Airconditioning Online Reviews

Name: Airconditioning Online
Rating: 4.44

4.4 Rating 362 Reviews

86 %

of reviewers recommend Airconditioning Online

4.4

Based on 362 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Airconditioning Online 5 star review on 17th March 2023

Constantin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good company to deal with, helpful”

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Posted 1 month ago

“Airconditioning-Online were very efficient in handling my order and any subsequent enquiries. After delivery of my unit, the installation was carried out in an orderly and tidy manner. I commend their efforts to satisfy .”

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Posted 3 months ago

“Purchase two units not installed due to Christmas break and contract holidays. Insulated pipe 20 m delivered within the week however units delivered about 12 days later. Service from aircon online very good, good experience and helpful advice”

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Posted 3 months ago

“improve you communication, you look like a scammers, no info for days”

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Posted 4 months ago

“I picked up in the warehouse in Brisbane myself very friendly staff”

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Posted 4 months ago

“The item arrived in sound condition being carefully packed. Delivery was a little slower than I expected but received on time. The item has fulfilled it's function very adequately. I am a satisfied customer. Mini thanks.”

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Posted 5 months ago

“Great Service quick delivery.”

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Posted 5 months ago

“Was Ok, but not as perfect as I thought, Took longer then expected to process and certainly a lot longer to freight which I paid extra for.”

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Posted 6 months ago

“I was very happy with how Airconditioning online handle my enquiry and order”

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Posted 6 months ago

“Prompt service with excellent after sales contact”

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Posted 8 months ago

Thank you so much for taking the time to share your experience with us. Your feedback helps us to improve service for everyone. Again, thank you very much for your order and have a nice day!

Posted 8 months ago

“Very easy to deal with, great customer service to and delivered the product very quickly.”

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Posted 9 months ago

Hi Jason, thank you very much for your sharing your experiece with us. Your review made our day! Our whole team really works hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thank you again and we hope to serve you again soon.

Posted 9 months ago

“Great service, and delivered when promised. Thank you”

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Posted 1 year ago

Thank you very much for sharing your positive experience with us. We put in the work to keep you and all of our clients happy. We hope to see you again. Take care.

Posted 1 year ago

“Very pleased with new system works a lot better”

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Posted 1 year ago

Hello Debbie, Thank you very much for your feedback. We are so happy that you are happy with your purchase. We are grateful that we had the opportunity to serve you. Thank you again and Stay safe.

Posted 1 year ago

“After initial mix up with pricing and freight, air con arrived 5 days later in good condition. No complaints.”

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Posted 1 year ago

“Approachable and quick to respond to any questions . Willing to price match if better price found”

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Posted 1 year ago

“wernt to bad to deal with a bit slack on getting back to you but overall good”

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Posted 1 year ago

Hello customer. Good day. We hope that you are well. We are sorry that we did not meet your expectations. Thank you for taking the time to review us and rating us 4 stars. Stay safe always.

Posted 1 year ago

“Airconditioning on line personnel were very good with communication and constant updates on the movement and etd of products. I can understand that no one can stock everything. In these suitations it would be nice to know an estimated lead time required when ordering. Otherwise their service and pricing is perfect. Thank you. Will be ordering again.”

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Posted 1 year ago

Thank you so much for taking the time to leave us feedback. We are so glad that you appreciate our service. We are very happy to assist a customer like you. We hope to see you again in our online shop. :) Thank you and stay safe.

Posted 1 year ago

“Customer service were very helpful working out the best options for our needs and responded with multiple quotes. Delivery was very speedy once purchase was finalised. Would certainly recommend”

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Posted 1 year ago

We're really grateful and appreciate you taking the time to share your rating with us. Thank you very much. We are very happy to served you. Hope to see you again in our online shop. Thank you.

Posted 1 year ago

“Good prices, communication was timely but unfortunately for me not accurate in the first instance (I rang before purchasing to ensure there was stock, was told there was, and after purchasing was told there wasn't!). Had to make a few follow up calls before it was in stock. Was told that it had arrived and that Thu or Fri would be ok for pickup. I said Fri at 12. Fri morning came and I was phoned (that's a positive) that the truck hadn't arrived (glad I didn't say Thu!) and better make it Mon to be safe. Picked up the AC from Brisbane warehouse on the Mon. Installed later in the week. Seems to work well.”

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Posted 1 year ago

Hello Cameron. We hope that you are well. We're very sorry that you are not that happy with your experience with us. I apologize for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention.

Posted 1 year ago

“Good product and good service”

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Posted 1 year ago

Hello! Good day! Thank you so much for being a loyal customer and writing this awesome review! :) Stay safe always.

Posted 1 year ago

Airconditioning Online is rated 4.4 based on 362 reviews