Amazon India Reviews

Name: Amazon India
Rating: 3.87

3.9 Rating 1,769 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had great service with Amazon but this last one was so terrible I don't have words for it. Ordered from a 3rd party seller on Amazon rated as amazing on the site. Order did not come after 10 days and each time I spoke to Amazon I was told to wait another 2 days. After multiple calls and emails I made a noise on twitter and still had no proper help in getting a refund. The purchase was expensive too. Had to email the MD email to get a response. Ended up that the sellers account was hacked and many people caught. Took 4 days after final email for a refund”

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Posted 6 years ago

“Very happy”

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Posted 6 years ago

“fantastic service”

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Posted 6 years ago

“Easy to use website with great delivery options available”

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Posted 6 years ago

“Quick delivery, easy to find what I needed with helpful filters and competitive pricing.”

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Posted 6 years ago

“Got new work trousers for a very reasonable price, good quality and comfortable. Delivery very quick as well.”

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Posted 6 years ago

“Amazon prime is worth every cent. The quick delivery and free returns has made life easier.”

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Posted 6 years ago

“Always delivered on time”

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Posted 6 years ago

“Quick delivery and products always as described.”

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Posted 6 years ago

“They usually stick to their delivery methods very well and occasionally the people that sell through Amazon are very helpful but Amazon always help with emails and to restore anything that has gone wrong or any problems and they are really good to talk to”

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Posted 6 years ago

“QUICK, AND THE PRODUCT AS EXPECTED !!!”

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Posted 6 years ago

“Unrivalled choice value and next day delivery. So reliable - my first choice for everything !”

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Posted 6 years ago

“You can get everything you need from amazon. Love it! Easy & fast”

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Posted 6 years ago

“This is without a doubt my all time favorite place to shop. Every month I spend hundreds of dollars and am very satisfied with the free shipping and return policy. This is the best for handicapped people who are housebound.”

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Posted 6 years ago

“We are insulating windows for winter so we bought bubble foils, window insulating kit, double sided tape and it is great. We received all items the other day and parcel contained everything that we ordered, also it all was as described. I can only recommend Amazon”

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Posted 6 years ago

“I have used amazon for a while now and found them very afficeant and good delivery time”

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Posted 6 years ago

“Everything about amazon is easy and stress free”

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Posted 6 years ago

“Great e-commerce”

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Posted 6 years ago

“Easy to order, quick delivery.”

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Posted 6 years ago

“Quick delivery ,have everything I ever want which I find exceptional as being disabled I have to shop from home.Thankyou.”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,769 reviews