Airconditioning Online Reviews

Name: Airconditioning Online
Rating: 4.51

4.5 Rating 507 Reviews

88 %

of reviewers recommend Airconditioning Online

4.5

Based on 507 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat

Airconditioning Online 5 star review on 17th March 2023

Constantin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Service quick delivery.”

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Posted 3 years ago

“Was Ok, but not as perfect as I thought, Took longer then expected to process and certainly a lot longer to freight which I paid extra for.”

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Posted 3 years ago

“I was very happy with how Airconditioning online handle my enquiry and order”

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Posted 3 years ago

“Prompt service with excellent after sales contact”

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Posted 3 years ago

Thank you so much for taking the time to share your experience with us. Your feedback helps us to improve service for everyone. Again, thank you very much for your order and have a nice day!

Posted 3 years ago

“Very easy to deal with, great customer service to and delivered the product very quickly.”

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Posted 3 years ago

Hi Jason, thank you very much for your sharing your experiece with us. Your review made our day! Our whole team really works hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thank you again and we hope to serve you again soon.

Posted 3 years ago

“Great service, and delivered when promised. Thank you”

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Posted 3 years ago

Thank you very much for sharing your positive experience with us. We put in the work to keep you and all of our clients happy. We hope to see you again. Take care.

Posted 3 years ago

“Very pleased with new system works a lot better”

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Posted 3 years ago

Hello Debbie, Thank you very much for your feedback. We are so happy that you are happy with your purchase. We are grateful that we had the opportunity to serve you. Thank you again and Stay safe.

Posted 3 years ago

“After initial mix up with pricing and freight, air con arrived 5 days later in good condition. No complaints.”

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Posted 3 years ago

“Approachable and quick to respond to any questions . Willing to price match if better price found”

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Posted 3 years ago

“wernt to bad to deal with a bit slack on getting back to you but overall good”

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Posted 3 years ago

Hello customer. Good day. We hope that you are well. We are sorry that we did not meet your expectations. Thank you for taking the time to review us and rating us 4 stars. Stay safe always.

Posted 3 years ago

“Airconditioning on line personnel were very good with communication and constant updates on the movement and etd of products. I can understand that no one can stock everything. In these suitations it would be nice to know an estimated lead time required when ordering. Otherwise their service and pricing is perfect. Thank you. Will be ordering again.”

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Posted 3 years ago

Thank you so much for taking the time to leave us feedback. We are so glad that you appreciate our service. We are very happy to assist a customer like you. We hope to see you again in our online shop. :) Thank you and stay safe.

Posted 3 years ago

“Customer service were very helpful working out the best options for our needs and responded with multiple quotes. Delivery was very speedy once purchase was finalised. Would certainly recommend”

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Posted 3 years ago

We're really grateful and appreciate you taking the time to share your rating with us. Thank you very much. We are very happy to served you. Hope to see you again in our online shop. Thank you.

Posted 3 years ago

“Good prices, communication was timely but unfortunately for me not accurate in the first instance (I rang before purchasing to ensure there was stock, was told there was, and after purchasing was told there wasn't!). Had to make a few follow up calls before it was in stock. Was told that it had arrived and that Thu or Fri would be ok for pickup. I said Fri at 12. Fri morning came and I was phoned (that's a positive) that the truck hadn't arrived (glad I didn't say Thu!) and better make it Mon to be safe. Picked up the AC from Brisbane warehouse on the Mon. Installed later in the week. Seems to work well.”

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Posted 3 years ago

Hello Cameron. We hope that you are well. We're very sorry that you are not that happy with your experience with us. I apologize for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention.

Posted 3 years ago

“Good product and good service”

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Posted 3 years ago

Hello! Good day! Thank you so much for being a loyal customer and writing this awesome review! :) Stay safe always.

Posted 3 years ago

“Very hood service. Unit delivered on time with no issue. Highly recommended.”

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Posted 3 years ago

Thanks so much for sharing your experience with us, Geoff. We’re really grateful and appreciate you taking the time to share your rating and your feedback with us. We are glad to have a client like you! :)

Posted 3 years ago

“Excellent Excellent Excellent Top service well organised made my experience real easy. Best prices in Australia especially if you pick up instead of delivery. Thank you for making this summer cooler.”

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Posted 3 years ago

Hello, Tony! This review made our day. Thank you so much for taking the time to review us. We are so happy that you are happy with your purchase from us. Stay safe.

Posted 3 years ago

“The Wi-Fi Module for my Hitachi Split System was found via a Google search. It was a little more difficult to find via their website. Service was good, however, after being told the item was In Stock, I found out it was In Stock at another warehouse. Once it arrived after about a week, it was promptly shipped via Express Post. The Staff were polite & helpful and payment & invoicing were a breeze. Overall a pleasant experience.”

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Posted 3 years ago

“Prompt and courteous service - great price.”

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Posted 4 years ago

“Good prices, it's a shame that communication isn't as good as it could be.”

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Posted 4 years ago

“Great pricing, shipping could be better”

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Posted 4 years ago

Airconditioning Online is rated 4.5 based on 507 reviews