Airconditioning Online Reviews

Name: Airconditioning Online
Rating: 4.48

4.5 Rating 412 Reviews

88 %

of reviewers recommend Airconditioning Online

4.5

Based on 412 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Airconditioning Online 5 star review on 17th March 2023

Constantin

Anonymous

Anonymous // 01/01/2019

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“Very helpful and great deals for air conditioning systems”

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Posted 1 year ago

“Very good to deal with”

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Posted 4 days ago

“I am very happy to write a review.Wished that I had found AC Online at the beginning of my internet search for a Wall mounted Control Unit for my Mitsubishi Electric AC, rather than the end,it would have saved a lot of misinformation, time & frustration. The part was sourced,quoted & delivered within days & I was kept up to date via email with progress reports along the way.If need to do similiar again, I know where to go & with no hesitation.Thanks.”

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Posted 2 weeks ago

Hello, Andrew. Thank you for your kind words and 5-star review. If you ever need anything else in the future, we’re here to help.

Posted 1 week ago

“Excellent price an dservice, and timely arrival of system in Perth warehouse”

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Posted 3 weeks ago

Thank you. We're glad you were happy with the price, service, and timely delivery. We appreciate your support.

Posted 1 week ago

“accidently ordered only half the unit, team advised this and made it easy to credit payment to the complete system I needed. Item was not available locally so took a while to deliver to the courier warehouse, delivery charges were too high compared to the cost of the system”

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Posted 1 month ago

“Thank you to the lovely customer service representative that helped me. Incredible service.”

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Posted 1 month ago

“Good response time, good installation, and good outcome.”

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Posted 1 month ago

“Very informative and easy to deal with company. They acted very professional and efficiently. Thank you”

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Posted 1 month ago

“Good price & helpful staff.”

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Posted 1 month ago

“This was the first time using air conditioning online. I found them to be very good on price and very prompt with their service. I would be very happy to use them again”

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Posted 1 month ago

“Competitive prices. Once order was in received email saying I would be contacted re: delivery date. Phone call received to confirm delivery date and time. Very easy process.”

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Posted 2 months ago

“Simple ordering process and prompt delivery. Devices worked as described.”

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Posted 3 months ago

“The guys were all polite, helpful and well mannered. I was pleased with how friendly they were as well. Thank you so much to your "boys".”

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Posted 3 months ago

“Very good customer service. I Will order again.”

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Posted 3 months ago

“minor shipping damage to the compressor unit corner”

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Posted 3 months ago

Thank you for your feedback and for rating us 4 stars. We appreciate you bringing the minor shipping damage to the compressor unit corner to our attention. We sincerely apologize for the inconvenience caused and will ensure this is addressed promptly to prevent similar issues in the future. Please let us know if the damage has affected the unit's functionality or if there’s anything we can assist with further. Your satisfaction is important to us, and we’re committed to improving our service. Thank you.

Posted 3 months ago

“These guys were the only plae in Australisia that I could find to purchase a wifi attachment for my heat pump and they delivered to NZ. Yay.”

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Posted 3 months ago

“pick up seamless”

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Posted 4 months ago

“Great Service! No hassle transaction. follow up has been great. I would recomend using this great Company. ******”

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Posted 4 months ago

“Very pleased with the swift response and delivery of our air conditioning unit. Thank you. Highly recommended”

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Posted 4 months ago

“Prices were more then competitive and online support could not be faulted. I would have no problems recommending. Thanks so much.”

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Posted 4 months ago

“Purchased a Teco 5.2 kw air conditioner, direct debit payment from my bank. Airconditioning online send timely sms's on the initial purchase and when it was ready for pickup at kewdale warehouse perth. In all a trouble free purchase with helpful warehouse staff who offered to help me load in in the back of the wagon. Will use them again when required.”

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Posted 4 months ago

Airconditioning Online is rated 4.5 based on 412 reviews