Airconditioning Online Reviews

Name: Airconditioning Online
Rating: 4.45

4.5 Rating 376 Reviews

86 %

of reviewers recommend Airconditioning Online

4.5

Based on 376 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Airconditioning Online 5 star review on 17th March 2023

Constantin

Anonymous

Anonymous // 01/01/2019

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“Very good company to dealing”

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Posted 11 months ago

“I had my workday all planned out. Communication was good, it's best to ring them once you have sent the money through. Emails are a bit of a slow method. They completed the purchase after a few hours and continuously kept in touch until I had pick up the aircond. I will purchase again from them because they have very competitive prices on high quality air-conditioning. Best regards Peter”

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Posted 11 months ago

Hi Peter! Thank you so much for taking the time to share your experience with us. Your review means a lot to us. Thank you for your purchase. Have a great day!

Posted 11 months ago

“Great customer service. Made sure I got an updated part as what I had ordered was discontinued.”

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Posted 1 year ago

“Easy to deal with and everything was sent on time.”

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Posted 1 year ago

Hi Rod, We are so grateful that you took the time to share your experience with us. It is our pleasure to serve customers like you. Thank you and we hope to serve you again soon.

Posted 1 year ago

“Super happy with my experience with Airconditioning Online. The team there are amazing and were so helpful in quickly getting an air conditioning kit delivered out to me.”

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Posted 1 year ago

“The customer service was fantastic. Great feedback & inputs to assist us in our requirements of purchasing our Ducted Air-conditioning. Installing was great with the installers being quick & efficient while working with us on a suitable day and time for the installation.”

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Posted 1 year ago

“The team were helpful from the beginning. The installation went well”

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Posted 1 year ago

“The people i dealth with were very friendly and professional. I like my experience with AIRCONDITIONING-ONLINE.”

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Posted 1 year ago

“We are happy with the installation of our ducted air conditioning, the installation took one business day. Airconditioning-online team was helpful, assisting us with our requirements to assist in the install. The installation team was quick, helpful, efficient and at the end of the install, they went over the zone details. We will recommend and use Airconditioning-Online.com.au for our future aircon requirements.”

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Posted 1 year ago

“They have great customer service. The price was great as well. Would recommend.”

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Posted 1 year ago

“Fantastic service.”

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Posted 1 year ago

Hello Chris! Thank you very much for your kind words and a 5-star rating. :) Thank you for your purchase and we look forward to serving you again. If there's anything else we can assist you with, please don't hesitate to reach out. Take care.

Posted 1 year ago

“Best service”

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Posted 1 year ago

Hello Customer. Good day. Thank you very much for your kind words and a 5-star rating. Thank you for your purchase and we look forward to serving you again. If there's anything else we can assist you with, please don't hesitate to reach out. Take care.

Posted 1 year ago

“Staff call to confirm that is really you who order and give information about delivery date.”

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Posted 1 year ago

Hello Surapong. Good day. Thank you very much for sharing your buying experience. We really appreciate your time for leaving a 5-star rating and review. Thank you for your purchase and we look forward to serving you again. If there's anything else we can assist you with, please don't hesitate to reach out.

Posted 1 year ago

“Can’t fault otder received and delivered promptly”

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Posted 1 year ago

Hello Josh! Good day. Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you had a positive experience with our business. We look forward to serving you again in the future. If you have any further comments or questions, please feel free to reach out. Thank you very much! - Airconditioning-Online

Posted 1 year ago

“Excellent, from the prompt service to get a quote at the premises, to scheduling an installer two days later, could not fault the company.”

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Posted 1 year ago

Hello David. Good day. Thank you very much for your kind words. We are happy that you are happy with your experience with us. Thank you for your purchase and we look forward to serving you again. If there's anything else we can assist you with, please don't hesitate to reach out. Take care! - Airconditioning-Online

Posted 1 year ago

“I am a customer who believes that good honest service wins every time. This is the second time I have dealt with Nigel and his team directly and my first purchase. Both times there was some technical detail and they were all over it and sourced the correct units despite my being told by the local suppliers they were unavailable to residential customers in WA. Personal phone calls, e-mails and help on the freight, I could not have asked for more. Units tracked and delivered. Brilliant advice, service and beat any price offered. Besides that I was able to use the website to find and refine the design parameters I was looking for.”

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Posted 1 year ago

Hello Christopher! Good day. Thank you for sharing your experience as a satisfied customer. We greatly appreciate your trust in our team and products. And we sincerely appreciate your purchase and support. We are looking forward to serving you again in the future. If you have any further questions or require any assistance, please feel free to reach out to us. Thank you and Take care - Airconditioning-Online

Posted 1 year ago

“I purchased a Toshiba 14kw ducted unit customer service was great and delivered to my address promptly I highly recommend Airconditioning- online thanks Glenn”

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Posted 1 year ago

Hello, Glenn. Great to hear that you had a positive experience with Airconditioning-online and that you're happy with your purchase of the Toshiba 14kw ducted unit. Please don't hesitate to reach out if you need any further assistance or have any questions in the future. Thank you for choosing Airconditioning-online! :)

Posted 1 year ago

“For an online air conditioning business, I was impressed with their service. Having received and reviewed numerous quotes, I chose to order the Daikin 4MXM68RVMA 6.8kW (external unit) and CTXM50RVMA 5.0kW & CTXM25RVMA 2.5kW (internal units) Nigel & Martin provided timely and efficient services with the installation which was attended to by professional trades who were respectful and cleaned up after. I would not hesitate in recommending Air Conditioning Online to provide both cost competitive products and installation services.”

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Posted 1 year ago

Hello John, Thank you for taking the time to leave such a positive review. We are happy to hear that you were impressed with our service and that we were able to provide you with the perfect air conditioning solution for your needs. It's great to hear that Nigel and Martin provided efficient and timely services with the installation and that our professional trades were respectful and cleaned up after. We appreciate your recommendation and look forward to providing the same level of service to any of your friends or family who may be in need of air conditioning solutions. Thank you again for choosing Air Conditioning Online!

Posted 1 year ago

“Very competitive price, quick delivery, and excellent customer service. Highly recommend this company”

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Posted 1 year ago

Hi Robert, Thank you for your review and we are so glad that you were happy with our service. If you need anything else in the future in relation to your air conditioning, please let us know. Have a good day! - Air-conditioning-Online team.

Posted 1 year ago

“Fast and professional install.”

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Posted 1 year ago

Hi Joel! Good day. We hope that you are well. Thank you very much for your kind words. We are really happy that you appreciate our service. Thank you again and Stay safe.

Posted 1 year ago

Airconditioning Online is rated 4.5 based on 376 reviews