Airtax (by Vialto Partners) Reviews

4.5 Rating 2,238 Reviews
90 %
of reviewers recommend Airtax (by Vialto Partners)
4.5
Based on 2,238 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read Airtax (by Vialto Partners) Reviews
Anonymous
Anonymous  // 01/01/2019
The GST assessment came up with $0 owing despite the fact I know I owe GST... But no explanation as to why?
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Posted 4 years ago
I dont know what this means but you keep on sending me this.
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Posted 4 years ago
I feel as though I’m being screwed by the ATO on my BAS and you guys aren’t going into bat for me but just taking the easy money.
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Posted 4 years ago
Not effeective assist
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Posted 4 years ago
Found it quite expensive for processing of BAS for periods of low income
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Posted 4 years ago
Your dashboard should update to the correct refund amount and not the estimated amount based on all the info already sent to you.
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Posted 4 years ago
Would not let me import my quick books self employed data
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Posted 4 years ago
Unfair that to lodge my BAS fee was $49 and the amount payable was $17.
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Posted 4 years ago
It certainly easy to use but way too expensive especially when I can do it on the ATO for free
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Posted 5 years ago
Gave me the same number I already had
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Posted 5 years ago
Suppose the saying, if you want something done right do it yourself.
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Posted 5 years ago
The service said it will auto pull my data , and then it said its too high for my income, the rider fee, and was suggesting me to take a service that cost AUD 149 , for a GST of only AUD 88. It looked like a scam to me , because i compared all the rider fees monthly and it turned out to be the same that the AIRta oull out. I was not impressed with this upsell.
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Posted 5 years ago
Not satisfied
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Posted 5 years ago
Lengthy wait and not open about processing times.
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Posted 5 years ago
Last year was a fantastic experience. These year it took over a month for a response after submitting and then it was wrong. I was a huge advocate for Airtax but won’t be recommending again
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Posted 5 years ago
Very over pr
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Posted 5 years ago
Its not very mobile friendly and the email set up needs work.
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Posted 5 years ago
You need a phone service
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Posted 5 years ago
no details of status of lodge, it just said submitted. like to see an interactive lodgement progress status. Would be good also to have a statement of the lodge, not a lodge of how much i owe. So we can keep copys of them for tax purposes at end of year.
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Posted 5 years ago
Airtax was unable to connect to my Uber account
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Posted 5 years ago
Airtax (by Vialto Partners) is rated 4.5 based on 2,238 reviews