Airtax (by Vialto Partners) Reviews

Name: Airtax (by Vialto Partners)
Address: 20 Bond Street, Sydney
Rating: 4.51

4.5 Rating 2,263 Reviews

89 %

of reviewers recommend Airtax (by Vialto Partners)

Company Reviews

Questions

Metrics

4.5

Based on 2,263 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

1300247051

Email:

mark.j.oneill@vialto.com

Location:

20 Bond Street
Sydney
2000

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Airtax (by Vialto Partners) 5 star review on 17th May 2018

Nasir

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seems like everyone is working from home. Takes a long time to get the right support”

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Posted 4 years ago

“System had a technical glitch. My problem was not resolved even after 3 days, specially when I stated that it’s an emergency and I need to file my tax. The support exec reached out and said the problem was solved after 3 days, but it was not resolved and now I am left hanging over the weekend without any kind of support.”

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Posted 5 years ago

“Very slow service for the third year now, very unreliable”

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Posted 5 years ago

“Called ATO and they said that i could change PAYG and lodge with airtax still pay my PAYG full although i zero income on BAS.”

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Posted 5 years ago

“Very disappointing support”

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Posted 5 years ago

“Hi Team, I have tried to use below link to get it cancelled but this is too hard to do it. Please support as i requested it at the time of registration as well not to register for GST as its a food delivery business.”

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Posted 5 years ago

“Took 2 days to lodge BAS”

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Posted 5 years ago

“apps always dead”

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Posted 5 years ago

“Doesn’t work syncing with uber income.”

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Posted 6 years ago

“Great for GST but not for tax. Attempting to lodge a tax return is frusterating. I do not want to pay for a tax assistant but it was added without my permission and now can not remove. The phone number does not work either.”

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Posted 6 years ago

“Too expensive for what it is”

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Posted 6 years ago

“Excellent service. Thank you.”

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Posted 6 years ago

“Very poor service to backdate gst they wasted almost 2 weeks, even though they couldn't do it at last i called the ato and they fixed the issue in 5 mins”

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Posted 6 years ago

“I didn't get my ABN.. No good service”

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Posted 6 years ago

“Need phone number to call you That’s why I am giving you a very poor review”

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Posted 6 years ago

“Very unprofessional because they told me in a email whens a good time to call you to discuss your problem and they never called”

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Posted 6 years ago

“To expensive, doesn’t integrate easily with quickbooks And the annual one way to expensive”

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Posted 6 years ago

“Zero out of 10.”

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Posted 6 years ago

“I was estimated a refund of $2500, then received $80.00 from the ATO. Ended up spending more on the Airtax service than I received as a refund!”

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Posted 7 years ago

“Airfax is fast and easy to apply. Very convenient and helpful. Thanks Airfax .”

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Posted 7 years ago

Airtax (by Vialto Partners) is rated 4.5 based on 2,263 reviews