Amazon India Reviews

Name: Amazon India
Rating: 3.81

3.8 Rating 1,824 Reviews

73 %

of reviewers recommend Amazon India

Company Reviews

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Metrics

3.8

Based on 1,824 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 5 star review on 6th August 2025

170

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good delivery service, packaging a bit over the top, prices reasonable, a bit long winded on customer queries/complaints”

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Posted 7 years ago

“Excellent company. They manage to deliver in days what other well known brands take weeks to dispatch. Any problems dealt with immediately and without fuss.”

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Posted 7 years ago

“I am a prime member so the delivery is quite quick. Also returning the item is quite streamlined and hassle free.”

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Posted 7 years ago

“Best website for shopping there is. And I have had issues with both delivery and the product. But the customer assistance is just spectacular!!”

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Posted 7 years ago

“I have bought a keyboard for my Dell 5285 and it came damaged, I have returned it and I have gottena refund. Not hte first time I return something and the service is excellent.”

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Posted 7 years ago

“The best price and. Faster packages”

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Posted 7 years ago

“The Products to order were very easily accessible with great discretion and fast delivery.”

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Posted 7 years ago

“Quick delivery times, Convenient shopping and Reliable products”

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Posted 7 years ago

“good to use.”

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Posted 7 years ago

“For the best easy online shopping with fast delivery.”

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Posted 7 years ago

“Product arrived in good shape the day after I placed my order. Pricing was fair for what I received.”

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Posted 7 years ago

“Excellent service and super quick delivery.”

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Posted 7 years ago

“cheap prices - prime is worth every penny”

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Posted 7 years ago

“The best way to find deals is look on Amazon. Love online shopping....”

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Posted 7 years ago

“Brought a phone from Amazon it came amazing fast and was fantastic quality for the price”

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Posted 7 years ago

“Everything about Amazon i like.Had problems, they quickly fixed them.All of my shipping has been on time or before.Simply a great place to shop!Ive been shopping with them for years.No worries,Great prices,great people.What else can you want?”

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Posted 7 years ago

“Recently, I purchased a book called Shadows-Rephiam from this company through a friend and they have yet to fail me! Amazon ships what you need in the time frame that you need and that is promised. I will enjoy reading this book even tonight!”

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Posted 7 years ago

“Speedy shipping!!”

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Posted 7 years ago

“Excellend fast delivery. Arrived befor expected date.”

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Posted 7 years ago

“Efficient, easy to use site, just hassle free shopping.”

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Posted 7 years ago

Amazon India is rated 3.8 based on 1,824 reviews