Amazon India Reviews

Name: Amazon India
Rating: 3.81

3.8 Rating 1,820 Reviews

73 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.8

Based on 1,820 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon India made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon India 1 star review on 10th November 2025

171

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always deliver on time and if there are ever issues (almost never) they rectify this. Always happy with using AMAZON to make purchases”

Helpful Report

Posted 7 years ago

“Quick delivery great product”

Helpful Report

Posted 7 years ago

“I love Amazon they make life easy for me,I can order things for my grandchildren and family and know that it is in safe hands. I have a disability and can't get out at times so on line shopping is good for me. Thank you”

Helpful Report

Posted 7 years ago

“Fantastic company, great prices, very speedy delivery , no quibbles if you need to return, definitely recommend Amazon the only place I shop”

Helpful Report

Posted 7 years ago

“Always beat others on price.fast service.good returns policy putting the customer first.”

Helpful Report

Posted 7 years ago

“Excellent on-time delivery, products always as expected and nicely packed. I have ordered many different items from Amazon India and had a great experience each time. I also love the range of products available.”

Helpful Report

Posted 7 years ago

“I never received my order. Got in contact with them and a few days after I received the item. Second time this has happened! I certainly don't trust the delivery guy that's for sure! Often throws my packages into the porch and runs literally!”

Helpful Report

Posted 7 years ago

“Amazon really needs to knuckle down on sellers that don't sell genuine items. A prestigious company likes it's self really should be cable... I'm guessing they couldn't care less as money is money for them at the end of the day i suppose. However quite annoying when trying to make a purchase to only to find 15 replicas. Decent prices, generally, could be cheaper though considering eBay.”

Helpful Report

Posted 7 years ago

“Great website, always good deals and products are always good quality. I recently put hashed a console game pre release. No lonely taken until dispatch! Great service and very honest”

Helpful Report

Posted 7 years ago

“Always deliver on time or earlier, good value for money items, Prime members get so much more benefits, Amazon put their customers first!!”

Helpful Report

Posted 7 years ago

“Ordering was easy. Delivery was very quick to arrive and no fuss.”

Helpful Report

Posted 7 years ago

“Bought a set of three living room furniture set. Spoke to customer service to ensure it comes on time, exceeded my expectations and it arrived the next day! Very good, 5 stars.”

Helpful Report

Posted 7 years ago

“Its so easy to order from them and a quick deliveryalways pleased with the service”

Helpful Report

Posted 7 years ago

“Seen it bought it got it , always that easy with amazon from the well laid out and easy to navigate website to the well wrapped parcel no wonder these guys are the best”

Helpful Report

Posted 7 years ago

“I use Amazon regularly and am currently a Prime member with free next day delivery and access to prime video which we use frequently. Parcels arrive promptly and well packaged. If we have a problem with a purchase it is easy to return with Amazon's returns service. Recommended for online shopping”

Helpful Report

Posted 7 years ago

“Ordered Harry Potter Scrabble via a retailer on Amazon and was told delivery would be by a certain date...the parcel arrive four days early!! This, coupled with emails saying my order had been processed, then order dispatched, made it a smooth and hassle free online purchase.”

Helpful Report

Posted 7 years ago

“Très heureuse”

Helpful Report

Posted 7 years ago

“Simple and straight forward”

Helpful Report

Posted 7 years ago

“Fast and reliable service giving me great confidence in the delivery service. I'd ordered two Divine Name King James Bibles, both of which arrived earlier than initially indicated. Being able to watch the delivery process as it unfolds, and see the estimated time of delivery, is a nice provision by Amazon. I just wish that those who packed the books didn't have greasy fingers that left the book covers a real mess!”

Helpful Report

Posted 7 years ago

“falta contenido”

Helpful Report

Posted 7 years ago

Amazon India is rated 3.8 based on 1,820 reviews