Airconditioning Online Reviews

Name: Airconditioning Online
Rating: 4.49

4.5 Rating 439 Reviews

88 %

of reviewers recommend Airconditioning Online

4.5

Based on 439 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Airconditioning Online 5 star review on 17th March 2023

Constantin

Anonymous

Anonymous // 01/01/2019

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“Very helpful and great deals for air conditioning systems”

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Posted 1 year ago

“Very happy with the company. We ought to to have paid to get it delivered instead of going to the warehouse - one small car among all those trucks!”

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Posted 18 hours ago

“We had a really good experience getting an AC installed at our apartment. It was a ducted system and required a bit of extra work in the roof cavity, but the guys had no complaints and did a really good job. They were efficient, clean, and were very professional. Highly recommend.”

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Posted 4 days ago

“Very good customer service. Will order again.”

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Posted 1 week ago

“Very satisfied with the the whole process from choosing the skinny in window reverse cycle ac , to a very efficient delivery and a good quality product that works so well for what we need! Thank you online air conditioners”

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Posted 1 week ago

Thank you for your wonderful review! We’re thrilled to know you’re very satisfied with the entire process—from choosing your window reverse cycle AC to the efficient delivery and performance of the unit. It’s great to hear the product is working well for your needs. We look forward to assisting you again in the future.

Posted 1 week ago

“Took a while to post but all good- got it! Easy communication”

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Posted 2 weeks ago

Thank you for your feedback! We’re glad to hear that you found the communication easy and that you received your order safely. We appreciate your patience with the posting time and will continue to improve our service.

Posted 1 week ago

“The phone service was very responsive. I will be happy to use air conditioning online in the future.”

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Posted 2 weeks ago

Hello, Geoff. Thank you so much for your 5-star review! We’re delighted to hear that you found our phone service responsive. We truly appreciate your support and look forward to assisting you again in the future.

Posted 2 weeks ago

“The staff covered a very urgent need of mine with utmost professionalism. They used multiple communication channels to get the process running faster. The only thing I'd suggest them work on is the order process time. If they can unlock the ablility to process an order for a product that's in the stock within a day and make it ready for pickup from warehouse, it would be great. Having said that, they still have been very helpful and I will come back to this store when I need another air conditioning product.”

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Posted 3 weeks ago

Thank you for your thoughtful review and kind words about our team’s professionalism and support. We truly value your feedback regarding order processing time and will take this into account as we work on improving our service. We’re glad we could assist you with your urgent need and look forward to welcoming you back when you need your next air conditioning product.

Posted 2 weeks ago

“Very pleased with the service you provided The staff were very nice and helpful”

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Posted 3 weeks ago

Thank you for your kind words, Adrian. We’re delighted to hear you were pleased with our service and found our staff nice and helpful. We truly appreciate your support.

Posted 3 weeks ago

“Excellent service and communication, very helpful. The aircon unit is great. Would highly recommend. Thank you”

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Posted 4 weeks ago

Thank you so much for your kind words and 5-star review! We’re glad to hear you’re happy with the service, communication, and your new aircon unit. Your recommendation means a lot to us. Enjoy the comfort!

Posted 3 weeks ago

“Very caring and good service. Great prices on all ranges of airconditioners”

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Posted 1 month ago

Thank you for your kind words! We’re happy to hear you appreciated our service and pricing. It’s always our goal to provide the best value and care to our customers.

Posted 3 weeks ago

“Very Happy with the Aircon and install, tricky job fitting a slim window aircon through a hole in the wall/”

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Posted 1 month ago

Thank you for the 5-star review! We’re delighted to hear you’re happy with your aircon and installation. We love a good challenge, and we’re glad the tricky fit worked out perfectly for you.

Posted 3 weeks ago

“The Payment method is very hard & confusing. You need to use PayPal”

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Posted 1 month ago

Thank you for your feedback and 4-star rating. We’re sorry to hear that our payment process was confusing for you. We appreciate your comments and will review our payment options to make the process smoother in the future.

Posted 3 weeks ago

“Air conditioning arrived in good condition and as described and in reasonable time frame”

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Posted 1 month ago

Thank you for your feedback! We’re glad to hear your air conditioning arrived in great condition and on time. We appreciate your support.

Posted 3 weeks ago

“I love these Air Cons.... I bought two, great products and delivered to my door by lovely people. They could not have been more helpful. Honestly would reccommend them.”

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Posted 1 month ago

Thank you for your wonderful review! We’re thrilled to hear you love your new air cons and that our team made the delivery experience a pleasant one. Your recommendation means a lot to us.

Posted 3 weeks ago

“Purchased Air-conditioner out right. Good communication and service.”

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Posted 1 month ago

Thank you for your 5-star review! We’re glad you were happy with our communication and service. Enjoy your new air-conditioner.

Posted 3 weeks ago

“Just had my old ducted system replaced and it was a great experience all round. The price was substantially better than the competition and totally transparent, ie, they priced the installation and system saparately. It made it very easy to evaluate other quotes. The installer was also great and the whole thing, from the request for quote to completion went without a hitch.”

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Posted 1 month ago

Thank you for your detailed review. We’re delighted to hear you had a great experience from quote to completion, and that our transparent pricing made things easier for you. We’ll be sure to pass your kind words on to the installer. Enjoy your new system!

Posted 3 weeks ago

“Easy to deal with. Kept me informed throughout from purchase to delivery. Securely packed.”

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Posted 3 months ago

Thank you for your wonderful feedback! We’re glad you found us easy to deal with and appreciated the updates and secure packaging. We look forward to serving you again.

Posted 3 weeks ago

“Excellent”

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Posted 3 months ago

Hello, Jenny! Thank you for your 5-star review. We’re thrilled you had an excellent experience with us.

Posted 3 weeks ago

“It was all good thankyou”

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Posted 3 months ago

Thank you for your feedback! We’re glad to hear everything was good. We look forward to serving you again

Posted 3 weeks ago

“Hard to source (elsewhere) wired controller easily found via your website. Thankyou for the prompt and excellent service.”

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Posted 3 months ago

Thank you for your kind feedback! We’re glad you found the wired controller easily on our website and that you’re happy with our prompt and excellent service. We look forward to serving you again.

Posted 3 weeks ago

Airconditioning Online is rated 4.5 based on 439 reviews