Airconditioning Online Reviews

Name: Airconditioning Online
Rating: 4.47

4.5 Rating 417 Reviews

87 %

of reviewers recommend Airconditioning Online

4.5

Based on 417 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Airconditioning Online 5 star review on 17th March 2023

Constantin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Organising a quote and agreeing on a price was easily done using the online portal. After a few communication problems, my new unit was duly delivered and installed. The service was both efficient and friendly. I would have little hesitation recommending this company.”

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Posted 3 years ago

“Purchasing from AO was easy, after contacting them they recommended a brand and model with a great price. I purchased two units which was delivered to Tasmania in a timely manner, thank you”

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Posted 3 years ago

“This is an honest and reliable company. Prices were great.”

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Posted 3 years ago

“Delivered nice and fast without hassle.”

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Posted 3 years ago

“Great assistance in getting a part over to New Zealand that we could not source locally.”

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Posted 3 years ago

“Reliable and helpful”

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Posted 3 years ago

“I found service was good, prices were good, and delivery was prompt.”

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Posted 3 years ago

“Well priced units for sale but the price for freight is inconsistent. On comparing two units that consisted of one outdoor and one indoor unit of the same size and capacity, there was a difference of $100 in the freight. Other than this , top service, communication and even rang on the delivery day to check it arrived safely .”

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Posted 3 years ago

“Bought the Rennai full installation package - good price. Very good communication at first but then did not return calls about providing an installation date, which was put off a few times. When installation happened, it was by a 1st rate couple of guys who cleaned up and worked through into the evening to finish the job. Well worth updating the old aircon with this Rennai - quiet and efficient.”

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Posted 3 years ago

“The staff was helpful”

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Posted 4 years ago

“Purchased two Mitsubishi Heat Recovery Ventilators. The ordering and paying side was excellent but the delivery (rural) was confused. Tracking of the delivery was hit and miss, having to be home for three days with no word of a delivery time or date and they turned up early one morning when we wern't expecting it - luckily we were at home that morning. Very happy with the product though. You need either a plan B (some place I can go to pick it up) or a tracking system that works. I got the impression the delivery service does not do tracking. Would use this service again - the admin side was good and delivered the correct thing.”

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Posted 4 years ago

“Installation - 5 stars Communication - 3 stars”

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Posted 4 years ago

“Very quick to install the airconditioning units & very efficient installers. I didn't get a guarantee form to fill out & a receipt to say I had paid in full.”

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Posted 4 years ago

“They had a great price for the Daikin ducted AC system we were after and their quote for supply and installation was $$$ cheaper than anyone else! And Davis the AC installer did a fantastic job!!”

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Posted 4 years ago

“Airconditioning Online reliably provided the service of retailing a split system air-conditioner. They arranged a rescheduling of their advised delivery date to suit my needs. There was adequate communication during the process by email and phone. Delivery was made by a team who delivery exclusively for the air conditioner supplier (Samsung) and they were friendly and obliging in placing the unit where I wanted it.”

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Posted 4 years ago

“Expensive delivery fees, but product delivered as requested and in good order.”

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Posted 4 years ago

“Good service, only problem was verifying my payment.”

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Posted 4 years ago

“Good customer service, friendly staff.”

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Posted 4 years ago

“Easy to do on line. Pivk what a load of bull. Traveling all over sydney to pick up stuff. 6 hrs should charge you for me time”

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Posted 5 years ago

“Good price”

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Posted 5 years ago

Airconditioning Online is rated 4.5 based on 417 reviews