“Ordered samples, never arrived. Phoned on a number of occasions, call never answered, messages not responded to, e-mails not replied to. Have to assume that this company has gone out of business and if not, it certainly deserves to!”
“I have been a previous customer of yours and was pleased with the carpets received but having made an order for some samples on the 21st August I am yet to receive them. I have rang and sent emails but haven't received anything.”
“Ordered samples on the 1st August which still haven't arrived. Chased them after 2 weeks and still no response. I would be very wary about spending money with this company!”
“Over 3 weeks, and there is no sign of my carpet.
Try to cancer order but no answer for phonecals, terrible service.
Think twice before make order from them.”
“I have been waiting for carpet samples to arrive for the past 5 weeks to no avail. I have spoken to them twice and assured they would be sent out yet still nothing. Emailing them got zero response. Very very poor.”
“No samples arrived! I emailed as per their instructions, no reply. Sorry to say I will not risk ordering 30sq metres of carpet without seeing a sample first so your loss.”
“I ordered two carpet samples at least two weeks ago and have still not received them. I did enquire about them at the beginning of the week but still no reply.”
