Amazon India Reviews

Name: Amazon India
Rating: 3.87

3.9 Rating 1,770 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,770 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company. They manage to deliver in days what other well known brands take weeks to dispatch. Any problems dealt with immediately and without fuss.”

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Posted 6 years ago

“I am a prime member so the delivery is quite quick. Also returning the item is quite streamlined and hassle free.”

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Posted 6 years ago

“Best website for shopping there is. And I have had issues with both delivery and the product. But the customer assistance is just spectacular!!”

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Posted 6 years ago

“Quick delivery, great customer service, and my go to online shopping store for everything from home decor to baby clothes.”

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Posted 6 years ago

“I have bought a keyboard for my Dell 5285 and it came damaged, I have returned it and I have gottena refund. Not hte first time I return something and the service is excellent.”

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Posted 6 years ago

“The best price and. Faster packages”

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Posted 6 years ago

“The Products to order were very easily accessible with great discretion and fast delivery.”

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Posted 6 years ago

“I ordered with Amazon Prime two day shipping. It took them six days after confirming my order for fifty dog training pads before shipping them to me. Now they are lost in the mail and haven't been found even three days after they were supposed to arrive.”

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Posted 6 years ago

“Quick delivery times, Convenient shopping and Reliable products”

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Posted 6 years ago

“good to use.”

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Posted 6 years ago

“For the best easy online shopping with fast delivery.”

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Posted 6 years ago

“Product arrived in good shape the day after I placed my order. Pricing was fair for what I received.”

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Posted 6 years ago

“Excellent service and super quick delivery.”

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Posted 6 years ago

“cheap prices - prime is worth every penny”

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Posted 6 years ago

“The best way to find deals is look on Amazon. Love online shopping....”

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Posted 6 years ago

“Brought a phone from Amazon it came amazing fast and was fantastic quality for the price”

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Posted 6 years ago

“Everything about Amazon i like.Had problems, they quickly fixed them.All of my shipping has been on time or before.Simply a great place to shop!Ive been shopping with them for years.No worries,Great prices,great people.What else can you want?”

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Posted 6 years ago

“Recently, I purchased a book called Shadows-Rephiam from this company through a friend and they have yet to fail me! Amazon ships what you need in the time frame that you need and that is promised. I will enjoy reading this book even tonight!”

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Posted 6 years ago

“It's usually what ordered. I don't have any issues with the products”

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Posted 6 years ago

“Speedy shipping!!”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,770 reviews