Amazon India Reviews

Name: Amazon India
Rating: 3.85

3.9 Rating 1,791 Reviews

74 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,791 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 5 star review on 6th August 2025

170

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service as always.”

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Posted 7 years ago

“I bought some live indoor plants from the website and they arrived in excellent packing and condition. Previously I had bought plants from another website and the plants were totally damaged and badly packaged.”

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Posted 7 years ago

“Ordered products online, very fast and free delivery! Thank you Amazon!!!”

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Posted 7 years ago

“Goods always good”

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Posted 7 years ago

“Excellent , kept well informed about delivery and products also have a clear understanding of what you are buying”

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Posted 7 years ago

“Lots and of choice, always quick and super efficient delivery.”

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Posted 7 years ago

“Excellent quality and fast service lots of choice to purchase Prime is worth the monthly cost”

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Posted 7 years ago

“My go to company for everything I purchase. Excellent customer service if anything goes wrong.”

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Posted 7 years ago

“Very fast delivery and easy to use website”

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Posted 7 years ago

“Products as stated and came earlier than expected.”

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Posted 7 years ago

“Ordered controller and it was delivered next day no postage charge”

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Posted 7 years ago

“EASY TO SHOP AND ORDER FROM WEBSITE. AMAZON HAS EVERYTHING I'VE EVER LOOKED FOR OR FOUND BY ACCIDENT.”

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Posted 7 years ago

“Good products.Speedy delivery”

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Posted 7 years ago

“Great. Prompt, great customer service, and their film selection is now superb!”

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Posted 7 years ago

“they deliver when they say they will, and the packaging is excellent and recyclable in most cases!”

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Posted 7 years ago

“Efficient, prompt and effective service.”

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Posted 7 years ago

“Always reliable,”

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Posted 7 years ago

“The items were as described and the delivery time was as expected.”

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Posted 7 years ago

“Excellent customer service”

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Posted 7 years ago

“They are very good service”

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Posted 7 years ago

Amazon India is rated 3.9 based on 1,791 reviews