Aldi Reviews

2.5 Rating 1,332 Reviews

36 %

of reviewers recommend Aldi

Company Reviews

Questions

Metrics

2.5

Based on 1,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Aldi deliver? How long does Aldi take to deliver? Does Aldi deliver on time? How is accuracy and good condition of items delivered by Aldi?

Returns

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Customer Service

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How does Aldi deliver?

Helpful Report

(2 weeks ago)

Aldi delivers items by Courier.

Helpful Report

(2 weeks ago)

62.50%

Industry Average

“ With reference to the "Loo Roll" crisis Aldi had a delivery and everyone walked out of there with only 2 packs each. ”

- Anonymous

“ Rang Aldi who refunded right away and promised delivery on 27th if I wanted to re-order. ”

- Daisy

“ Excellent value for money and you can purchase online, unlike Lidl! The delivery is free over £20 spent and is always prompt. Food is good value and usually excellent quality. Wish there was a branch closer to me and I would be using it a great deal more. ”

- TJM

Aldi Reviews

Delivery - Average