Allsopp & Allsopp Reviews

4.0 Rating 74 Reviews
74 %
of reviewers recommend Allsopp & Allsopp
Read Allsopp & Allsopp Reviews
Visit Website

Phone:

02476 627366

Email:

info@allsoppandallsopp.co.uk

Location:

115 New Union StreetCoventryWest MidlandsCV1 2NT
Coventry
CV1 2NT

Write Your review

Tell us how Allsopp & Allsopp made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Extremly unprofessional and Misleading agents. Only worry about their target completion
Helpful Report
Posted 1 month ago
Every time i have inquired for a rental or to buy a property with this company they have been difficult to get hold of. They ask you to leave a message and never reply. The receptionist when you get her is extremely impolite. I would not use them again there are many more companies in Dubai who give better service, one such one was Haus and Haus who eventually sold us our villa.
Helpful Report
Posted 1 month ago
I had a very bad experience with them while buying a property. Initially it was said that they would charge me 2% and later an additional 0.3% was charged as 'Conveyance charges' This fee was paid unnecessarily as this particular team was extremely unprofessional (Jodannah) She didn't even know basic maths and there were lot of miscalculations. I am still after them to get a refund from the previous owner. They just speak in a very polished manner but not professional. The sales agent Henry was good and he helped us find good property. He is good. But, there were 2 there were 2 other agents in the interim(both ladies) who didn't even had the courtesy to dress professionally. Please be very clear about what they are paying them as commission by reading the T & Cs and recalculate the amounts as there can be a lot of calculation errors
Helpful Report
Posted 1 month ago
Kelly Romani exudes positive energy in her work, she indeed us in the right work space. She sensed my family house preferences and was able to suggest a filing villa for us at Arabian Ranches 3.. She has made our settling in Dubai so easy .. Kelly keep it up ..
Helpful Report
Posted 5 months ago
The agent we used suddenly stopped replying to any of our messages and soon as it came to the end of our contract, which included not giving us back our 4,000aed deposit we placed for the apartment. If it helps his name was Chris - in case this was an isolated case by this agent. I'm guessing they also told the landlord to ignore us as we tried to reach out to them and they also suddenly began ignoring us at this moment. Very shady and untrustworthy agency. Better to avoid and use another agency.
Helpful Report
Posted 5 months ago
Really unprofessional and rude sales staff. They essentially don't care about your needs and instead pressure you to buy. We were shocked to have to deal with an Associates Director who is absolutely irrational and rude when dealing with customers because they don't even have basic facts for the property.
Helpful Report
Posted 5 months ago
Jumped up rich people who don't care about there true family an make other people rich.
Helpful Report
Posted 7 months ago
Samuel Marshall was the agent I worked with over the past few weeks in searching for a home, my personal experience with him as my agent was very pleasant and I would definitely recommend him and return to him again if needing to search for any more properties. During the few weeks in searching with Sam he was very nice and professional, he always responded to my messages in a timely manner and updated me on anything related to the property and would always confirm our viewing times. He is prompt and dresses in a professional manner. His approach to showing us the property was never aggressive, or always hovering as some agents can be. He would allow us to have our personal space but always be present and available to answer any questions when needed. He displayed knowledge on the properties we viewed, which showed us he was a great listener and attentive to the details we wanted in searching for our home; he would also ask for feedback on the properties and was ready and willing to go above and beyond. Sam showed us multiple properties and I would say he was extremely calm and patient, as we weren't the easiest clients. I also came in contact with a few other agents from Allsopp & Allsopp during some viewings, and they as well were also very professional and greeted us with a warm smile and were full of knowledge. So my personal experience with them/Allsopp were great and I'm satisfied with the service I have received from their end.
Helpful Report
Posted 1 year ago
Pls check my Google Review at Allsopp & Allsopp Real Estate Dubai Head Office for the latest. I had a very bad experience with Allsopp. They took 2 Commissions for the 2 Year Contract for Renting in Apartment in Golden Mile in Palm Jumeirah in Dubai and did not do what agreed to do in handing the Apartment in good condition and it took 3 Months to settle in the apartment. I asked that they pay back the extra commission but they refused. Even after I did not complete the second year in the apartment; they did not give me back the extra commission they took. In fact they tried to make a Client view the apartment to rent which I declined as per the contract which does not mention I am obligated to make any client view before I move out. So I let another Real Estate Agency (BH) to have their client View the apartment and I even convinced their client to rent the apartment. So they couldn’t rent the apartment. I on the other hand did not take back the Security Deposit from the Landlord as she claimed she need to do different fixing to the apartment which has no relation to my usage. So I raised a Case at RDC Dubai against the Landlord and took back my Security Cheque. The Landlord had a Lawyer while I did not get a L:wayer. I wrote the Case myself and attached the Photos of the Current Status of the Apartment and asked one Printing Company beside RDC to write the case and do the Legal Translation then Upload the Case to RDC Portal and the Online attendance in front of the RDC Judge. I did Win the Case against the Landlord and took back my Security Cheque money. Also the Landlord had to pay for the Fees of the Court as well. Hence all I mentioned in my Google Reviews against Allsopp are Documented not Only on Emails and Whatsapp but also in RDC Case in Court. I tried many times to get my money back from Allsopp but they refused. In fact when I told them I will be doing Google Reviews to All Areas in Dubai and the Building / Villas in these areas and mention my bad experience with Allsopp, they threatened me that they will go to Court and copied their Lawyer. I obviously was not intimidated with that since all Communications with Allsopp are Documented in Emails/ Whatsapp and All Photos taken where at the time as it shows on Whatsapp. Now all what I have said is Documented in RDC Court. I have been in Dubai for nearly 15 Years. I do Google Reviews for nearly 2 Years now. I am reaching almost 2M Viewers in my Google Reviews due to my Fair and Honest Reviews. So I do my Google Reviews based on my experience let people decide if they want to deal with that Company or not. Here is the Link to My Feefo Review which had the WhatsApp messages that show I am telling the truth. https://www.feefo.com/en-US/leave-feedback/allsopp-allsopp/1e422e85-4ebd-4197-9434-6e2ff1b091f5/5f36b9cce4b0916a5c0f39d7?rating=null I had a bad and horrible experience with Allsopp. I rented in Golden Mile on Palm Jumeirah a 2 Bedroom. The Contract was signed 28 June. AllSopp was handling the work fixing in the apartment with the landlord as its written in email from Allsopp also the real estate agent said the same. From 28 June till 2 July nothing was done. I even offered to both owner representative and the real estate agent on Thursday 2 July that I can go day/time to apartment if they need me to go for the work. Nothing was done again from Allsopp side from Thursday 2 July till Monday 6 July evening. Nothing was done on Tuesday 7 July as promised from AllSopp side. I got in touch with landlord late evening on Tuesday 7 July. When I saw that things got stuck. So from all that there were a delay from Allsopp side for nearly 10 days. Allsopp took double commission which I was not informed of. They also took more than 5% Commission and still nothing was done. This was not written and it was last minute verbal info which I had no alternative except to accept since no other way to get in touch with Landlord to rent the apartment since it was exactly what I am looking for. It is also an upgraded apartment so it was nice. Still the Broker took extra money and they didn’t do their job. I am attaching images of the work not completed. They also said it is property managed through them then changed that and they kept saying something and not doing or changing the meaning of what they said. Now what is the meaning of Property Management? Pls see meaning this is same what I understood at the time when Josh said it. "Property management is the operation, control, maintenance, and oversight of real estate and physical property. This can include residential, commercial, and land real estate.” The part of Maintenance is included in Property Management. Later Joshua changed the meaning of Property Management then making it looks better handled by owner so no middle man. Allsopp send email saying that their Agent will work with the Owner / Landlord to get things fixed. This Matter is referring to things needs to be done in Apartment. I forward that email to you as mentioned. When I send an Email on Sunday 5 July I was not informed to handle issues with Landlord which their email. Allsopp also didn’t inform me with extra or additional Commission. So nothing at All in WhatsApp Messages or emails mentioning the Commission, as mentioned it was last minute verbally mentioned to me. I don’t even recall seeing in the advertisement on Property Finder that your company will take more than 5% of the yearly Rent. Even he said negotiate the rent but didn’t do so. I was not informed that AC/Chiller is not free and I as Tenant will pay for it. So you would think this is something should have been highlighted. Also there was 2K outstanding of AC on the Apartment. I asked the Landlord to pay so I can pay the deposit and that also made a delay in the start of AC and the Moving Company (Union Movers) had to work all day without AC. They send email confirming all things fixed and completed. Nothing were removed or fixed I sent them Photos of the same. I raised a complaint on Allsopp Page and had a response from the Head of Residential Lettings But nothing got done. Along the days the Head of Residential Lettings Was just arguing and debating with me and didn’t do anything. The Head of Residential Lettings was very rude and didn’t have any manners. Saying there are misunderstanding are very pathetic as well as not true at all since all messages are clear.
Helpful Report
Posted 1 year ago
I rented a flat in Skycourt tower managed by Allsopp, but I had a very bad experience. I was only 1 year from 15nov 21 to 14nov 22. No service maintenance proper. AC not working you can imagine weather in summer. More over the staff and managers attitude is inconsiderate and rude. In 1 year they increased the rent by 20%. Hence I decided to leave the flat. Also they kept sending me warning emails for so many reasons unnecessarily. On top of that I left the flat neat and clean, but they refused to give me my deposit back. I am making an official complaint to the rent dispute. I am writing this for other people to open their eyes before committing to such companies.
Helpful Report
Posted 1 year ago
Jack Evans, at the Coventry branch, helped selling a property following the death of my Aunt. I simply cannot express how helpful, kind and very efficient he was. He has to be the best agent I could have hoped for. Five stars doesn't even cut it! Jack ... you're one in a million!
Helpful Report
Posted 2 years ago
Louie provided great service from understanding my needs to finding me my desired property at JLT. Highly recommend this professional.
Helpful Report
Posted 2 years ago
Service akin to a second hand car Sales man . All marketing bling, self serving arrogance . Over priced and do not deliver the service they were paid for . Delayed the process / mishandled expectations of buyer and seller . Escalations to their leadership to take action - reply of basically we have your money now - we take no accountability. Have lodged a formal complaint with the authorities. Stay clear of these unprofessional deviants .
Helpful Report
Posted 2 years ago
After a bereavement I had the unenviable task of selling my mother’s property and have to say from day 1 Allsopp & Allsopp were superb. I met initially with Jack who was very professional and later dealt with Reece who was superb. At all stages I was kept in the loop and the team at Allsopp’s made every effort to put through a smooth and successful sale.
Helpful Report
Posted 2 years ago
Never had a Agency mis lead and even lie to me in 15 years , as Allsopp did with the sale of my Springs 12 type 2E villa. Did not say Buyer pre approval not in place. Buyer Emirates Id expiring in next 2 weeks, tho buyer had informed them. I asked for a 60 day Form F. Said 70 days just to be safe. Will complete in 60. Trf.took a 100 days - having a huge adverse impact for me. And instead of apologizing gracefully, all I got was an arrogance and a very neative attitude. And every 2 weeks a diff. Person to deal with. Will certainly not deal with them again, and will advise maximum caution to anyone who does.
Helpful Report
Posted 3 years ago
Do not use this company unprofessional nothing but lies and threats.
Helpful Report
Posted 3 years ago
We have received excellent service from Allsopp and Allsopp Coventry with regards to the letting of my flat with a tenant secured within a month. Special thanks must go to Jamie Fearn, Head of Residential Lettings, who has kept me up to date with progress either by phone or by WhatsApp and responded promptly to my calls. He has been a pleasure to deal with. Thank you Jamie.
Helpful Report
Posted 4 years ago
Selling my house through these estate agents and very impressed so far, Josh Wilkins valued the house and was very informative and understanding. Mark Hambridge has taken over the case and is very keen to keep things moving at a fast pace and is keeping everything in place for a smooth transition of sale
Helpful Report
Posted 5 years ago
This is the worst agency ever !!!! I hope they keep this review so every one can see. Very bad customer relations and all they need is you to rent or buy property from them and then they don't care any more. I have had a horrible experience with them ever. No courtesy and respect for their clients. Their drive is money which i feel they need so much.
Helpful Report
Posted 5 years ago
Joshua Malone sales Negotiator is a credit to Allsopp & Allsopp. Throughout the process of a recent property purchase Josh was professional supportive and couldn’t do enough to ensure the process ran smoothly. He polite friendly engaging approach made the whole experience a positive one and my husband and I would recommend this agency, particularly Josh if your looking for advice guidance in selling or buying a property.
Helpful Report
Posted 5 years ago
Allsopp & Allsopp is rated 4.0 based on 74 reviews