Airconditioning Online Reviews

Name: Airconditioning Online
Rating: 4.41

4.4 Rating 311 Reviews

85 %

of reviewers recommend Airconditioning Online

4.4

Based on 311 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

Airconditioning Online 5 star review on 17th March 2023

Constantin

Anonymous

Anonymous // 01/01/2019

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“Customer service was excellent. Couldn't be happier with staff - great to communicate over the phone in order to sort pick up, questions regarding the product and finally, extremely prompt reply to my emails by Irish. Big thanks to everyone”

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Posted 1 month ago

“Irish handled my order very efficiently and kept me updated with shipping and pickup information regularly. I can recommend Airconditioning Online for their friendly service and ease of making an online purchase.”

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Posted 4 days ago

“They were easy to deal with and all staff were helpful.Prices were competitive.”

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Posted 6 days ago

“Great service, they always went out of their way to assist. When we had issues with delivery, they were very helpful. The price was very competitve 20% lower than competitors.”

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Posted 1 week ago

“My experience with Airconditioning-Online was excellent. Martin listened to what I wanted, gave me options to achieve those requirements and then oversaw the ordering and the installation. There were no issues, no problems and it all happened very quickly. I would highly recommend.”

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Posted 2 weeks ago

“Great price. The Pickup process was easy. Don't expect a pick-up immediately after you have placed the order. The customer support agent was great helpful in finding the correct product.”

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Posted 3 weeks ago

“They have been fantastic, very responsive and keep us updated ontime. Since my order was urgent, everyone in the front desk and back office staff was very supportive and able to ship on the same day and receieved next day. I highly recommend aircondition-online”

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Posted 3 weeks ago

“The price is very reasonable”

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Posted 1 month ago

“The organization is very customer focused. Everyone was very polite, punctual and my purchase was seemless. All phone calls and enquiries where answered promptly and everyone was extremely helpful. I would highly recommend this organization.”

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Posted 1 month ago

“Low price on latest models. Good customer service and fast delivery.”

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Posted 1 month ago

“Wouldn’t recommend for a trade company needing equipment the same day that’s for sure - can’t pay in store or over the phone very annoying”

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Posted 1 month ago

Hi Sam, Thank you for sharing your experience and feedback. We understand how important it is to have convenient payment options, especially for trade professionals requiring immediate equipment. Please note that we do not accept in-store payment/cash on delivery as we need to receive the payment before we process the order. Again, we thank you for your purchase, and please let us know if you have needed assistance in the future. Have a great day!

Posted 1 month ago

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Posted 1 month ago

“Very good company to dealing”

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Posted 1 month ago

“I had my workday all planned out. Communication was good, it's best to ring them once you have sent the money through. Emails are a bit of a slow method. They completed the purchase after a few hours and continuously kept in touch until I had pick up the aircond. I will purchase again from them because they have very competitive prices on high quality air-conditioning. Best regards Peter”

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Posted 1 month ago

Hi Peter! Thank you so much for taking the time to share your experience with us. Your review means a lot to us. Thank you for your purchase. Have a great day!

Posted 1 month ago

“Prompt service with excellent after sales contact”

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Posted 1 month ago

Thank you so much for taking the time to share your experience with us. Your feedback helps us to improve service for everyone. Again, thank you very much for your order and have a nice day!

Posted 1 month ago

“Actual site and ordering process was good, product is fine but delivery took an unacceptable amount of time from order. After paying $35 dollars for delivery I heard nothing for a week was about to call to chase it up and I got a call from you asking to confirm my address (why it would be different to the shipping address I provided you i'm not sure) I confirmed my address, expecting it to be out for delivery but it was just after another week later it finally arrived.”

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Posted 2 months ago

“Great customer service. Made sure I got an updated part as what I had ordered was discontinued.”

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Posted 2 months ago

“Easy to deal with and everything was sent on time.”

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Posted 2 months ago

Hi Rod, We are so grateful that you took the time to share your experience with us. It is our pleasure to serve customers like you. Thank you and we hope to serve you again soon.

Posted 2 months ago

“Very easy to deal with, great customer service to and delivered the product very quickly.”

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Posted 2 months ago

Hi Jason, thank you very much for your sharing your experiece with us. Your review made our day! Our whole team really works hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thank you again and we hope to serve you again soon.

Posted 2 months ago

“Super happy with my experience with Airconditioning Online. The team there are amazing and were so helpful in quickly getting an air conditioning kit delivered out to me.”

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Posted 2 months ago

“The customer service was fantastic. Great feedback & inputs to assist us in our requirements of purchasing our Ducted Air-conditioning. Installing was great with the installers being quick & efficient while working with us on a suitable day and time for the installation.”

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Posted 2 months ago

Airconditioning Online is rated 4.4 based on 311 reviews