Airconditioning Online Reviews

Name: Airconditioning Online
Rating: 4.47

4.5 Rating 418 Reviews

87 %

of reviewers recommend Airconditioning Online

4.5

Based on 418 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My 20 year old ducted floor aircon came to its end. I obtained a quote to have installed a Fujitsu SET-ARTH36KHTA 10.0kW High Static Ducted Air Conditioner 1 Phase. Quote received from my usual air-con company seemed expensive. I offered Airconditioning Online the chance to quote for the job. To my surprise, they saved me 35% of the quote I had been provided. Their response times were great and the installers they used were very professional. More than happy to recommend their bang 4 buck service.”

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Posted 9 months ago

“I recently bought a TECO Split System Air Conditioner from AirConditioning Online and, I'm impressed with their service and quick delivery. The discounted price was a welcome bonus. For anyone looking for a great deal on air conditioners, I highly recommend checking out AirConditioning Online.”

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Posted 9 months ago

“Highly recommend this company.. I Ordered on the Wednesday and was delivered on the Thursday”

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Posted 10 months ago

Thanks for the 5-star and positive review, Bob. We’re pleased to hear that your order was delivered so swiftly. If you need any further assistance, don’t hesitate to reach out.

Posted 9 months ago

“All good, ordered the air conditioner on Friday & able to pick up locally the following Monday at no extra cost. The company answered texts in a timely manner with many thanks 🙏”

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Posted 10 months ago

“I was very pleased with the price of my airconditioning unit and the customer service was excellent.”

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Posted 10 months ago

“Great service, great pricing. Installation carried out efficiently and installers were wonderful”

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Posted 10 months ago

“Great quick service and got the product i needed”

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Posted 10 months ago

“I am very pleased with the prompt and professional service when ordering my air conditioner. I found the whole process very easy and would recommend the company.”

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Posted 10 months ago

“From the beginning Airconditioning online were extremely professional with every aspect of my dealing with them...Communication was exemplary...I was made aware of all aspects of the journey of my sale...and the delivery was fast and on time...I can't say enough about this company and would definitely recommend them...I found the price very competitive also...”

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Posted 10 months ago

Thank you so much for your wonderful review, Shey. We're delighted to hear that you found our communication exemplary and our service professional from start to finish. We're also glad the delivery met your expectations and that you found our prices competitive. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Posted 10 months ago

“Excellent service and very helpful man on the phone. This company deserves a medal for their customer service. Very hard to find now a days. The whole sale was a breeze. Thank you.”

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Posted 11 months ago

“The worst customer service experience I've ever encountered. I purchased a unit online and was sent to a factory in Clayton to collect it, not only was the warehouse manager incredibly rude, he had zero clue about me coming to collect the item. No customer service skills whatsoever, I would never buy from them again.”

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Posted 11 months ago

Hi Customer, We're very sorry to hear about your experience. This is not the service we aim to provide. Please message us with your order details so we can resolve this issue and improve our service. Thanks a lot.

Posted 11 months ago

“5🌟 very happy with the quick and ease of the purchase.”

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Posted 11 months ago

“The only company state circuit breaker rating for each model. Helpful to prepare wiring.”

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Posted 1 year ago

Hi Martin, Thank you so much for taking the time to leave us a rating and review. We truly appreciate your feedback. We always strive to ensure that our customers have a hassle-free experience on our website. Please feel free to let us know if there's anything we can assist you with in the future. Thank you

Posted 1 year ago

“Service support was good, very helpful with providing assistance. Freight a bit expensive, overall would use again”

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Posted 1 year ago

Hello, Simon, Thank you for your feedback. We're glad to hear that you found our service support helpful. We'll take note of your comment about freight costs and work to improve in that area. We look forward to serving you again in the future.

Posted 1 year ago

“Good service and price”

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Posted 1 year ago

“Competitive prices. Helpful staff who followed up enquires in a timely manner. Delivery was as stated and hassle free.”

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Posted 1 year ago

“Good customer service. Thanks”

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Posted 1 year ago

Thank you so much for your five-star rating. Feel free to let us know if there's anything we can do for you in the future. Thank you again.

Posted 1 year ago

“I purchased a Daikin air conditioner and was happy with the price and also my dealings with Airconditioning Online. I needed to pick up the air conditioner and the instructions to do so where clear and straightforward. I would recommend Airconditioning Online and I will leave another review when my air conditioner is up and running. Thankyou for the pleasant experience”

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Posted 1 year ago

Hi Tennille, Thanks a lot for the great rating and review! We really appreciate it. We're excited to hear from you again once your system is working smoothly. Feel free to let us know if there's anything we can do for you in the future.

Posted 1 year ago

“It was a breeze to deal with this supplier. I received the unit within the week and I installed it myself the same day. It works well and exactly as described. What a difference it made to the room downstairs. Now guests can sleep there in the heat of summer with no problem. Highly recommended.”

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Posted 1 year ago

Thank you sincerely for your time in leaving such a positive rating and review. Should you require any assistance in the future, please don't hesitate to let us know. We're here to help

Posted 1 year ago

“Great product and excellent customer service, the follow up from AO has been next level with continuous phone calls from them as to the progress of my order and the delivery!”

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Posted 1 year ago

We’re so grateful that you took the time to leave us a 5-star review, Laurie. Thank you very much. If you have any concerns in the future, please do not hesitate to let us know.

Posted 1 year ago

Airconditioning Online is rated 4.5 based on 418 reviews