Amazon India Reviews

Name: Amazon India
Rating: 3.80

3.8 Rating 1,828 Reviews

73 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.8

Based on 1,828 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 5 star review on 6th August 2025

170

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazon always deliver!! First port of call always.”

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Posted 7 years ago

“They simply have everything i need!”

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Posted 7 years ago

“Never been disappointed with Amazon, fast delivery and quality products.”

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Posted 7 years ago

“Always order from Amazon great prices and lots to choose from plus prime delivery is an advantage”

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Posted 7 years ago

“Easy to find what you want, great items and sellers. Great to look and compare with reviews from others”

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Posted 7 years ago

“Excellent service and spot on with delivery.”

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Posted 7 years ago

“Made sure my items arrived after a little confusion”

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Posted 7 years ago

“It did what it was advertised to do”

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Posted 7 years ago

“Easy to use, cost effective and great products!”

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Posted 7 years ago

“They didn't”

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Posted 7 years ago

“speedy delivery and great choice”

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Posted 7 years ago

“good service always”

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Posted 7 years ago

“Amazon is a one-stop shop that makes my busy life as easy as ABC. I order everything (hygiene products, jewelry, grocery, etc) from Amazon and always receive my products on time. I am on Amazon Prime and this allows me to get the majority of my products within two business days. I have been unsatisfied with very few products and Amazon made returning the products hassle-free with return shipping label. I am satisfied with Amazon and will continue to shop there.”

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Posted 7 years ago

“Easy to use and really fast at getting your item processed and delivered”

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Posted 7 years ago

“It just works, You order something and it turns up on or before time at a good price”

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Posted 7 years ago

“Fast service, loads of choice”

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Posted 7 years ago

“Getting things delivered next day makes life easier”

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Posted 7 years ago

“Excellent product range, great choice of delivery options and able to purchase and receive items at very short notice. Good telephone customer service”

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Posted 7 years ago

“Excellent service and delivery options”

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Posted 7 years ago

“Fantastic customer service and a good range of products”

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Posted 7 years ago

Amazon India is rated 3.8 based on 1,828 reviews