Airconditioning Online Reviews

Name: Airconditioning Online
Rating: 4.51

4.5 Rating 507 Reviews

88 %

of reviewers recommend Airconditioning Online

4.5

Based on 507 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat

Airconditioning Online 5 star review on 17th March 2023

Constantin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and follow up”

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Posted 4 years ago

“The web site is reasonably easy to search. It could be improved by supplying user reviews, or more details such as the noise level of thr products”

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Posted 4 years ago

“Everything happened as per expectations. No hidden surprises and well packed for interstate travel. Toshiba was chosen as they pioneered inverter technology back in the 1980's and have plenty of experience.”

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Posted 4 years ago

“Good installation however I found a long plastic conduct pipe left on the roof with pieces of copper and other bits. Tradies should have cleaned the roof before leaving.”

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Posted 4 years ago

“Very simple ordering process and great communication regarding delivery etc. Very happy with the products and service thank you.”

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Posted 4 years ago

“I did a review when I got it months ago. A repeat email such as this makes me suspicious. Has your system been compromised? Are my payment details etc safe? . I am less likely to purchase rom this business in the future. Well done on your IT shooting you in the foot”

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Posted 4 years ago

“Products are great value.”

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Posted 4 years ago

“Organising a quote and agreeing on a price was easily done using the online portal. After a few communication problems, my new unit was duly delivered and installed. The service was both efficient and friendly. I would have little hesitation recommending this company.”

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Posted 4 years ago

“Purchasing from AO was easy, after contacting them they recommended a brand and model with a great price. I purchased two units which was delivered to Tasmania in a timely manner, thank you”

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Posted 4 years ago

“This is an honest and reliable company. Prices were great.”

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Posted 5 years ago

“Delivered nice and fast without hassle.”

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Posted 5 years ago

“Great assistance in getting a part over to New Zealand that we could not source locally.”

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Posted 5 years ago

“Reliable and helpful”

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Posted 5 years ago

“I found service was good, prices were good, and delivery was prompt.”

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Posted 5 years ago

“Well priced units for sale but the price for freight is inconsistent. On comparing two units that consisted of one outdoor and one indoor unit of the same size and capacity, there was a difference of $100 in the freight. Other than this , top service, communication and even rang on the delivery day to check it arrived safely .”

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Posted 5 years ago

“Bought the Rennai full installation package - good price. Very good communication at first but then did not return calls about providing an installation date, which was put off a few times. When installation happened, it was by a 1st rate couple of guys who cleaned up and worked through into the evening to finish the job. Well worth updating the old aircon with this Rennai - quiet and efficient.”

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Posted 5 years ago

“The staff was helpful”

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Posted 5 years ago

“Purchased two Mitsubishi Heat Recovery Ventilators. The ordering and paying side was excellent but the delivery (rural) was confused. Tracking of the delivery was hit and miss, having to be home for three days with no word of a delivery time or date and they turned up early one morning when we wern't expecting it - luckily we were at home that morning. Very happy with the product though. You need either a plan B (some place I can go to pick it up) or a tracking system that works. I got the impression the delivery service does not do tracking. Would use this service again - the admin side was good and delivered the correct thing.”

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Posted 5 years ago

“Installation - 5 stars Communication - 3 stars”

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Posted 5 years ago

“Very quick to install the airconditioning units & very efficient installers. I didn't get a guarantee form to fill out & a receipt to say I had paid in full.”

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Posted 5 years ago

Airconditioning Online is rated 4.5 based on 507 reviews