“Excellent service. Installation Team was very professional and explained everything to us and answered all our questions. Quality of workmanshipm was good. Thank You.”
“Was supposed to be r410 units (from description/what I wanted) but was r32. I ordered here so I could have all identical units but it wasn't the case.”
“Difficult to get trades to come to Brooklyn so it was a pleasant change to find a company who were keen, came when they said they would come and completed the work as agreed for the agreed price. Thoroughly recommend them.”
“easy to deal with, competitively priced, transparent and the installation was fast and trouble free and they did a good job of cleaning up afterwards.”
“Overall a pretty good experience dealing with Martin, his office staff and the installation contractors.They are very price competitive.
Extremely happy with our choice of Mitsubishi Electric 13.5KW 3 phase - as recommended by Martin.”
“Installation was fine. Even though it was a day after I was told it would happen. Delivery was stuffed up. Wrong-sized truck on the Monday, after I told the office that my street is narrow. Followed by delivery on Tuesday without warning. I was not home when the driver arrived. I was in transit from a medical appointment. The poor driver had to sit around and wait for over 40 minutes. This could have been avoided if I’d been advised of the repeated attempt at delivery. So overall, you guys didn’t do all that well. The aircon does work.”
“don't waste your time sending emails asking questions as none of them will get a response. in fact don't waste your time going to the Mt Kuringai to talk to them because it's all a waste of time, despite talking about my requirements and them telling me they needed to send it all by email I never received a response, 4 emails and 2 telephone calls later. nothing”
Posted 4 months ago
Dear Trevor,
Thanks for your feedback and we will take it on board and review why you did not get a response.
We have been informed that you decided to buy another brand of air conditioning and that you have picked it up already. Hope you are enjoying your air conditioning system.
Have a good day.
Kind Regards
