Amazon India Reviews

Name: Amazon India
Rating: 3.87

3.9 Rating 1,770 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,770 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service great delivery and price. I always buy from Amazon my 'go to' site”

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Posted 6 years ago

“Always deliver on time fast and quick. I now use Amazon over ebay everytime. Delivery is free and doesn't lie saying next day. Even free delivery on a Sunday.. the courier always puts parcels in a safe place and let's me know where. Not like many others who just take it back. I love Amazon and will continue to use them for a very long time.”

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Posted 6 years ago

“Always prime delivery, so quick and receive the goods the very next day, terrific. I go to Amazon for most products I want to buy and am never disappointed Jackie”

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Posted 6 years ago

“Highly competitive and quick delivery with Prime items,”

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Posted 6 years ago

“The purchase was great !”

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Posted 6 years ago

“Shopping on Amazon is always easy and affordable. Deliveries are prompt and tracked.”

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Posted 6 years ago

“I have purchased several items from Amazon, and I would like to recommend them for the best online retailer as they think about of their customers, its easy to find what you are looking for, they also inform me if my items have been delayed, they provide a excellent, worthwhile, beneficial website, easy to complete transactions.”

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Posted 6 years ago

“Always easy to locate what I am looking to buy and usually a quick delivery.”

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Posted 6 years ago

“Fast delivery and good updates on times and dates I'm impressed”

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Posted 6 years ago

“I always order everything off Amazon. The prices are always cheaper than in the shops and it has absolutely everything to offer. And when you're busy and don't have time to pop to the shops or if like me carrying bags is too heavy, amazon are there to make sure you have it the next day or if you're with prime the same day! Amazon prime is fantastic as well as their cheap amazon pantry which is like doing a shop from all the supermarkets in one order. I couldn't recommend amazon enough!”

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Posted 6 years ago

“quick shipment”

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Posted 6 years ago

“Absolutely amazed by how quickly the items arrived and the products were of remarkably high quality.”

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Posted 6 years ago

“Simple system on the app, easy to navigate the app. Simple pay structure. Brilliant”

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Posted 6 years ago

“Quick delivery times”

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Posted 6 years ago

“Always comes up with the goods, as and when promised.”

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Posted 6 years ago

“I regularly order from Amazon and they always deliver on time and in perfect order. Being a Prime member is great, it enables me to order and receive my goods quickly. I also love using me Amazon Prime movie deals.”

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Posted 6 years ago

“Great products perfect price fast delivery love shopping amazon”

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Posted 6 years ago

“Good promo service. And you get what you pay for.”

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Posted 6 years ago

“They always fix a problem right away, you are guranteed.”

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Posted 6 years ago

“good delivery service, packaging a bit over the top, prices reasonable, a bit long winded on customer queries/complaints”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,770 reviews