Amazon India Reviews

Name: Amazon India
Rating: 3.81

3.8 Rating 1,820 Reviews

73 %

of reviewers recommend Amazon India

Company Reviews

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Metrics

3.8

Based on 1,820 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 10th November 2025

171

Anonymous

Anonymous // 01/01/2019

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“Amazon Prime fast delivery”

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Posted 7 years ago

“Amazing service as always! So fast at delivering and if ever is a problem the customer service guys are so helpful!! Huge 5*’s”

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Posted 7 years ago

“So easy to use and prime is amazing for next day delivery”

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Posted 7 years ago

“Everything is on Amazon. Whatever I need can be found on it. Very easy and quick to buy”

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Posted 7 years ago

“fast delivery”

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Posted 7 years ago

“je commande régulièrement sur Amazon et je n'ai jamais rencontré de soucis particuliers, une fois je ne pouvais plus avoir ma livraison, j'ai été tout de suite contactée pour trouver un arrangement et très vite remboursée, le personnel entendu au téléphone très à l'écoute, alors peu importe l'entreprise chez qui nous effectuons une commande, Amazon se charge très bien de la gestion de celles-ci, merci”

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Posted 7 years ago

“Fast delivery and always striving to do best for the customer if problems arise.”

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Posted 7 years ago

“They have delivery sorted really well always good”

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Posted 7 years ago

“Free shipping and when a problem arises they will replace or refund the items or money and shopping with Amazon is always a joy.Love them”

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Posted 7 years ago

“Billow Fabrics sell the Hobbs batting I need for quilting by the metre. Delivery is very speedy and will continue to purchase quality batting from them.”

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Posted 7 years ago

“Amazon find the product you want and the firms who sell it. They give you a choice of prices and a choice of suppliers. It is easy to order and the goods come quickly. Well done Amazon!”

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Posted 7 years ago

“As a Prime customer I used to have next day delivery including Sunday, it's no longer possible to rely on this service. I used to buy more on impulse with the excitement of getting my purchases next day so now It's more convenient to nip out to Argos. Shame.”

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Posted 7 years ago

“Received my inspection mirror all ok”

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Posted 7 years ago

“They have everything I need at great prices and fast shipping.”

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Posted 7 years ago

“Use Amazon to shop so frequently it's unreal. Prime is a must. Saved me on birthday and Christmas presents more times than I can remember. Prime video ands music make the subscription so worthwhile.”

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Posted 7 years ago

“fab shopping experience and delivered very quickly. all good would recommend to anyone.”

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Posted 7 years ago

“Delivery was quick”

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Posted 7 years ago

“Shipped an item.on Sunday”

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Posted 7 years ago

“I love the very fast shipping on items! My items always arrive well wrapped and never broken item! They have such a huge variety of items and usually very good prices on them!”

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Posted 7 years ago

“fast and convenient”

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Posted 7 years ago

Amazon India is rated 3.8 based on 1,820 reviews