Airconditioning Online Reviews

Name: Airconditioning Online
Rating: 4.44

4.4 Rating 360 Reviews

86 %

of reviewers recommend Airconditioning Online

4.4

Based on 360 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Airconditioning Online 5 star review on 17th March 2023

Constantin

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, from the prompt service to get a quote at the premises, to scheduling an installer two days later, could not fault the company.”

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Posted 11 months ago

Hello David. Good day. Thank you very much for your kind words. We are happy that you are happy with your experience with us. Thank you for your purchase and we look forward to serving you again. If there's anything else we can assist you with, please don't hesitate to reach out. Take care! - Airconditioning-Online

Posted 11 months ago

“I am a customer who believes that good honest service wins every time. This is the second time I have dealt with Nigel and his team directly and my first purchase. Both times there was some technical detail and they were all over it and sourced the correct units despite my being told by the local suppliers they were unavailable to residential customers in WA. Personal phone calls, e-mails and help on the freight, I could not have asked for more. Units tracked and delivered. Brilliant advice, service and beat any price offered. Besides that I was able to use the website to find and refine the design parameters I was looking for.”

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Posted 11 months ago

Hello Christopher! Good day. Thank you for sharing your experience as a satisfied customer. We greatly appreciate your trust in our team and products. And we sincerely appreciate your purchase and support. We are looking forward to serving you again in the future. If you have any further questions or require any assistance, please feel free to reach out to us. Thank you and Take care - Airconditioning-Online

Posted 11 months ago

“I purchased a Toshiba 14kw ducted unit customer service was great and delivered to my address promptly I highly recommend Airconditioning- online thanks Glenn”

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Posted 11 months ago

Hello, Glenn. Great to hear that you had a positive experience with Airconditioning-online and that you're happy with your purchase of the Toshiba 14kw ducted unit. Please don't hesitate to reach out if you need any further assistance or have any questions in the future. Thank you for choosing Airconditioning-online! :)

Posted 11 months ago

“For an online air conditioning business, I was impressed with their service. Having received and reviewed numerous quotes, I chose to order the Daikin 4MXM68RVMA 6.8kW (external unit) and CTXM50RVMA 5.0kW & CTXM25RVMA 2.5kW (internal units) Nigel & Martin provided timely and efficient services with the installation which was attended to by professional trades who were respectful and cleaned up after. I would not hesitate in recommending Air Conditioning Online to provide both cost competitive products and installation services.”

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Posted 11 months ago

Hello John, Thank you for taking the time to leave such a positive review. We are happy to hear that you were impressed with our service and that we were able to provide you with the perfect air conditioning solution for your needs. It's great to hear that Nigel and Martin provided efficient and timely services with the installation and that our professional trades were respectful and cleaned up after. We appreciate your recommendation and look forward to providing the same level of service to any of your friends or family who may be in need of air conditioning solutions. Thank you again for choosing Air Conditioning Online!

Posted 11 months ago

“Very competitive price, quick delivery, and excellent customer service. Highly recommend this company”

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Posted 1 year ago

Hi Robert, Thank you for your review and we are so glad that you were happy with our service. If you need anything else in the future in relation to your air conditioning, please let us know. Have a good day! - Air-conditioning-Online team.

Posted 1 year ago

“Fast and professional install.”

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Posted 1 year ago

Hi Joel! Good day. We hope that you are well. Thank you very much for your kind words. We are really happy that you appreciate our service. Thank you again and Stay safe.

Posted 1 year ago

“It was a positive experience in terms of Customer Service and delivery, which was completed professionally and with security and care of delivery kept at the forefront of customer needs. Don’t hesitate to contact Airconditioning Online.”

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Posted 1 year ago

Thank you, Peter, for the amazing review and 5-star rating. We put in the work to keep you and all of our clients happy. We hope to see you again. Take care!

Posted 1 year ago

“Minimal fuss staff were great and pick up”

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Posted 1 year ago

Good day and we hope that you are well. We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team. Please let us know if you need any help in the future with regard to your aircon. Thank you again and Take care! - Airconditioning Online Team.

Posted 1 year ago

“Very fast delivery and prompt response to email queries. Have not installed the system yet. That will happen in a few weeks.”

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Posted 1 year ago

We really appreciate you taking the time to share your rating with us, Mark. Thank you for your purchase and we hope to serve you again soon! :)

Posted 1 year ago

“Recently purchased a ducting system - AC Online made this a pleasant and easy experience. Staff were helpful, the AC was very competitively priced and it all happened very quickly.”

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Posted 1 year ago

Hi Patrick, thank you very much for your sharing your experience with us. Your review made our day! Our whole team really works hard to keep our customers happy. Thank you again and we hope to serve you again soon.

Posted 1 year ago

“Great experience with this company, starting from initial customer engagement, lower costs based on three quotes received and finalizing with in-time and neat service delivery see photos. Due to the heatwave we are currently experiencing in Sydney I was concerned the schedule might be delayed however, they committed to their schedule. Some of the names I interacted with are Nigel, Martin and Luke.”

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Posted 1 year ago

Hi Constantin, We are so grateful that you took the time to share your experience with us, as well as sharing the photograph. It is our pleasure to serve customers like you. Thank you and we hope to serve you again soon. Take care.

Posted 1 year ago

“Very friendly and helpful staff. Very competitive prices and quality products.”

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Posted 1 year ago

Hi Sisil, thank you very much for your sharing your experience and rating us 5 stars. Your review made our day! Our whole team really works hard to keep our customers happy. Thank you again for your purchase and we hope to serve you again soon.

Posted 1 year ago

“Great service and good value”

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Posted 1 year ago

“Thank you, Airconditioning online. I am extremely happy with their customer service. Would recommend it.”

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Posted 1 year ago

“Gave a clear diagnosis and explanation of what is wrong with our aging aircon system.”

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Posted 1 year ago

Hello Michael. Good day! Thank you very much for using our service. We would like to thank you for the review and 5-star rating. We really appreciate a customer like you. Stay safe!

Posted 1 year ago

“Communication was great for order arrival”

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Posted 1 year ago

Hello David. Good day! We hope that you are well. Thank you so much for taking the time to leave us feedback and a 5-star rating. We are very happy that you appreciate our service. Thank you for your order. Stay safe.

Posted 1 year ago

“Amazing to deal with! Very helpful and kept me up to date with my orders and delivery time. Great range and pricing. Will definitely order from them again!”

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Posted 1 year ago

Hello Christopher. Good day! Thank you so much for taking the time to leave us feedback and a 5-star rating. We are so happy that you are happy with your experience with us. We hope to see you again in our online shop soon. Stay safe always, Chris!

Posted 1 year ago

“Great service easy to deal with”

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Posted 1 year ago

Hello Gavin. Good day and we hope that you are well. Thank you so much for taking the time to leave us feedback and a 5-star rating. We really happy and we appreciate having a customer like you. We hope to see you again soon in our online shop. Stay safe always.

Posted 1 year ago

“Great service and pleasant staff. Prompt delivery. Thank you”

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Posted 1 year ago

Hello Peter. Thank you very much for leaving us a review and giving us a 5-star rating. We really appreciate your kind words. We hope to see you again in our online shop. Stay safe!

Posted 1 year ago

“Great service”

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Posted 1 year ago

Hi customer. Thank you very much for leaving us a review. We really appreciate you. Thank you very much for the order. Stay safe.

Posted 1 year ago

Airconditioning Online is rated 4.4 based on 360 reviews