“Everything happened as per expectations. No hidden surprises and well packed for interstate travel. Toshiba was chosen as they pioneered inverter technology back in the 1980's and have plenty of experience.”
“I did a review when I got it months ago.
A repeat email such as this makes me suspicious. Has your system been compromised? Are my payment details etc safe? .
I am less likely to purchase rom this business in the future.
Well done on your IT shooting you in the foot”
“Organising a quote and agreeing on a price was easily done using the online portal. After a few communication problems, my new unit was duly delivered and installed. The service was both efficient and friendly. I would have little hesitation recommending this company.”
“Well priced units for sale but the price for freight is inconsistent. On comparing two units that consisted of one outdoor and one indoor unit of the same size and capacity, there was a difference of $100 in the freight. Other than this , top service, communication and even rang on the delivery day to check it arrived safely .”
“Bought the Rennai full installation package - good price. Very good communication at first but then did not return calls about providing an installation date, which was put off a few times. When installation happened, it was by a 1st rate couple of guys who cleaned up and worked through into the evening to finish the job. Well worth updating the old aircon with this Rennai - quiet and efficient.”
“Purchased two Mitsubishi Heat Recovery Ventilators. The ordering and paying side was excellent but the delivery (rural) was confused. Tracking of the delivery was hit and miss, having to be home for three days with no word of a delivery time or date and they turned up early one morning when we wern't expecting it - luckily we were at home that morning.
Very happy with the product though.
You need either a plan B (some place I can go to pick it up) or a tracking system that works. I got the impression the delivery service does not do tracking.
Would use this service again - the admin side was good and delivered the correct thing.”