Amazon India Reviews

Name: Amazon India
Rating: 3.87

3.9 Rating 1,777 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

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Metrics

3.9

Based on 1,777 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazon customers care.. 8809606325 //8809606325”

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Posted 4 years ago

“Amazon customer care number. 8809606325.. 8809606325.. 8809606325”

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Posted 4 years ago

“Some items look good but not same when u get and for 10 items in an order you have 10 different delivery for every small item which is very difficult. Every morning u have a phone call asking to collect”

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Posted 4 years ago

“Worst service ever. Product returned and picked in june till date i have made 15 calls but the same answer but no refund. Cant trust it at all”

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Posted 4 years ago

“I, Dr. Anil had purchased Bitdefender Total Security for 3 devices, 3 years. It was mentioned in the description that there will be VPN Service (free 200 MB per day).But there is no free VPN 200 MB per day. It's a total lie, either from amazon or Bitdefender. Because Bitdefender are shielding them that's it's a total lie from amazon. And amazon India doesn't accepts their FRAUD, CHEATING and LYING and plus they will never ever post or likes any NEGATIVE feedback or comments of them and their sellers.”

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Posted 4 years ago

“I had purchased Bitdefender Total Security for 3 devices, 3 years. It was mentioned in the description that there will be VPN Service (free 200 MB per day).But there is no free VPN 200 MB per day. It's a total lie, either from amazon or Bitdefender. Because Bitdefender are shielding them that's it's a total lie from amazon.”

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Posted 4 years ago

“Used kurta and paijama was sent as a new. Took four photos of it. Tell me how to share the pictures.”

Amazon India 1 star review on 26th August 2020

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Posted 4 years ago

“Amazon delivery I ordered last 2 times to trichur was return arbitrarily by the amazon delivery team even without contacting me or any intimation and when complaint against them were raised with amazon team no action was taken. The flipkart delivered for the same address and their delivery protocol is also good.Hope amazon india takes action on its delivery team to improve its service”

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Posted 4 years ago

“Amazon customer care India helpline number...8250691461 retain amount 24 horse best Amazon India successful Amazon customer care India helpline”

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Posted 4 years ago

“Amazon customer care India helpline number...8250691461 retain amount 24 horse best Amazon India successful Amazon customer care India helpline”

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Posted 4 years ago

“Amazon customer care India helpline number...8250691461 retain amount 24 horse best Amazon India successful Amazon customer care India helpline”

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Posted 4 years ago

“5star amazon seller @8250691461”

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Posted 4 years ago

“Very poor delivery and customer care service”

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Posted 4 years ago

“Amazon just helping the Seller to fullfill his pocket...harasment for customers”

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Posted 4 years ago

“I live outside India and tried sending gifts and products to my parents Amazon india messed up big time on OTP. They went to the address and did not deliver as my dad did not have the OTP..Very bad service .The delivery person had 0 logic and sense of intelligence.”

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Posted 4 years ago

“Customer care number//7295019932”

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Posted 4 years ago

“My all other experience with Amazon have been great and have never faced any issues whatsoever. This review is based on just one issue detailed below. REFUND PENDING SINCE 8th Oct 2019. This is reg order ID 408-0067737-9314770. Product received on 7th Oct 2019 is not at all up to the expectation, first information given to Amazon CC on 8th Oct 2019. Very hard to move mechanics seems to be of inferior quality. Since 8th Oct, 19 tickets were raised, File Claim was initiated, A to Z was initiated, have written to buyer-claims & resolution email IDs, have spoken MULTIPLE times with Amazon CC executives, BUT NOTHING and MY MONEY IS STUCK UP.”

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Posted 4 years ago

“I strongly recommend Amazon for a sort of products. Recently I purchased floral cushions, books, plant boosters by Trust n Green Loop plant booster and a beautiful Good vibes hanging. Thanks for timely delivery and nice packaging even in this pandemic👍😍”

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Posted 4 years ago

“Total bag of CHEATERS.”

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Posted 4 years ago

“My friend is order Samsung phone m21s was on 1st of aug . Amazon delivery estimate in 10th of aug. But still he is not receive him product. We are track orders in amazon it is showing 3rd of aug. In mumbra after that no comments update in tracking orders , I think we are comaplin against this of consumer court And he trying to call customer service on amazon but there is no response from them. What kind of service ur providing to customers. Very cheap and 3rd class service.”

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Posted 4 years ago

Amazon India is rated 3.9 based on 1,777 reviews