showed up on time. Fixed my AC quickly and now it works great. Really happy with the service!”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review. We're glad the booking was easy, the technician arrived on time, and your AC is working well again. If you need any further assistance in the future, we’re here to help. Kind regards, Team Airconditioning Online

Posted 2 months ago

“Very easy to deal will and pick on hassel”

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Posted 3 months ago

Thank you for your great review. We're glad you found dealing and pickup easy. If you need any further assistance in the future, we’re here to help. Kind regards, Team Airconditioning Online

Posted 3 months ago

“Great service, quick to provide quotes and supply equipment”

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Posted 3 months ago

Thank you for your wonderful review. We’re delighted to hear you had great service, with quick quotes and smooth supply of equipment. If you need any further assistance in the future, we’re here to help. Kind regards, Team Airconditioning Online

Posted 3 months ago

“The customer consultation service is insufficient, and the order processing does not provide customers with enough services, such as installation time and date. The installation service is excellent, the installation team desired 100 marks.”

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Posted 4 months ago

Hi Francis, thanks for your feedback. We’re sorry the consultation and order processing didn’t meet your expectations, though glad to hear the installation team performed well. We’ll pass your comments to the relevant teams to improve scheduling and communication. Warm regards, Team Airconditioning Online

Posted 3 months ago

“Excellent service and followups.”

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Posted 4 months ago

Thank you for your wonderful review. We’re thrilled you had excellent service and follow-ups. If you need any further assistance in the future, we’re here to help. Kind regards, Team Airconditioning Online

Posted 3 months ago

“Great experience with AirConditioning-Online! Easy ordering, competitive prices, and fast delivery. Customer service was helpful and responsive throughout. Highly recommend for reliable air conditioning products and excellent service.”

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Posted 4 months ago

Thank you for your wonderful review. We’re thrilled you had a smooth, easy ordering process, found our prices competitive, and appreciated the fast delivery and responsive customer service. If you need any further assistance in the future, we’re here to help. Kind regards, Team Airconditioning Online

Posted 4 months ago

“Installation was good”

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Posted 4 months ago

Hi there, thanks for the feedback. We’re glad the installation went well. Warm regards, Team Airconditioning Online

Posted 4 months ago

“We are delighted with Air Condtioning Online. After receiveing an outrageous quote from a competitor, I searched for another vendor. Air Condtioning Online came up and the website was easy: you can see the available models, including their specifications, and you can see the cost. You can also see the cost for installation, including a $49 site-visit, and everything went smoothly. The customer service team reached out to me as soon as I had requested a quote, and the installation was scheduled withing two weeks. We purchased two units, and the combined cost, including installation, was less than half of the quote provided by a competitor. We had existing reverse-cycle airconditoners which were no longer operational, but I thought replacemnt would make installation easier. Turns out our job was bigger than expected, so the installation team had to come back the next day to finish installation of the second unit, but they were puncutal, efficient and friendly. And no surprise extra costs! I have no hesitation in recommending Air Conditioning Online: why woud you go with someone else?”

Helpful Report

Posted 4 months ago

Thank you for your wonderful review, Vaughan. We’re thrilled you found our website easy to use, appreciated the transparent pricing, and that installation went smoothly—especially with the two units and the quick scheduling. If you need any further assistance in the future, we’re here to help. Kind regards, Team Airconditioning Online

Posted 4 months ago

“After taking to several companies regarding reverse cycle aircon for our 3 bedrooms I settled on Airconditioning online and couldn’t be happier with the price for the Fujitsu units and the multi outdoor unit. the installers Davis and Kim worked over 12 hours on install day and Davis came back on the weekend to double cycle all was well and adjusted my side gate to close due to the cabling covers that restricted it closing. I can’t speak highly enough of their professionalism”

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Posted 4 months ago

Thank you for your wonderful review, Russell. We’re so glad you’re happy with the price and our installers’ professionalism, and that everything was completed smoothly. If you need any further assistance in the future, we’re here to help. Kind regards, Team Airconditioning Online

Posted 4 months ago

“Great vwebsite friendly staff and very happy with my purchase price of my aircon.”

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Posted 4 months ago

Thank you for your wonderful review, Giuseppe. We’re glad you’re happy with the website, staff, and the price of your aircon. If you need any further assistance in the future, we’re here to help. Kind regards, Team Airconditioning Online

Posted 4 months ago

“It was my first time buying an air conditioner on line and I was quite nervous . Normally I buy electrical appliances in store . Aircondioning Online was so easy to deal with from speaking to someone on the phone to delivery it was faultless . I would definitely recommend them .”

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Posted 4 months ago

Thank you for your wonderful review, Tracy. We’re glad it was easy to deal with from phone to delivery and that you’d recommend us. If you need any further assistance in the future, we’re here to help. Kind regards, Team Airconditioning Online

Posted 4 months ago

“They managed to fit me in before a scorching weekend which I’m so grateful for! They were quick, very experienced and tidied everything up. We are so happy with our new aircon!”

Helpful Report

Posted 4 months ago

Thank you for your wonderful review. We’re glad we could fit you in before the scorching weekend and that you found our team quick, experienced, and tidy. If you need any further assistance in the future, we’re always here to help. Kind regards, Team Airconditioning Online

Posted 4 months ago

“Purchased a new Air-conditioner on-line. Selection process was easy to navigate. I picked up at the Yatala warehouse. This process was smooth and efficient.”

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Posted 4 months ago

Thank you for your wonderful review, Ross. We’re glad the selection process and pickup at the Yatala warehouse were smooth and efficient. If you need any further assistance in the future, we’re always here to help. Kind regards, Team Airconditioning Online

Posted 4 months ago

Airconditioning Online is rated 4.5 based on 486 reviews