Amazon India Reviews

Name: Amazon India
Rating: 3.81

3.8 Rating 1,820 Reviews

73 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.8

Based on 1,820 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 10th November 2025

171

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely amazing how efficient Amazon are every time i place an order and how quickly it arrives. No problem at all with returns. I am very happy and confident in ordering from them.”

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Posted 7 years ago

“Great response from customer service when I received a faulty item. Will go back to Amazon because of the great customer service.”

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Posted 7 years ago

“I have purchased many products from them, and due to the high volume of my purchases and the nature of online shopping, things aren't always as expected when they arrive. Their policies are hassle-free and effective. Being able to return unwanted products frequently, without hassle, is a HUGE plus for an online company.”

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Posted 7 years ago

“the packing was over the top ,a .waste of wrapping”

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Posted 7 years ago

“I ordered an ultrawide monitor for a good price. My money was taken but three hours later I recieved an email to say my order had been cancelled. The proce on the website went up by 40%. I complained but was told it was a marketplace seller and they would chase on my behalf. I tried several more times after nothing came back but have just been ignored”

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Posted 7 years ago

“My first port of call when looking for a new or replacement item as they are hard to beat on price and availability. Quick delivery every time.”

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Posted 7 years ago

“On time and order always correct.”

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Posted 7 years ago

“Always great products and great quality”

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Posted 7 years ago

“derlivery speed same day”

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Posted 7 years ago

“Products always of superb quality and exactly as described. Never have any issues with ordering as website very straightforward.”

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Posted 7 years ago

“Nice clothes”

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Posted 7 years ago

“Never have a problem with this company the buying and delivery choices are so easy that its a pleasure to use their websight”

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Posted 7 years ago

“Almost always, ver fast deliver and well packaged”

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Posted 7 years ago

“Swift delivery always!! All the books and items I need at reasonable prices.”

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Posted 7 years ago

“Always love renting my books for school. Super easy”

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Posted 7 years ago

“Have never been disappointed with any order!”

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Posted 7 years ago

“good delivery service no shoddy goods wide range of items first class service”

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Posted 7 years ago

“Always a great company to order from. Rarely ever have issues with Amazon.”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“good price and posting”

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Posted 7 years ago

Amazon India is rated 3.8 based on 1,820 reviews