Amazon India Reviews

Name: Amazon India
Rating: 3.85

3.9 Rating 1,791 Reviews

74 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,791 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 5 star review on 6th August 2025

170

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and spot on with delivery.”

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Posted 7 years ago

“Made sure my items arrived after a little confusion”

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Posted 7 years ago

“speedy delivery and great choice”

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Posted 7 years ago

“good service always”

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Posted 7 years ago

“Amazon is a one-stop shop that makes my busy life as easy as ABC. I order everything (hygiene products, jewelry, grocery, etc) from Amazon and always receive my products on time. I am on Amazon Prime and this allows me to get the majority of my products within two business days. I have been unsatisfied with very few products and Amazon made returning the products hassle-free with return shipping label. I am satisfied with Amazon and will continue to shop there.”

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Posted 7 years ago

“Easy to use and really fast at getting your item processed and delivered”

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Posted 7 years ago

“It just works, You order something and it turns up on or before time at a good price”

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Posted 7 years ago

“Fast service, loads of choice”

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Posted 7 years ago

“Excellent product range, great choice of delivery options and able to purchase and receive items at very short notice. Good telephone customer service”

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Posted 7 years ago

“Excellent service and delivery options”

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Posted 7 years ago

“Fantastic customer service and a good range of products”

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Posted 7 years ago

“ordered plaque for teachers its perfect and good value for money”

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Posted 7 years ago

“Description of an item taking you direct to what you want to purchase Easy links to review and pay for Purchase Overall delighted with the service”

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Posted 7 years ago

“Amazon is a quick and easy way to find items you need at a good price.”

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Posted 7 years ago

“Very happy”

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Posted 7 years ago

“Amazon top stars. Easy ordering, Prime is awesome not only fast delivery but music galore too. No effort needed..keep up the good work.”

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Posted 7 years ago

“They delivered the goods before time and kept me informed all the time how my delivery was proceeding excellent customer care.”

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Posted 7 years ago

“Good always arrive before stated date. Very efficient.”

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Posted 7 years ago

“Quality service every time”

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Posted 7 years ago

“Incredibly fast delivery, and competitive prices.”

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Posted 7 years ago

Amazon India is rated 3.9 based on 1,791 reviews