Airconditioning Online Reviews

Name: Airconditioning Online
Rating: 4.50

4.5 Rating 469 Reviews

88 %

of reviewers recommend Airconditioning Online

4.5

Based on 469 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Airconditioning Online 5 star review on 17th March 2023

Constantin

Anonymous

Anonymous // 01/01/2019

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“I have bought ten of these air cons from this company ,as they are competitive on there pricing and the units work excellent. I have placed them in our rental properties and commerical propertie. The company has excellent support system in place in case you have any question, Excellent customer service. We will only use this company from now on.”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review, Sharon. We’re thrilled to hear you’re happy with the price, performance, and our support. We appreciate your continued trust and look forward to assisting you in the future. Kind regards, Team Airconditioning Online

Posted 2 months ago

“Great product, great service, happy with the whole process would buy from again highly recommended AAAAAAAA++++++++”

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Posted 2 months ago

Thank you for your fantastic review, Angela. We’re thrilled you’re happy with the product and the service, and that you’d choose us again. Your recommendation means a lot to us. Kind regards, Team Airconditioning Online

Posted 2 months ago

“Friendly and very helpful support on the phone, great supplier with best pricing, thanks guys”

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Posted 2 months ago

Thank you for your fantastic review, George. We're glad you found our phone support friendly and helpful, and that you appreciated our pricing. Kind regards, Team Airconditioning Online

Posted 2 months ago

“The delivery fee $385 so expensive and pick up warehouse is in Yalata Very unconvinient”

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Posted 2 months ago

“Waiting on a response to a query I’ve raised but there’s silence Both splits installed need servicing ! Both don’t work It’s been a few years since they were installed but I just need help”

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Posted 3 months ago

Hi Minette, we’re sorry to hear you’re having trouble with your split systems and that you feel left without support. We understand how crucial it is to have your units working well, and we want to assist you in resolving this matter. Please reach out to our customer service team with your details, and we will do our best to provide the help you need. Thank you for your patience, and we look forward to hearing from you soon. Warm regards, Team Airconditioning Online

Posted 3 months ago

“Great purchase”

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Posted 3 months ago

Thank you for your fantastic review, Gary. We’re thrilled you had a great purchase. If you need anything, we’re here to help and look forward to serving you again. Kind regards, Team Airconditioning Online

Posted 2 months ago

“I found this company online and they had the best price for the unit I was after. Bought it and got a responce very soon after. Was told that it would take between 1 and 10 days but it was ready to pickup within 3. Perfect. Have alreay had it installed so I'm stoked!!”

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Posted 3 months ago

Thank you for your fantastic review. We’re really pleased you got a great price, a quick response, and a fast pickup-ready experience. Enjoy your new unit and if you need anything, we’re here to help. Kind regards, Team Airconditioning Online

Posted 2 months ago

“The entire experience was excellent.From initial consultation till the technicians worked tirelessly.Highly recommend them.”

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Posted 4 months ago

Thank you for your amazing feedback, Avedis. We’re so glad to hear that you had an excellent experience from start to finish. Your recommendation means a lot to us and our team will be thrilled to hear your kind words.

Posted 3 months ago

“Fast service....Items as described...Picked up from warehouse...professional transaction. Thanks...will buy again.”

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Posted 4 months ago

Thank you for your kind feedback! We’re happy to hear you were pleased with our fast service and smooth pickup process. We appreciate your support and look forward to serving you again in the future.

Posted 3 months ago

“The buying experience was really good. Communication was excellent and delivery was what I expected. Would happily recommend AC Online.”

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Posted 4 months ago

Thank you so much for your 5-star review. We’re glad to hear you had a great experience with our team and that everything went smoothly. We truly appreciate your recommendation and support.

Posted 3 months ago

“Very happy with the company. We ought to to have paid to get it delivered instead of going to the warehouse - one small car among all those trucks!”

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Posted 4 months ago

Hello, Sandra. Thank you for your feedback. We’re glad you’re happy with our service. Please don’t hesitate to reach out if you need any help in the future.

Posted 4 months ago

“We had a really good experience getting an AC installed at our apartment. It was a ducted system and required a bit of extra work in the roof cavity, but the guys had no complaints and did a really good job. They were efficient, clean, and were very professional. Highly recommend.”

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Posted 4 months ago

Thank you for sharing your experience! We're thrilled to hear the team did a great job with your ducted system. We really appreciate your recommendation and are always here if you need any help in the future.

Posted 4 months ago

“Very good customer service. Will order again.”

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Posted 5 months ago

“Very satisfied with the the whole process from choosing the skinny in window reverse cycle ac , to a very efficient delivery and a good quality product that works so well for what we need! Thank you online air conditioners”

Helpful Report

Posted 5 months ago

Thank you for your wonderful review! We’re thrilled to know you’re very satisfied with the entire process—from choosing your window reverse cycle AC to the efficient delivery and performance of the unit. It’s great to hear the product is working well for your needs. We look forward to assisting you again in the future.

Posted 5 months ago

“Took a while to post but all good- got it! Easy communication”

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Posted 5 months ago

Thank you for your feedback! We’re glad to hear that you found the communication easy and that you received your order safely. We appreciate your patience with the posting time and will continue to improve our service.

Posted 5 months ago

“The phone service was very responsive. I will be happy to use air conditioning online in the future.”

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Posted 5 months ago

Hello, Geoff. Thank you so much for your 5-star review! We’re delighted to hear that you found our phone service responsive. We truly appreciate your support and look forward to assisting you again in the future.

Posted 5 months ago

“The staff covered a very urgent need of mine with utmost professionalism. They used multiple communication channels to get the process running faster. The only thing I'd suggest them work on is the order process time. If they can unlock the ablility to process an order for a product that's in the stock within a day and make it ready for pickup from warehouse, it would be great. Having said that, they still have been very helpful and I will come back to this store when I need another air conditioning product.”

Helpful Report

Posted 5 months ago

Thank you for your thoughtful review and kind words about our team’s professionalism and support. We truly value your feedback regarding order processing time and will take this into account as we work on improving our service. We’re glad we could assist you with your urgent need and look forward to welcoming you back when you need your next air conditioning product.

Posted 5 months ago

“Very pleased with the service you provided The staff were very nice and helpful”

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Posted 5 months ago

Thank you for your kind words, Adrian. We’re delighted to hear you were pleased with our service and found our staff nice and helpful. We truly appreciate your support.

Posted 5 months ago

“Excellent service and communication, very helpful. The aircon unit is great. Would highly recommend. Thank you”

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Posted 5 months ago

Thank you so much for your kind words and 5-star review! We’re glad to hear you’re happy with the service, communication, and your new aircon unit. Your recommendation means a lot to us. Enjoy the comfort!

Posted 5 months ago

“Very caring and good service. Great prices on all ranges of airconditioners”

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Posted 6 months ago

Thank you for your kind words! We’re happy to hear you appreciated our service and pricing. It’s always our goal to provide the best value and care to our customers.

Posted 5 months ago

Airconditioning Online is rated 4.5 based on 469 reviews