Amazon India Reviews

Name: Amazon India
Rating: 3.87

3.9 Rating 1,769 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a electric razor at a hard to beat price and was delivered free of charge to my address and at the exact date that was promised. And their tracking service means to don't need to wait in.”

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Posted 6 years ago

“Quick Easy Searching”

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Posted 6 years ago

“I am always amazed at how spot on and super efficient this company are. Very customer orientated”

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Posted 6 years ago

“Ordered shoes for a wedding the arrived in a few days and are just beautiful I am delighted with them .A big thank you”

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Posted 6 years ago

“No problems when ordering , easy straight-forward payment options , fast delivery , and also quick to solve any problems or returns. A first class company.”

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Posted 6 years ago

“Amazon have been great this last month,as my daughter has moved into a flat.All deliveries have all been on time.Very pleased with this company.”

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Posted 6 years ago

“1st class service. Thank you.”

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Posted 6 years ago

“great product and prompt delivery.”

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Posted 6 years ago

“Playstation digital code . Instant delivery.”

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Posted 6 years ago

“Such a wide variety of options of items and reviews are always bang on.”

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Posted 6 years ago

“Always great products and great deli ery”

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Posted 6 years ago

“Love shopping with Amazon....always great delivery and never had any problems with returning any items either. Great service”

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Posted 6 years ago

“Large quantity of products for my search, plenty of information about the product and delivery was a lot faster than expected. Always quality service!”

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Posted 6 years ago

“Very good at delivering goods and returning unwanted ones with free delivery”

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Posted 6 years ago

“Quick delivery great price with the reassurance of excellent customer service if needed.”

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Posted 6 years ago

“Easy website, fast way to purchase items”

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Posted 6 years ago

“Amazon easy pleasant runs smooth.”

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Posted 6 years ago

“take care of me”

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Posted 6 years ago

“If need to contact, Amazon go out their way to resolve any problem”

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Posted 6 years ago

“Fast delivery and some good offers. Recently order a wrist tracker and I'm very pleased with it.”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,769 reviews