Amazon India Reviews

Name: Amazon India
Rating: 3.85

3.9 Rating 1,790 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,790 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 5 star review on 6th August 2025

170

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The market is very furnished and there are plenty of discounts”

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Posted 7 years ago

“Great website, fabulous fast replies. Always a happy customer”

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Posted 7 years ago

“Top job in less than 24hours perfect”

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Posted 7 years ago

“Ordered a fire kindle for my son after reading the reviews. He loves it and it was easy to follow the simple set up .”

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Posted 7 years ago

“Fast prime delivery is great”

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Posted 7 years ago

“items delivered in record time.. great quality excellent website.”

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Posted 7 years ago

“Very fast shipping, good product especially for an overseas shipping”

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Posted 7 years ago

“Amazon has got to be the best on line warehouse shopping I've ever done. ( I do a lot of shopping) on time always . Great quality I just love amazon I even have the prime”

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Posted 7 years ago

“Quick delivery, product choice is great. Price is also competitive.”

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Posted 7 years ago

“here was a problem with an order for a rug I made. The rug was taking too long to get here so I cancelled but the supplier was very awkward and did not help at all. Amazon stepped in and sorted everything out by ordering another rug from another supplier. Amazon were very helpful all the way through.”

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Posted 7 years ago

“First time using Amazon really pleased with product and delivery was next day really happy.”

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Posted 7 years ago

“Fast delivery, helpful customer service.”

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Posted 7 years ago

“Tutto bene grazie, articoli buoni e di buon mercato”

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Posted 7 years ago

“Amazon is very quick to deliver and easy to shop at - almost too easy. All I would say is sometimes, depending on what you are ordering, it's good to look at customer reviews, as sometimes the product isn't that great, but that isn't really to do with Amazon themselves. I have had an experience where Amazon messed up an order and I was given a £5 voucher to compensate, which was really nice of them! Definitely highly recommend, as if orders don't arrive, Amazon sorts it out and reimburses you - it is a legitimate company and very reliable.”

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Posted 7 years ago

“When I recently oredered blue tooth head phones from amazon online . The service they provided was second to none, from the time I ordered to when it arrived at my home. Amozon tracked my order and kept myself informed of the time and day of delivery. Thankyou Amazon would definetely reccomend you to my friends and family and use your services in ge future.”

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Posted 7 years ago

“Amazon always deliver!! First port of call always.”

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Posted 7 years ago

“They simply have everything i need!”

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Posted 7 years ago

“Never been disappointed with Amazon, fast delivery and quality products.”

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Posted 7 years ago

“Always order from Amazon great prices and lots to choose from plus prime delivery is an advantage”

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Posted 7 years ago

“Easy to find what you want, great items and sellers. Great to look and compare with reviews from others”

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Posted 7 years ago

Amazon India is rated 3.9 based on 1,790 reviews