Login

Start Free Trial Are you a business? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Airconditioning Online Reviews

4.4 Rating 289 Reviews

85 %

of reviewers recommend Airconditioning Online

Company Reviews

Product Reviews

4.4

Based on 289 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

Airconditioning Online 5 star review on 17th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am a customer who believes that good honest service wins every time. This is the second time I have dealt with Nigel and his team directly and my first purchase. Both times there was some technical detail and they were all over it and sourced the correct units despite my being told by the local suppliers they were unavailable to residential customers in WA. Personal phone calls, e-mails and help on the freight, I could not have asked for more. Units tracked and delivered. Brilliant advice, service and beat any price offered. Besides that I was able to use the website to find and refine the design parameters I was looking for.”

Helpful Report

Posted 3 weeks ago

Hello Christopher! Good day. Thank you for sharing your experience as a satisfied customer. We greatly appreciate your trust in our team and products. And we sincerely appreciate your purchase and support. We are looking forward to serving you again in the future. If you have any further questions or require any assistance, please feel free to reach out to us. Thank you and Take care - Airconditioning-Online

Posted 2 weeks ago

“We are happy with the installation of our ducted air conditioning, the installation took one business day. Airconditioning-online team was helpful, assisting us with our requirements to assist in the install. The installation team was quick, helpful, efficient and at the end of the install, they went over the zone details. We will recommend and use Airconditioning-Online.com.au for our future aircon requirements.”

Posted 4 days ago

“They have great customer service. The price was great as well. Would recommend.”

Posted 5 days ago

“Fantastic service.”

Posted 1 week ago

Hello Chris! Thank you very much for your kind words and a 5-star rating. :) Thank you for your purchase and we look forward to serving you again. If there's anything else we can assist you with, please don't hesitate to reach out. Take care.

Posted 1 week ago

“Best service”

Posted 1 week ago

Hello Customer. Good day. Thank you very much for your kind words and a 5-star rating. Thank you for your purchase and we look forward to serving you again. If there's anything else we can assist you with, please don't hesitate to reach out. Take care.

Posted 1 week ago

“Staff call to confirm that is really you who order and give information about delivery date.”

Posted 2 weeks ago

Hello Surapong. Good day. Thank you very much for sharing your buying experience. We really appreciate your time for leaving a 5-star rating and review. Thank you for your purchase and we look forward to serving you again. If there's anything else we can assist you with, please don't hesitate to reach out.

Posted 1 week ago

“Can’t fault otder received and delivered promptly”

Posted 2 weeks ago

Hello Josh! Good day. Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you had a positive experience with our business. We look forward to serving you again in the future. If you have any further comments or questions, please feel free to reach out. Thank you very much! - Airconditioning-Online

Posted 2 weeks ago

“Excellent, from the prompt service to get a quote at the premises, to scheduling an installer two days later, could not fault the company.”

Posted 3 weeks ago

Hello David. Good day. Thank you very much for your kind words. We are happy that you are happy with your experience with us. Thank you for your purchase and we look forward to serving you again. If there's anything else we can assist you with, please don't hesitate to reach out. Take care! - Airconditioning-Online

Posted 2 weeks ago

“I am a customer who believes that good honest service wins every time. This is the second time I have dealt with Nigel and his team directly and my first purchase. Both times there was some technical detail and they were all over it and sourced the correct units despite my being told by the local suppliers they were unavailable to residential customers in WA. Personal phone calls, e-mails and help on the freight, I could not have asked for more. Units tracked and delivered. Brilliant advice, service and beat any price offered. Besides that I was able to use the website to find and refine the design parameters I was looking for.”

Posted 3 weeks ago

Hello Christopher! Good day. Thank you for sharing your experience as a satisfied customer. We greatly appreciate your trust in our team and products. And we sincerely appreciate your purchase and support. We are looking forward to serving you again in the future. If you have any further questions or require any assistance, please feel free to reach out to us. Thank you and Take care - Airconditioning-Online

Posted 2 weeks ago

“I purchased a Toshiba 14kw ducted unit customer service was great and delivered to my address promptly I highly recommend Airconditioning- online thanks Glenn”

Posted 1 month ago

Hello, Glenn. Great to hear that you had a positive experience with Airconditioning-online and that you're happy with your purchase of the Toshiba 14kw ducted unit. Please don't hesitate to reach out if you need any further assistance or have any questions in the future. Thank you for choosing Airconditioning-online! :)

Posted 1 month ago

“For an online air conditioning business, I was impressed with their service. Having received and reviewed numerous quotes, I chose to order the Daikin 4MXM68RVMA 6.8kW (external unit) and CTXM50RVMA 5.0kW & CTXM25RVMA 2.5kW (internal units) Nigel & Martin provided timely and efficient services with the installation which was attended to by professional trades who were respectful and cleaned up after. I would not hesitate in recommending Air Conditioning Online to provide both cost competitive products and installation services.”

Posted 1 month ago

Hello John, Thank you for taking the time to leave such a positive review. We are happy to hear that you were impressed with our service and that we were able to provide you with the perfect air conditioning solution for your needs. It's great to hear that Nigel and Martin provided efficient and timely services with the installation and that our professional trades were respectful and cleaned up after. We appreciate your recommendation and look forward to providing the same level of service to any of your friends or family who may be in need of air conditioning solutions. Thank you again for choosing Air Conditioning Online!

Posted 1 month ago

“Very competitive price, quick delivery, and excellent customer service. Highly recommend this company”

Posted 1 month ago

Hi Robert, Thank you for your review and we are so glad that you were happy with our service. If you need anything else in the future in relation to your air conditioning, please let us know. Have a good day! - Air-conditioning-Online team.

Posted 1 month ago

“Fast and professional install.”

Posted 2 months ago

Hi Joel! Good day. We hope that you are well. Thank you very much for your kind words. We are really happy that you appreciate our service. Thank you again and Stay safe.

Posted 1 month ago

“It was a positive experience in terms of Customer Service and delivery, which was completed professionally and with security and care of delivery kept at the forefront of customer needs. Don’t hesitate to contact Airconditioning Online.”

Posted 2 months ago

Thank you, Peter, for the amazing review and 5-star rating. We put in the work to keep you and all of our clients happy. We hope to see you again. Take care!

Posted 2 months ago

“Minimal fuss staff were great and pick up”

Posted 2 months ago

Good day and we hope that you are well. We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team. Please let us know if you need any help in the future with regard to your aircon. Thank you again and Take care! - Airconditioning Online Team.

Posted 1 month ago

“Very fast delivery and prompt response to email queries. Have not installed the system yet. That will happen in a few weeks.”

Posted 2 months ago

We really appreciate you taking the time to share your rating with us, Mark. Thank you for your purchase and we hope to serve you again soon! :)

Posted 2 months ago

“Recently purchased a ducting system - AC Online made this a pleasant and easy experience. Staff were helpful, the AC was very competitively priced and it all happened very quickly.”

Posted 2 months ago

Hi Patrick, thank you very much for your sharing your experience with us. Your review made our day! Our whole team really works hard to keep our customers happy. Thank you again and we hope to serve you again soon.

Posted 2 months ago

“Great experience with this company, starting from initial customer engagement, lower costs based on three quotes received and finalizing with in-time and neat service delivery see photos. Due to the heatwave we are currently experiencing in Sydney I was concerned the schedule might be delayed however, they committed to their schedule. Some of the names I interacted with are Nigel, Martin and Luke.”

Airconditioning Online 5 star review on 17th March 2023

Posted 2 months ago

Hi Constantin, We are so grateful that you took the time to share your experience with us, as well as sharing the photograph. It is our pleasure to serve customers like you. Thank you and we hope to serve you again soon. Take care.

Posted 2 months ago

“Very friendly and helpful staff. Very competitive prices and quality products.”

Posted 2 months ago

Hi Sisil, thank you very much for your sharing your experience and rating us 5 stars. Your review made our day! Our whole team really works hard to keep our customers happy. Thank you again for your purchase and we hope to serve you again soon.

Posted 2 months ago

“Great service and good value”

Posted 3 months ago

“Thank you, Airconditioning online. I am extremely happy with their customer service. Would recommend it.”

Posted 3 months ago

«
1
2
3
4
5
»

Airconditioning Online is rated 4.4 based on 289 reviews