Airconditioning Online Reviews

4.54 Rating 52 Reviews
87 %
of reviewers recommend Airconditioning Online
Merchant Metrics
Shipping & Delivery
delivery methods
Courier
Customer Service
communication channels
Telephone
Read Airconditioning Online Reviews
Are you female or male? Male
How easy and clear is to find the information you are looking for, on our website? Extremely easy
How likely are you to recommend Our website to others? Extremely likely
How responsive is our company? Extremely responsive
Was the Air conditioning system for? My House
What state are you from? NSW
Which payment method do you use most often when buying products online? Direct Deposit
Very professional and helpful team.
Helpful Report
Posted 1 week ago
Are you female or male? Female
How did you find us? Internet
How easy and clear is to find the information you are looking for, on our website? Very easy
How likely are you to recommend Our website to others? Not at all likely
How responsive is our company? Not at all responsive
Was the Air conditioning system for? My House
What state are you from? NSW
Which payment method do you use most often when buying products online? PayPal
Bad customer service
1 Helpful Report
Posted 2 weeks ago
Dear Madam,

Sorry about your bad experience, we posted your item as it was small with Australia Post. Obviously they lost it, and this is out of our hands. As soon as we find out that this was the problem, we re sent you the item. We have been informed that you have received it already. Sorry about the inconveniece cause.
We hope you have a good day.

Kind Regards
Airconditioning-Online
Posted 1 week ago
How did you find us? Recommended by neighbour
How likely are you to recommend Our website to others? Very likely
How responsive is our company? Very responsive
Was the Air conditioning system for? My House
What state are you from? NSW
The installation process was maybe a bit too fast and efficient at first, but when I pointed out some things I was not happy about, the installer was back to fix them promptly and to my complete satisfaction.
Helpful Report
Posted 2 weeks ago
Are you female or male? Male
How did you find us? internet search
How easy and clear is to find the information you are looking for, on our website? Very easy
How likely are you to recommend Our website to others? Extremely likely
How old are you?
How responsive is our company? Very responsive
Was the Air conditioning system for? My House
What is your income? 100,000 plus
What state are you from? NSW
Which payment method do you use most often when buying products online? Credit card
Good price, friendly technicians and a professional job.
Helpful Report
Posted 2 weeks ago
Are you female or male? Male
How did you find us? Used previously
How easy and clear is to find the information you are looking for, on our website? Extremely easy
How likely are you to recommend Our website to others? Extremely likely
How responsive is our company? Extremely responsive
Was the Air conditioning system for? My House
What state are you from? QLD
Which payment method do you use most often when buying products online? PayPal
Site, price, delivery and availability all very good. Have used before - best way to buy an aircon.
Helpful Report
Posted 3 weeks ago
Dear Sir/Madam,

Thank you for taking time to write a review and glad to have you back.
Hope you are enjoying your air conditioning.
If you need anything else in future, please do not hesitate in contacting us.

Have a happy new year!!
Kind Regards
Airconditioning-Online
Posted 3 weeks ago
How likely are you to recommend Our website to others? Very likely
What state are you from? QLD
On-time and as described
Helpful Report
Posted 3 weeks ago
Are you female or male? Female
How did you find us? Searching online for an air conditioner
How easy and clear is to find the information you are looking for, on our website? Extremely easy
How likely are you to recommend Our website to others? Extremely likely
How old are you?
How responsive is our company? Extremely responsive
Was the Air conditioning system for? My House
What is your income? 0 to 20,000
What state are you from? NSW
Which payment method do you use most often when buying products online? PayPal
Excellent price, best I could find anywhere. Excellent service, always helpful and luckily I could pick it up as I live local to a pick up location. Highly recommend buying from them.
Helpful Report
Posted 3 weeks ago
Dear Michelle,

Thank you for taking the time to write a review and for your nice comments.
Glad you could pick the system locally. Have a happy holidays.
If you need any further help with your air conditioning needs, please do not hesitate in contacting us.
Have a great day.
Kind Regards

Airconditioning-Online
Posted 3 weeks ago
Are you female or male? Male
How easy and clear is to find the information you are looking for, on our website? Very easy
How likely are you to recommend Our website to others? Very likely
How old are you?
How responsive is our company? Very responsive
Was the Air conditioning system for? My House
What is your income? 100,000 plus
What state are you from? NSW
Which payment method do you use most often when buying products online? PayPal
Easy deal. Thanks for the phone call regarding deliver.
Helpful Report
Posted 4 weeks ago
Are you female or male? Male
How did you find us? Ordinary
How easy and clear is to find the information you are looking for, on our website? Not at all easy
How likely are you to recommend Our website to others? Not at all likely
How old are you?
How responsive is our company? Slightly responsive
Was the Air conditioning system for? My investment property
What is your income? 100,000 plus
What state are you from? NSW
Which payment method do you use most often when buying products online? Direct Deposit
In my particular matter service was very ordinary I can’t say too much good about this service
Helpful Report
Posted 4 weeks ago
Are you female or male? Male
How did you find us? Internet search
How easy and clear is to find the information you are looking for, on our website? Extremely easy
How likely are you to recommend Our website to others? Extremely likely
How old are you?
How responsive is our company? Extremely responsive
Was the Air conditioning system for? My House
What is your income? Rather do not disclose
What state are you from? NSW
Which payment method do you use most often when buying products online? PayPal
They were very quick to visit and quote plus installation was in a timely and professional manner. They did a particularly good job of the physical installation. The only thing that was a little disappointing was the use of a whole lot of offcuts/bits-and-pieces of power wiring because they did not have enough. The manager had asked the contractors to buy more but they took a shortcut rather than spend the 30 or so minutes to get the right cable. However, overall I was very happy and recommend the organisation. The two split units are working perfectly well and fulfilled my expectations.
Helpful Report
Posted 1 month ago
Are you female or male? Female
How did you find us? online
How easy and clear is to find the information you are looking for, on our website? Extremely easy
How likely are you to recommend Our website to others? Extremely likely
How old are you?
How responsive is our company? Extremely responsive
Was the Air conditioning system for? My House
What is your income? 71,000 to 99,000
What state are you from? NSW
Which payment method do you use most often when buying products online? PayPal
Quick to reply, friendly and delivery was prompt
Helpful Report
Posted 1 month ago
Are you female or male? Male
How did you find us? Online search
How easy and clear is to find the information you are looking for, on our website? Very easy
How likely are you to recommend Our website to others? Extremely likely
How old are you?
How responsive is our company? Very responsive
Was the Air conditioning system for? My House
What is your income? 100,000 plus
What state are you from? NSW
Which payment method do you use most often when buying products online? Credit card
The team, service and price were all top rate. Highly recommend getting in touch with them if you need a good deal with great results. I dealt with Martin in the Inner Sydney area...champion.
Helpful Report
Posted 1 month ago
Excellent service and price
Helpful Report
Posted 1 month ago
Dear Mark,
Thank you for taking time to write a review and we are glad that you are happy with our service.
If you need anything else in future regarding your air conditioning needs, do not hesitate in contacting us.
Thanks
Posted 1 month ago
Are you female or male? Male
How did you find us? Online
How easy and clear is to find the information you are looking for, on our website? Extremely easy
How likely are you to recommend Our website to others? Extremely likely
How old are you?
How responsive is our company? Extremely responsive
Was the Air conditioning system for? My Business
What is your income? Rather do not disclose
What state are you from? NT
Excellent service to an interstate customer.
Helpful Report
Posted 1 month ago
Dear Sir,
Thank you for taking time to write a review, we are glad that you are happy with our services.
If you need anything else in further regarding your air conditioning needs, please do not hesitate in contacting us.
Have a great day.
Kind Regards
Airconditioning-Online
Posted 1 month ago
How did you find us? google
How easy and clear is to find the information you are looking for, on our website? Very easy
How likely are you to recommend Our website to others? Extremely likely
How responsive is our company? Very responsive
Was the Air conditioning system for? My House
What state are you from? NSW
Which payment method do you use most often when buying products online? Debit card
Purchased a Fujitsu split system multi head system at a very good price and also requested Airconditioning Online to arrange installation. The installation was done in a professional and efficient manner, including electrical work. Overall very happy with the entire process and a lot cheaper than some other companies were quoting.
Helpful Report
Posted 1 month ago
Are you female or male? Female
How did you find us? Google
How easy and clear is to find the information you are looking for, on our website? Extremely easy
How likely are you to recommend Our website to others? Extremely likely
How old are you?
Was the Air conditioning system for? My House
What is your income? 21,000 to 49,000
What state are you from? QLD
Easy to order, delivery on time, no problems.
Helpful Report
Posted 1 month ago
How likely are you to recommend Our website to others? Not at all likely
How responsive is our company? Not at all responsive
Was the Air conditioning system for? My House
What state are you from? VIC
Not worth rating Would not recommend to anyone
Helpful Report
Posted 1 month ago
Dear Bridgette,
You placed the order on late afternoon on a Friday, one of our team members stayed until late only to process your order, as you needed urgently. Our terms and conditions estate delivery time can be up to 10 days, you wanted to pick it up and we had most of the items ready for pick up on the following tuesday, you asked on the last minute to change a system for you, which we did at not extra charge when the originally ordered system was on its way. We did free delivery to you for a few items. Due to your change we had a difference to give you back, we processed the refund and the bank accounts details you gave us were incorrect, we processed again the refund at no extra charge even though we had to pay due to incorrect bank account details given. Our team was trying to do everything they could to help you, we are sorry that after all the things we did for you, you still not happy. We hope you are enjoying your air conditionings systems. Have a great day.
Posted 1 month ago
Are you female or male? Male
How did you find us? Google
How easy and clear is to find the information you are looking for, on our website? Moderately easy
How likely are you to recommend Our website to others? Slightly likely
How responsive is our company? Moderately responsive
Was the Air conditioning system for? My client
What is your income? Rather do not disclose
What state are you from? NSW
Which payment method do you use most often when buying products online? Credit card
Need to make bank eg card payment easier
Helpful Report
Posted 1 month ago
Dear Simon,
Thank you for taking the time for writting a review and thanks for the feedback, we will pass it on to management.
If you need anything else regarding your air conditioning needs, please do not hesitate in contacting us.
Kind Regards
Airconditioning-Online.
Posted 1 month ago
Are you female or male? Male
How did you find us? Online
How easy and clear is to find the information you are looking for, on our website? Extremely easy
How likely are you to recommend Our website to others? Extremely likely
How responsive is our company? Very responsive
Was the Air conditioning system for? My House
What is your income? 100,000 plus
What state are you from? NSW
Which payment method do you use most often when buying products online? Direct Deposit
Martin was very accommodating and helpful allowing me to pick up my Samsung airconditioner outside of normal working hours because I had to travel from Orange NSW. Thank you again pleasure meeting you
Helpful Report
Posted 1 month ago
Dear Tony,
Thank you for taking the time to write a review.
We are glad that we could open the warehouse only for you, as we understoond you were travelling from Orange. We hope you had a safe trip back.
If you need anything else regarding your air conditioning needs, please do not hesitate in contacting us.
Have a great day.
Kind Regards
Airconditioning-Online
Posted 1 month ago
Are you female or male? Male
How did you find us? Internet search
How easy and clear is to find the information you are looking for, on our website? Slightly easy
How likely are you to recommend Our website to others? Moderately likely
How old are you?
How responsive is our company? Moderately responsive
Was the Air conditioning system for? My House
What is your income? 100,000 plus
What state are you from? NSW
So far so good, however not finished yet. So fingers crossed everything works well.
Helpful Report
Posted 1 month ago
Dear Lincoln,
Thank you for taking the time to write a review. We have been informed that stage 1 has been completed, once you are ready for the second stage, please let us know.
Have a great day.
Kind Regards
Airconditioning-Online
Posted 1 month ago
Airconditioning Online is rated 4.54 based on 52 reviews