Amazon India Reviews

Name: Amazon India
Rating: 3.81

3.8 Rating 1,826 Reviews

73 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.8

Based on 1,826 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 5 star review on 6th August 2025

170

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You can find everything in Amazon. It just makes your life easier. And the delivery is really quick and free in most of the cases. Their costumer service is amazing.”

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Posted 7 years ago

“I've purchased many times without any complaint. Everything normally arrives safe and sound. They only sell on a minimum standard quality ratio that make the most of your money. I recommend. Thanks ;-)”

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Posted 7 years ago

“Always deliver on time, any queries dealt with promptly”

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Posted 7 years ago

“The best customer service online! Fast delivery with Prime which also has it's other benefits!”

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Posted 7 years ago

“Great service, easy ordering and fast delivery!”

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Posted 7 years ago

“Fast easy delivery. Great products. App easy to use”

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Posted 7 years ago

“Always great, competitive prices and prime is amazing. Even when an item has not arrived we've had excellent customer service. They've reimbursed us for the trouble, sent a replacement item and given us an extra month of prime for the inconvenience. Cannot fault Amazon ever!”

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Posted 7 years ago

“Accidently ordered 2 of the same item. I went to Amazons website to return 1 of the items and they said I could keep it because it was low value and a 1 time mistake. Very good customer service!”

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Posted 7 years ago

“They package you order as soon as you pay them and you can rest assured that you order is on its way and will arrive in no time!”

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Posted 7 years ago

“they came faster than I expected”

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Posted 7 years ago

“Had what I wanted. Good price. Came when I ordered it.”

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Posted 7 years ago

“Use it multiple times and even got prime signature, never had a problem!! Fully recommend!!”

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Posted 7 years ago

“Love how convenient and stress free this has made shopping for me!!”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“great app”

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Posted 7 years ago

“Always deliver on time.”

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Posted 7 years ago

“fast delivery”

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Posted 7 years ago

“Quick Delivery, great service and a very efficient customer service team.”

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Posted 7 years ago

“Products are usually at very competitive prices and arrive on time.”

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Posted 7 years ago

“Amazon as dealt with past hic-ups & have always sorted the problem”

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Posted 7 years ago

Amazon India is rated 3.8 based on 1,826 reviews