Amazon India Reviews

Name: Amazon India
Rating: 3.87

3.9 Rating 1,776 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good range of products, great delivery, can just be hard to decipher where to get customer service information from.”

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Posted 6 years ago

“excellent service.very prompt delivery”

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Posted 6 years ago

“Very quick process and easy to use”

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Posted 6 years ago

“Good service.”

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Posted 6 years ago

“Good stock availability, online site works very well and great customer service”

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Posted 6 years ago

“Excellent website and purchases arrive quickly and in excellent condition”

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Posted 6 years ago

“Quick delivery!! Happy with the products received :)”

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Posted 6 years ago

“Quick delivery, ease of use.”

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Posted 6 years ago

“I have had several orders from Amazon and I'm always happy with the process from start to finish. I've always been well informed on the progress of any orders I have made and fully intend to shop with Amazon in the future. Great prices too”

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Posted 6 years ago

“Sent me a cordless vacuum with damaged charging station then failed to collect it within a month, now say it is outside the returns limit!!”

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Posted 6 years ago

“Free shipping and great prices.”

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Posted 6 years ago

“Amazon just do a fantastic job. Everything arrives the following day, use them all the time.”

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Posted 6 years ago

“Best publishing interface”

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Posted 6 years ago

“Good service which almost dominates the market, just wish the government would amend the tax regulations :/”

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Posted 6 years ago

“Excellent service and speedy delivery would recommend Amazon to all my friends and family!”

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Posted 6 years ago

“Again so simple to use and packages arrive on time you can always track your package”

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Posted 6 years ago

“They had the size.and quick service.always happy purchasing from amazon.its just the best.to order from.”

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Posted 6 years ago

“The variety and prices of items is terrific. Amazon is my number 1 go to, for any of my needs.”

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Posted 6 years ago

“Purchased a high inflatable bed for spare/guest room on friday evening arrived on the saturday (prime) well packaged just in time for extra guest to sleep on ,whats not to like about that,of course i would use again.”

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Posted 6 years ago

“Delivered as advertised. Prompt shipping”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,776 reviews