Airtax (by Vialto Partners) Reviews

Name: Airtax (by Vialto Partners)
Address: 20 Bond Street, Sydney
Rating: 4.53

4.5 Rating 2,241 Reviews

90 %

of reviewers recommend Airtax (by Vialto Partners)

Company Reviews

Metrics

4.5

Based on 2,241 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Airtax (by Vialto Partners) 5 star review on 17th May 2018

Nasir

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor service to backdate gst they wasted almost 2 weeks, even though they couldn't do it at last i called the ato and they fixed the issue in 5 mins”

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Posted 4 years ago

“I didn't get my ABN.. No good service”

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Posted 4 years ago

“Need phone number to call you That’s why I am giving you a very poor review”

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Posted 4 years ago

“Very unprofessional because they told me in a email whens a good time to call you to discuss your problem and they never called”

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Posted 4 years ago

“To expensive, doesn’t integrate easily with quickbooks And the annual one way to expensive”

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Posted 4 years ago

“Zero out of 10.”

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Posted 4 years ago

“I was estimated a refund of $2500, then received $80.00 from the ATO. Ended up spending more on the Airtax service than I received as a refund!”

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Posted 4 years ago

“Airfax is fast and easy to apply. Very convenient and helpful. Thanks Airfax .”

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Posted 4 years ago

“I don’t understand why your fee structures are inconsistent for BAS?”

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Posted 5 years ago

“I never received a confirmation that my bas was reviewed for payment”

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Posted 5 years ago

“Basically told me that my abn and gst registration would take me no more than 2 -3 days but because of maintenance on some website that they use for registration I had to by Thursday which was 4 days since I joined Airtax I had to do it myself and after I did it myself I get an email from airtax stating that they registered me which is a lie ....and during the week I was emailing them several times to ask if they have registered me yet and I got no response then finally when I get a response I get them basically stating that if i didn’t like it to do it myself......the most unreliable company I have ever come across”

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Posted 5 years ago

“It took almost 2 months to get my abn number when it states 10 minutes.”

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Posted 5 years ago

“you have set up an ABN I DO NOT WANT”

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Posted 5 years ago

“When I tried to my BAS. The calculation which is showing in the air tax is wrong.”

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Posted 5 years ago

“Communication was slow by email and there was no phone number associated with Airtax. This was not helpful.”

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Posted 5 years ago

“Do these reviews really matter. You charge $49 fora BAS lodgement when the income is $0. Looks like it’s an income generation technique by ATO and pricewater”

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Posted 5 years ago

“Sent me a receipt afterwards with another customer's details. Clear breach of privacy and I am yet to receive a correct invoice, assume my private details are floating around in someone else's hands.”

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Posted 5 years ago

“The boxes are a bit confusing keep proptinprompting me the change my expenses in order to lodge my BAS.”

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Posted 5 years ago

“I am very happy to use airtax because it’s very easy to use but the response time is very poor after lodging the tax or BAS you guys take 2 or three weeks to response which is very annoying this happened to me 3 or 4 time.”

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Posted 5 years ago

“data not match with actual data from our earnings”

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Posted 5 years ago

Airtax (by Vialto Partners) is rated 4.5 based on 2,241 reviews