Amazon India Reviews

Name: Amazon India
Rating: 3.87

3.9 Rating 1,775 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,775 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“je commande régulièrement sur Amazon et je n'ai jamais rencontré de soucis particuliers, une fois je ne pouvais plus avoir ma livraison, j'ai été tout de suite contactée pour trouver un arrangement et très vite remboursée, le personnel entendu au téléphone très à l'écoute, alors peu importe l'entreprise chez qui nous effectuons une commande, Amazon se charge très bien de la gestion de celles-ci, merci”

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Posted 6 years ago

“Fast delivery and always striving to do best for the customer if problems arise.”

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Posted 6 years ago

“They have delivery sorted really well always good”

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Posted 6 years ago

“Free shipping and when a problem arises they will replace or refund the items or money and shopping with Amazon is always a joy.Love them”

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Posted 6 years ago

“Billow Fabrics sell the Hobbs batting I need for quilting by the metre. Delivery is very speedy and will continue to purchase quality batting from them.”

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Posted 6 years ago

“Amazon find the product you want and the firms who sell it. They give you a choice of prices and a choice of suppliers. It is easy to order and the goods come quickly. Well done Amazon!”

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Posted 6 years ago

“As a Prime customer I used to have next day delivery including Sunday, it's no longer possible to rely on this service. I used to buy more on impulse with the excitement of getting my purchases next day so now It's more convenient to nip out to Argos. Shame.”

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Posted 6 years ago

“Received my inspection mirror all ok”

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Posted 6 years ago

“They have everything I need at great prices and fast shipping.”

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Posted 6 years ago

“Use Amazon to shop so frequently it's unreal. Prime is a must. Saved me on birthday and Christmas presents more times than I can remember. Prime video ands music make the subscription so worthwhile.”

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Posted 6 years ago

“fab shopping experience and delivered very quickly. all good would recommend to anyone.”

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Posted 6 years ago

“Delivery was quick”

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Posted 6 years ago

“Shipped an item.on Sunday”

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Posted 6 years ago

“I love the very fast shipping on items! My items always arrive well wrapped and never broken item! They have such a huge variety of items and usually very good prices on them!”

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Posted 6 years ago

“fast and convenient”

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Posted 6 years ago

“The website where you can find anything at a competitive price”

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Posted 6 years ago

“Amazon's website is easy to find items you want, prices are great, and they are shipped expeditiously and professionally.”

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Posted 6 years ago

“Have every single little piece that great”

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Posted 6 years ago

“Great products fast delivery”

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Posted 6 years ago

“Super fast delivery and have always been on time for me. My items have always got to me in great condition which I can't say for other shops online. Been with Amazon a few years now and that won't change”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,775 reviews