Amazon India Reviews

Name: Amazon India
Rating: 3.85

3.9 Rating 1,791 Reviews

74 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,791 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 5 star review on 6th August 2025

170

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great app”

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Posted 7 years ago

“Always deliver on time.”

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Posted 7 years ago

“fast delivery”

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Posted 7 years ago

“Quick Delivery, great service and a very efficient customer service team.”

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Posted 7 years ago

“Products are usually at very competitive prices and arrive on time.”

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Posted 7 years ago

“Amazon as dealt with past hic-ups & have always sorted the problem”

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Posted 7 years ago

“Goods were in good condition and delivered on time.”

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Posted 7 years ago

“Because you can always keep in contact with them which is a good thing”

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Posted 7 years ago

“Good sport.”

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Posted 7 years ago

“Very good price of the item the best price on that moment in websites all way around UK”

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Posted 7 years ago

“Being able to find the products i'm looking for at a fair price and getting them fast and easy is the way the work is going. less products being shipped to stores that no one buys, and consumers getting the exact things they need at a fair price, cutting out the greedy corporate middle man. Easy”

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Posted 7 years ago

“Amazon satisfied me by giving the best quality products with best discounted rates”

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Posted 7 years ago

“Bought a few lipsticks as small gifts for my friends, delivery is timely.”

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Posted 7 years ago

“Amazon is brilliant for myself living in the country. Brilliant service and the delivery is very very good. Pleasant all round.”

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Posted 7 years ago

“Fantastic service and when I order there is no delay in receiving the order. Well Done You Thanks”

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Posted 7 years ago

“The order came within 24hours via royal mail I was very impressed with the service”

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Posted 7 years ago

“Very satisfied with the service.,and products that I have ordered.”

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Posted 7 years ago

“iam disable and i can get what i like from hear”

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Posted 7 years ago

“The book reviews and also Amazon's age related suggestions for childrens' books, have helped me choose gifts for my grandchildren.”

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Posted 7 years ago

“Good delivery .... good service .. always consistant ....”

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Posted 7 years ago

Amazon India is rated 3.9 based on 1,791 reviews