Airwallex Reviews

Name: Airwallex
Address: Level 7, 15, William Street,, Melbourne
Rating: 4.82

4.8 Rating 138 Reviews

96 %

of reviewers recommend Airwallex

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Phone:

13 32 99

Email:

joe.romeo@airwallex.com

Location:

Level 7, 15, William Street,
Melbourne
3000

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As an international business working with multiple currencies, Airwallex is an amazing solution to the challenges that have come up. The team is very responsive and insightful, highly recommend Airwallex!”

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Posted 3 years ago

“I have dealt with many online business banking solutions as a director of a start up. I faced a lot of stumbling blocks in making the traditional banking system work for my business. Airwallex solves all those problems, in fact they are customer focussed and go out of the way to solve your problems to do 2 things (apart from many others): -One to make your cross boarder payments and online business transaction as smooth as possible -Secondly to reduce your cost in doing above by doing there magic! and truly as a customer it seems so easy that you will not believe it. Debbie has been amazing in making time for me as my account manager and answered all my questions. She has also re-assuared me that I will not be alone in my journey which as a new business means alot to me. I look forward to making a long lasting business relationship with Airwallex. They are highly highly recommended !!”

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Posted 3 years ago

“Recently joined airwallex and did so for the following reasons: 1. Best service from Debbie and the team. 2. Super easy system/platform to use 3. Competitive fx rates It's rare these days to get businesses that offer good service and particularly to small businesses too. Thanks”

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Posted 3 years ago

“It has been a relatively new experience for us, what I mean by that is, actual amazing customer service from a bank!!! Not just amazing customer service, but extremely attentive to requests that require urgent attention. From day one, reaching out requesting to set up an online meeting to ensure we understood the platform. Couldn't be happier, specially with all the e-com integrations... Highly recommend!”

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Posted 3 years ago

“In today's session, Anna understands my queries and can resolve them with details. The share-screen demo today was fluent and it shows that Anna understands the platform deeply. Thanks again for the helpful assistance, Anna.”

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Posted 3 years ago

“We've been using the platform for a couple of months now. We've been a long term user of transferwise but really needed to be able to issue virtual cards for team members and clients so that's what drew us to Airwallex. So far it's all worked perfectly and seamlessely. We haven't used it much for making payments yet as most of our funds are still held at transferwise so I can't yet comment on competitiveness of rates but we have been receiving payments from clients without any issues. Only downside at this stage is that they don't have an app but I imagine it's in the works.”

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Posted 3 years ago

“Brilliant experience! Sign up process was really easy, quick to add funds and setup/sync with Xero + love the Rewards program! Converting $$ and making international payments is awesome - all the relevant info was visible and could be sliced and diced any which way so I could confidently know what was going on and accurately convert the exact amount needed. No niggly extra dollars to cover esimated fees. This clarity saved $121.61 in fees, 0.010576 better conversion rate and multiple conversions.”

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Posted 3 years ago

“Airwallex has already proved it's worth within days of using the platform. Most of our supplier are based outside of the UK and we're saving considerable amounts compared to our previous bank when paying an invoice. The setup was quick and easy thanks to Ben and the ongoing support is fantastic - he's always available if I have any questions. I'd recommend any e-commerce brand to make the switch to Airwallex.”

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Posted 3 years ago

“Trade was very easy. When my wife did the transfer she was a little nervous because it seemed too simple. Yes we saved just over $800 compared with the our other banks rate. We did a comparison as she executed the trade. So about 1.6% we saved.”

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Posted 3 years ago

“Penny has been amazing, she has been very helpful, thorough and patient with the onboarding process and then through getting me stared she has gone above and beyond to help me understand how to use airwallx and integrate with my existing business. I am never bothered with referral schemes but because of Penny's customer service I have 100% confidence in referring my colleges to airwallx”

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Posted 3 years ago

“Super happy to be apart of the Airwallex team... their platforms simplicity brings my businesses peace at the backend of operations & the bonus is, we have more money back in our pockets...!!! Win-Win, Thanks Myles”

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Posted 3 years ago

“My account manager Lindsey Walsh has been very helpful and informative. Lots of great advice and information to help manage the new account configuration for the company.”

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Posted 3 years ago

“dwadwawdwa”

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Posted 3 years ago

“Fantastic solution to international payments! Great UI.”

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Posted 3 years ago

“Our introductory meeting with Penny Hua was fantastic. Is extremely refreshing to easily have access to meet someone who can answer all your initial questions. Penny was amazing and has helped us significantly navigate our initial stages.”

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Posted 3 years ago

“Airwallex is a dream come true! Has made the money trail of running my international business super streamlined. The interface is also pleasant to navigate and well organized.”

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Posted 3 years ago

“So far th respond and people I lgot in touch with, were very helpful”

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Posted 3 years ago

“Airwallex is a great payment platform. We saved tons in our international funds transfer as AirWallex offers super rates. Nathan and Yvia are most helpful in finding ways for us to make payments and remit funds in a cost-effective manner. Thanks !”

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Posted 3 years ago

“We have been using Airwallex now for about 4 months. It has proved to be a huge benefit for us and is an extremely flexible and user friendly platform. Their support has been first class. Timely and knowledgable. Thoroughly recommended.”

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Posted 3 years ago

“Lindsey was very helpful in getting us set up with Airwallex and provided great recommendations to help us with our international payments.”

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Posted 3 years ago

Airwallex is rated 4.8 based on 138 reviews