Airconditioning Online Reviews

Name: Airconditioning Online
Rating: 4.49

4.5 Rating 445 Reviews

88 %

of reviewers recommend Airconditioning Online

4.5

Based on 445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Airconditioning Online 5 star review on 17th March 2023

Constantin

Anonymous

Anonymous // 01/01/2019

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“Very helpful and great deals for air conditioning systems”

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Posted 1 year ago

“Waiting on a response to a query I’ve raised but there’s silence Both splits installed need servicing ! Both don’t work It’s been a few years since they were installed but I just need help”

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Posted 2 days ago

Hi Minette, we’re sorry to hear you’re having trouble with your split systems and that you feel left without support. We understand how crucial it is to have your units working well, and we want to assist you in resolving this matter. Please reach out to our customer service team with your details, and we will do our best to provide the help you need. Thank you for your patience, and we look forward to hearing from you soon. Warm regards, Team Airconditioning Online

Posted 2 days ago

“Great purchase”

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Posted 2 weeks ago

“I found this company online and they had the best price for the unit I was after. Bought it and got a responce very soon after. Was told that it would take between 1 and 10 days but it was ready to pickup within 3. Perfect. Have alreay had it installed so I'm stoked!!”

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Posted 2 weeks ago

“The entire experience was excellent.From initial consultation till the technicians worked tirelessly.Highly recommend them.”

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Posted 1 month ago

Thank you for your amazing feedback, Avedis. We’re so glad to hear that you had an excellent experience from start to finish. Your recommendation means a lot to us and our team will be thrilled to hear your kind words.

Posted 2 weeks ago

“Fast service....Items as described...Picked up from warehouse...professional transaction. Thanks...will buy again.”

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Posted 1 month ago

Thank you for your kind feedback! We’re happy to hear you were pleased with our fast service and smooth pickup process. We appreciate your support and look forward to serving you again in the future.

Posted 2 weeks ago

“The buying experience was really good. Communication was excellent and delivery was what I expected. Would happily recommend AC Online.”

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Posted 1 month ago

Thank you so much for your 5-star review. We’re glad to hear you had a great experience with our team and that everything went smoothly. We truly appreciate your recommendation and support.

Posted 2 weeks ago

“Very happy with the company. We ought to to have paid to get it delivered instead of going to the warehouse - one small car among all those trucks!”

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Posted 1 month ago

Hello, Sandra. Thank you for your feedback. We’re glad you’re happy with our service. Please don’t hesitate to reach out if you need any help in the future.

Posted 1 month ago

“We had a really good experience getting an AC installed at our apartment. It was a ducted system and required a bit of extra work in the roof cavity, but the guys had no complaints and did a really good job. They were efficient, clean, and were very professional. Highly recommend.”

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Posted 1 month ago

Thank you for sharing your experience! We're thrilled to hear the team did a great job with your ducted system. We really appreciate your recommendation and are always here if you need any help in the future.

Posted 1 month ago

“Very good customer service. Will order again.”

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Posted 1 month ago

“Very satisfied with the the whole process from choosing the skinny in window reverse cycle ac , to a very efficient delivery and a good quality product that works so well for what we need! Thank you online air conditioners”

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Posted 1 month ago

Thank you for your wonderful review! We’re thrilled to know you’re very satisfied with the entire process—from choosing your window reverse cycle AC to the efficient delivery and performance of the unit. It’s great to hear the product is working well for your needs. We look forward to assisting you again in the future.

Posted 1 month ago

“Took a while to post but all good- got it! Easy communication”

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Posted 2 months ago

Thank you for your feedback! We’re glad to hear that you found the communication easy and that you received your order safely. We appreciate your patience with the posting time and will continue to improve our service.

Posted 1 month ago

“The phone service was very responsive. I will be happy to use air conditioning online in the future.”

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Posted 2 months ago

Hello, Geoff. Thank you so much for your 5-star review! We’re delighted to hear that you found our phone service responsive. We truly appreciate your support and look forward to assisting you again in the future.

Posted 2 months ago

“The staff covered a very urgent need of mine with utmost professionalism. They used multiple communication channels to get the process running faster. The only thing I'd suggest them work on is the order process time. If they can unlock the ablility to process an order for a product that's in the stock within a day and make it ready for pickup from warehouse, it would be great. Having said that, they still have been very helpful and I will come back to this store when I need another air conditioning product.”

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Posted 2 months ago

Thank you for your thoughtful review and kind words about our team’s professionalism and support. We truly value your feedback regarding order processing time and will take this into account as we work on improving our service. We’re glad we could assist you with your urgent need and look forward to welcoming you back when you need your next air conditioning product.

Posted 2 months ago

“Very pleased with the service you provided The staff were very nice and helpful”

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Posted 2 months ago

Thank you for your kind words, Adrian. We’re delighted to hear you were pleased with our service and found our staff nice and helpful. We truly appreciate your support.

Posted 2 months ago

“Excellent service and communication, very helpful. The aircon unit is great. Would highly recommend. Thank you”

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Posted 2 months ago

Thank you so much for your kind words and 5-star review! We’re glad to hear you’re happy with the service, communication, and your new aircon unit. Your recommendation means a lot to us. Enjoy the comfort!

Posted 2 months ago

“Very caring and good service. Great prices on all ranges of airconditioners”

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Posted 2 months ago

Thank you for your kind words! We’re happy to hear you appreciated our service and pricing. It’s always our goal to provide the best value and care to our customers.

Posted 2 months ago

“Very Happy with the Aircon and install, tricky job fitting a slim window aircon through a hole in the wall/”

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Posted 3 months ago

Thank you for the 5-star review! We’re delighted to hear you’re happy with your aircon and installation. We love a good challenge, and we’re glad the tricky fit worked out perfectly for you.

Posted 2 months ago

“The Payment method is very hard & confusing. You need to use PayPal”

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Posted 3 months ago

Thank you for your feedback and 4-star rating. We’re sorry to hear that our payment process was confusing for you. We appreciate your comments and will review our payment options to make the process smoother in the future.

Posted 2 months ago

“Air conditioning arrived in good condition and as described and in reasonable time frame”

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Posted 3 months ago

Thank you for your feedback! We’re glad to hear your air conditioning arrived in great condition and on time. We appreciate your support.

Posted 2 months ago

“I love these Air Cons.... I bought two, great products and delivered to my door by lovely people. They could not have been more helpful. Honestly would reccommend them.”

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Posted 3 months ago

Thank you for your wonderful review! We’re thrilled to hear you love your new air cons and that our team made the delivery experience a pleasant one. Your recommendation means a lot to us.

Posted 2 months ago

Airconditioning Online is rated 4.5 based on 445 reviews